Instructions / Assembly

65
WHL-590 REV. 7.27.16
Check the Status of the Control Panel
Observe the Control Panel to ensure the water heater is powered on, and to check for any error codes. Clear any debris from the panel.
Check Exhaust Vent and Intake Pipe Terminations
Verify that the water heater exhaust vent and intake pipe terminations are clean and free of obstructions. Remove any debris from the
exhaust vent or intake pipe openings. If removing the debris does not allow the water heater to operate correctly, contact your qualified
service technician to inspect the water heater and the vent system.
Check Exhaust Vent and Intake Piping
Visually inspect the exhaust vent for any signs of blockage, leakage, or deterioration of the piping. Inspect the exhaust vent bracing.
Ensure bracing is undamaged and in good condition. Notify a qualified service technician immediately if any problems are found.
Failure to inspect the venting system and have it repaired by a qualified service technician can result in vent system failure, causing
severe personal injury or death.
Visually inspect the intake piping for any signs of blockage. Inspect the entire length of the intake pipe to ensure piping is intact and all
joints are properly sealed. Inspect the intake pipe bracing. Ensure bracing is undamaged and in good condition. Notify a qualified
service technician if any problems are found.
Check Pressure Relief Valve
 Visually inspect the primary pressure relief valve and discharge pipe for signs of weeping or leakage.
 If the pressure relief valve often weeps, the expansion tank may not be operating properly. Immediately contact a qualified
service technician to inspect the water heater and system.
Check the Condensate Drain System
 While the water heater is running, check the discharge end of the condensate drain tubing. Ensure no flue gas is leaking from
the condensate drain tubing by holding your fingers near the opening.
 If you notice flue gas leaking from the opening, this indicates a dry condensate drain trap. If problem persists, contact a
qualified service technician to inspect the water heater and condensate line and refill the condensate trap.
 If applicable, check the condensate neutralizer and ensure it is full of condensate neutralizing marble chips.
Check Primary and Gas Piping
 Remove the water heater cover and perform a gas leak inspection following Operating Instructions, page 2, this manual. If gas
odor or leak is detected, follow procedures on page 2. Call a qualified service technician.
 Visually inspect for leaks around the internal water heater water connections and around the heat exchanger. Visually inspect
the external system piping, circulators, and system components and fittings. Immediately call a qualified service technician to
repair any leaks
Have leaks fixed at once by a qualified service technician. Failure to comply could result in substantial property damage, severe
personal injury, or death.
Operate Pressure Relief Valve
 Before proceeding, verify that the relief valve outlet has been piped to a safe place of discharge, avoiding any possibility of
scalding from hot water.
 Shut power off to the water heater. To avoid scalding, wait for water heater to cool before operating the relief valve.
To avoid water damage or scalding due to relief valve operation, a discharge line must be connected to the valve outlet and directed to
a safe place of disposal. This discharge line must be installed by a qualified service technician or heating/plumbing installer in
accordance with the water heater installation manual. The discharge line must be terminated so as to eliminate possibility of severe
burns or property damage should the valve discharge.
 List the relief valve lever. If water flows freely, release the lever and allow the valve to seat. Watch the end of the relief valve
discharge pipe to ensure that the valve does not weep after the line has had time to drain. If the valve weeps, lift the lever
again to attempt to clean the valve seat. If the valve does not properly seat and continues to weep, contact a qualified service
technician to inspect the valve and system.
 If water does not flow from the valve when you completely lift the lever, the valve or discharge line may be blocked.
Immediately shut the water heater down per instructions on page 2 and call a qualified service technician to inspect the valve
and system.