Installation Manual

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WHL-019 REV. 12.17.14
Gas Fired Commercial Water Heater Limited Warranty
For Residential and Commercial Use
Westinghouse warrants each water heater and its parts to be free from defects in materials and workmanship according to the following
terms, conditions, and time periods. The replacement water heater will be warranted for the unexpired portion of the applicable warranty
period of the original water heater. Replacement parts will be warranted for 90 days. UNLESS OTHERWISE NOTED THESE
WARRANTIES COMMENCE ON THE DATE OF INSTALLATION. This limited warranty is only available to the original owner of this
water heater, and is non-transferable.
Residential Use Warranty (One (1) year – Parts, Seven (7) years – Tank)
“Residential” setting shall mean water heater usage in a single family dwelling, or usage in a multiple family dwelling, provided that the
water heater services only one (1) dwelling in which the original consumer purchaser resides on a permanent basis and operating
temperatures do not exceed 140
o
F.
Commercial Use Warranty (One (1) year – Parts, Three (3) years – Tank)
Water heaters used in a commercial setting shall mean any usage not falling within the definition of a “residential” setting.
COVERAGE
A. Should a defect or malfunction result in a leakage of water within the above-stated warranty periods due to defective material or
workmanship, malfunction, or failure to comply with the above warranty, Westinghouse will replace the defective or malfunctioning
water heater with a replacement of the nearest comparable model available at the time of replacement.
B. If Westinghouse is unable to repair or replace the water heater so as to conform to this warranty after a reasonable number of
attempts, Westinghouse will then provide, at its option, a replacement unit. These remedies are the purchaser’s exclusive remedies for
breach of warranty.
C. If government regulations, industry certification, or similar standards require the replacement water heater or part(s) to have features
not found in the defective water heater or part(s), you will be charged the difference in price represented by those required features. If
you pay the price difference for those required features and/or to upgrade the size and/or other features available on a new
replacement water heater or part(s), you will also receive a complete new limited warranty for that replacement water heater or part(s).
D. If at the time of a request for service the purchaser cannot provide a copy of the original sales receipt or the warranty card
registration, the warranty period for the water heater shall then be deemed to have commenced thirty (30) days after the date of
manufacture of the water heater and NOT the date of installation of the water heater.
E. This warranty extends only to water heaters utilized in heating applications that have been properly installed by qualified
professionals based upon the manufacturer’s installation instructions.
OWNER RESPONSIBILITIES
To avoid the exclusion list in this warranty, the owner or installer must:
1. Maintain the water heater in accordance with the maintenance procedure listed in the manufacturer’s provided instructions.
Preventive maintenance can help avoid any unnecessary breakdown of your water heater and keep it running at optimum efficiency.
2. Maintain all related heating components in good operating condition.
3. Check all condensate lines to confirm that all condensate drains properly from the water heater.
4. Use the water heater in an open system, or in a closed system with a properly sized and installed thermal expansion tank.
5. Use the water heater at water pressures not exceeding the working pressure shown on the rating plate.
WARRANTY EXCLUSIONS
This limited warranty will not cover:
1. Any water heater purchased from an unauthorized dealer or online retailer.
2. Any water heater not installed by a qualified heating installer/service technician.
3. Service trips to teach you how to install, use, maintain, or to bring the water heater installation into compliance with local building
codes and regulations.
4. Failure to locate the water heater in an area where leakage of the tank or water line connections and the combination temperature
and relief valve will not result in damage to the area adjacent to the water heater or lower floors of the structure.
5. Any failed components of the heat system not manufactured by Westinghouse as part of the water heater.
6. Water heaters repaired or altered without the prior written approval of Westinghouse.
7. Damages, malfunctions, or failures resulting from failure to install the water heater in accordance with applicable building
codes/ordinances or good plumbing and electrical trade practices.
8. Damages, malfunctions, or failures resulting from improper installation, failure to operate the water heater at pressures not exceeding
the working pressure shown on the rating plate, or failure to operate and maintain the water heater in accordance with the
manufacturer’s provided instructions.
9. Failure to operate the water heater in an open system, or in a closed system with a properly sized and installed thermal expansion
tank.
10. Failure or performance problems caused by improper sizing of the water heater, expansion device, piping, or the gas supply line,
the venting connection, combustion air openings, electric service voltage, wiring or fusing.
11. Damages, malfunctions, or failures caused by improper conversion from natural gas to LP gas or LP gas to natural gas.
12. Damages, malfunctions, or failures caused by operating the water heater with modified, altered, or unapproved parts.
13. Damages, malfunctions, or failures caused by abuse, accident, fire, flood, freeze, lightning, acts of God and the like.
14. Tank failures (leaks) caused by operating the water heater in a corrosive or contaminated atmosphere.