Warranty

WHL-001 Rev. 3.4.15
44
High Efficiency Gas Water Heater
Limited Warranty
For Residential and Commercial Use
Westinghouse warrants each High Efficiency water heater and
its parts to be free from defects in materials and workmanship
according to the following terms, conditions, and time periods.
The replacement water heater will be warranted for the unexpired
portion of the applicable warranty period of the original water
heater. Replacement parts will be warranted for 90 days. UNLESS
OTHERWISE NOTED THESE WARRANTIES COMMENCE ON
THE DATE OF INSTALLATION. This limited warranty is only
available to the original owner of this water heater, and is non-
transferable.
Standard Residential Use Warranty
(One (1) year – Parts, Seven (7) years – Tank)
Standard Residential Use shall mean water heaters not
registered online with Westinghouse. used in a single family
dwelling, or usage in a multiple family dwelling, provided that the
water heater services only one (1) dwelling in which the original
consumer purchaser resides on a permanent basis and operating
temperatures do not exceed 140
o
F.
Extended Residential Use Warranty
(One (1) year – Parts, Ten (10) years – Tank)
Extended Residential Use coverage shall apply to residential
use water heaters registered online with Westinghouse at www.
westinghousewaterheating.com within 90 days of the installation
date. This Extended Residential Use Warranty is provided at no
additional charge. See information provided on the following page
of this document for registration details.
Standard Commercial Use Warranty
(One (1) year – Parts, Three (3) years – Tank)
Standard Commercial Use shall mean any usage not falling
within the definition of a “standard residential use” setting and
not upgraded as defined below.
Upgraded Commercial Use Warranty
(One (1) year – Parts, Five (5) years – Tank)
Upgraded Commercial Use coverage is available at an additional
charge and shall apply to commercial use water heaters registered
with Westinghouse online at www.westinghousewaterheating.com
within 90 days of the installation date. See information provided
on the following page of this document for registration details.
COVERAGE
A. Should a defect or malfunction result in a leakage of water
within the above-stated warranty periods due to defective material
or workmanship, malfunction, or failure to comply with the above
warranty, Westinghouse will replace the defective or malfunctioning
water heater with a replacement of the nearest comparable model
available at the time of replacement.
B. If Westinghouse is unable to repair or replace the water heater
so as to conform to this warranty after a reasonable number
of attempts, Westinghouse will then provide, at its option, a
replacement unit. These remedies are the purchaser’s exclusive
remedies for breach of warranty.
C. If government regulations, industry certification, or similar
standards require the replacement water heater or part(s) to have
features not found in the defective water heater or part(s), you will
be charged the difference in price represented by those required
features. If you pay the price difference for those required features
and/or to upgrade the size and/or other features available on a
new replacement water heater or part(s), you will also receive a
complete new limited warranty for that replacement water heater
or part(s).
D. If at the time of a request for service the purchaser cannot
provide a copy of the original sales receipt or the warranty card
registration, the warranty period for the water heater shall then be
deemed to have commenced thirty (30) days after the date of
manufacture of the water heater and NOT the date of installation
of the water heater.
E. This warranty extends only to High Efficiency Gas Water Heaters
utilized in heating applications that have been properly installed by
qualified professionals based upon the manufacturer’s installation
instructions.
OWNER RESPONSIBILITIES
To avoid the exclusion list in this warranty, the owner or installer
must:
1. Maintain the water heater in accordance with the maintenance
procedure listed in the manufacturer’s provided instructions.
Preventive maintenance can help avoid any unnecessary breakdown
of your water heater and keep it running at optimum efficiency.
2. Maintain all related heating components in good operating
condition.
3. Check all condensate lines to confirm that all condensate drains
properly from the water heater.
4. Use the water heater in an open system, or in a closed system
with a properly sized and installed thermal expansion tank.
5. Use the water heater at water pressures not exceeding the
working pressure shown on the rating plate.
WARRANTY EXCLUSIONS
This limited warranty will not cover:
1. Any water heater purchased from an unauthorized dealer.
2. Any water heater not installed by a qualified heating installer/
service technician.
3. Service trips to teach you how to install, use, maintain, or to
bring the water heater installation into compliance with local building
codes and regulations.
4. Failure to locate the water heater in an area where leakage of
the tank or water line connections and the combination temperature
and relief valve will not result in damage to the area adjacent to
the water heater or lower floors of the structure.
5. Any failed components of the heat system not manufactured by
Westinghouse as part of the water heater.
6. Water heaters repaired or altered without the prior written
approval of Westinghouse.
7. Damages, malfunctions, or failures resulting from failure to install
the water heater in accordance with applicable building codes/
ordinances or good plumbing and electrical trade practices.
8. Damages, malfunctions, or failures resulting from improper
installation, failure to operate the water heater at pressures not
exceeding the working pressure shown on the rating plate, or failure
to operate and maintain the water heater in accordance with the
manufacturer’s provided instructions.
9. Failure to operate the water heater in an open system, or in a
closed system with a properly sized and installed thermal expansion
tank.
10. Failure or performance problems caused by improper sizing of
the water heater, expansion device, piping, or the gas supply line,
the venting connection, combustion air openings, electric service
voltage, wiring or fusing.
11. Damages, malfunctions, or failures caused by improper
conversion from natural gas to LP gas or LP gas to natural gas.
12. Damages, malfunctions, or failures caused by operating the
water heater with modified, altered, or unapproved parts.