Warranty

WHL-061 Rev. 4.8.16
Limited Warranty for WGRGH**199 Water Heaters
Westinghouse warrants each instantaneous water heater and its parts to be free from defects in materials and workmanship according
to the following terms, conditions, and time periods. UNLESS OTHERWISE NOTED THESE WARRANTIES COMMENCE ON THE
DATE OF INSTALLATION. This limited warranty is only available to the original owner of this water heater, and is non-transferable.
Residential Use Warranty
Commercial Use Warranty
Twelve (12) years – Heat Exchanger, Five (5) years – Parts
Five (5) years – Heat Exchanger, One (1) Year – Parts
USE DEFINTIONS - Residential Use means potable water heating in a single family residence. Commercial Use refers to all other
applications, including any space heating applications.
COVERAGE
A. During the first year after the original date of installation, Westinghouse warrants that it will repair or replace, at its option, any
defective or malfunctioning component of the water heater with a component of equivalent size and current model. Replacement
components will be warranted for ninety (90) days.
B. Should a defect or malfunction result in a leakage of water within the above-stated warranty periods due to defective material or
workmanship, malfunction, or failure to comply with the above warranty, Westinghouse will replace the defective or malfunctioning
water heater with a replacement of the nearest comparable model available at the time of replacement. The replacement water heater
will be warranted for the unexpired portion of the applicable warranty period of the original water heater.
C. In the event of a leakage of water of a replacement water heater due to defective material or workmanship, malfunction, or failure to
comply with the above warranty, Westinghouse reserves the right to refund to the original purchaser the published wholesale price
available at the date of manufacture of the original water heater.
D. If government regulations, industry certification, or similar standards require the replacement water heater or part(s) to have features
not found in the defective water heater or part(s), the owner will be charged the difference in price represented by those required
features. If the owner pays the price difference for those required features and/or to upgrade the size and/or other features available on
a new replacement water heater or part(s), the owner will also receive a complete new limited warranty for that replacement water
heater or part(s).
E. If at the time of a request for service the owner cannot provide a copy of the original sales receipt or the warranty registration, the
warranty period for the water heater shall then be deemed to have commenced thirty (30) days after the date of manufacture of the
water heater and NOT the date of installation of the water heater.
F. This warranty extends only to water heaters utilized in heating applications that have been properly installed by qualified
professionals based upon the manufacturer’s installation instructions.
G. It is expressly agreed between Westinghouse and the original consumer purchaser that repair, replacement, or refund are the
exclusive remedies of the original consumer purchaser.
OWNER RESPONSIBILITIES
To avoid the exclusion list in this warranty, the owner or installer must:
1. Maintain the water heater in accordance with the maintenance procedure listed in the manufacturer’s provided instructions.
Preventive maintenance can help avoid any unnecessary breakdown of your water heater and keep it running at optimum efficiency.
2. Maintain all related system components in good operating condition.
3. If the cold water supply line has a backflow preventer, then an expansion tank should be installed to allow for water expansion.
4. Use the water heater at water pressures not exceeding the working pressure shown on the rating plate.
WARRANTY EXCLUSIONS
This limited warranty will not cover:
1. Any water heater purchased from an unauthorized dealer or online retailer.
2. Any water heater not installed by a qualified heating installer/service technician, or installations that do not conform to ANSI, CSA,
and/or ETL standards, as well as any applicable national or local building codes.
3. Service trips to teach you how to install, use, maintain, or to bring the water heater installation into compliance with local building
codes and regulations.
4. Failure to locate the water heater in an area where leakage of the tank or water line connections and the combination temperature
and relief valve will not result in damage to the area adjacent to the water heater or lower floors of the structure.
5. Any failed components of the heat system not manufactured by Westinghouse as part of the water heater.
6. Water heaters repaired or altered without the prior written approval of Westinghouse.
7. Damages, malfunctions, or failures resulting from failure to install the water heater in accordance with applicable building
codes/ordinances or good plumbing and electrical trade practices.
8. Damages, malfunctions, or failures resulting from improper installation, failure to operate the water heater at pressures not exceeding
the working pressure shown on the rating plate, or failure to operate and maintain the water heater in accordance with the
manufacturer’s provided instructions.
9. Failure to operate the water heater in an open system with a properly sized and installed thermal expansion tank.
10. Failure or performance problems caused by improper sizing of the water heater, expansion device, piping, or the gas supply line,
the venting connection, combustion air openings, electric service voltage, wiring or fusing.
11. Damages, malfunctions, or failures caused by improper conversion from natural gas to LP gas or LP gas to natural gas.
12. Damages, malfunctions, or failures caused by operating the water heater with modified, altered, or unapproved parts.
13. Damages, malfunctions, or failures caused by abuse, accident, fire, flood, freeze, lightning, acts of God and the like.