Use and Care Manual

8
WHL-005 REV. 7.17.14
To prevent the potential of substantial property damage, severe personal injury, or death, eliminate all the materials listed in Table 1
from the area surrounding the water heater and the vicinity of the combustion air intake. If contaminates are found:
 Remove products immediately from area.
 If contaminates have been there for an extended period, call a qualified service technician to inspect the water heater for
possible damage from acid corrosion.
If products cannot be removed, immediately call a qualified service technician to re-pipe the combustion air intake piping away from the
contaminated areas.
Combustible/Flammable Materials
Do not store combustible materials, gasoline, or other flammable vapors or liquids near the water heater. If found, remove these
materials immediately.
Air Contaminates
If allowed to contaminate combustion air, products containing chlorine or fluorine will produce acidic condensate that will cause
significant damage to the water heater. Read the list of potential contaminates and areas likely to have these contaminates in Table 1,
Part 2. If any of these contaminates are in the room where the water heater is located, or combustion air is taken from one of the areas
listed, the contaminates must be removed immediately or the intake pipe must be relocated to another area.
Ensure the Water heater Cabinet is Closed
Ensure the water heater cabinet is closed. Tighten the two upper and lower screws to secure it. The cabinet must be closed while the
water heater is running.
Check the Power Source
Make sure the power cord is properly connected. The main power line is connected to the manual switch box inside the water heater.
Check the Status of the Control Panel
Observe the Control Panel to ensure the water heater is powered on, and to check for any error codes. Clear any debris from the panel.
Check Exhaust Vent and Intake Pipe Terminations
Verify that the water heater exhaust vent and intake pipe terminations are clean and free of obstructions. Remove any debris from the
exhaust vent or intake pipe openings. If removing the debris does not allow the water heater to operate correctly, contact your qualified
service technician to inspect the water heater and the vent system.
B. MONTHLY MAINTENANCE
Check Exhaust Vent and Intake Piping
Visually inspect the exhaust vent for any signs of blockage, leakage, or deterioration of the piping. Inspect the exhaust vent bracing.
Ensure bracing is undamaged and in good condition. Notify a qualified service technician immediately if any problems are found.
Failure to inspect the venting system and have it repaired by a qualified service technician can result in vent system failure, causing
severe personal injury or death.
Visually inspect the intake piping for any signs of blockage. Inspect the entire length of the intake pipe to ensure piping is intact and all
joints are properly sealed. Inspect the intake pipe bracing. Ensure bracing is undamaged and in good condition. Notify a qualified
service technician if any problems are found.
Check Pressure Relief Valve
 Visually inspect the primary pressure relief valve and discharge pipe for signs of weeping or leakage.
 If the pressure relief valve often weeps, the expansion tank may not be operating properly. Immediately contact a qualified
service technician to inspect the water heater and system.
Check the Condensate Drain System
 While the water heater is running, check the discharge end of the condensate drain tubing. Ensure no flue gas is leaking from
the condensate drain tubing by holding your fingers near the opening.
 If you notice flue gas leaking from the opening, this indicates a dry condensate drain trap. If problem persists, contact a
qualified service technician to inspect the water heater and condensate line and refill the condensate trap.
 If applicable, check the condensate neutralizer and ensure it is full of condensate neutralizing marble chips.
Cleaning the Air Intake Filter
The air intake filter should be cleaned once a month. If not, the water heater could encounter combustion problems.