Warranty Guide

WESTINGHOUSE PORTABLE POWERS “THREE YEAR” LIMITED WARRANTY
MWE/WESTINGHOUSE PORTABLE POWER’S RESPONSIBILITY
MWE Investments, LLC (“MWE/Westinghouse Portable Power”) warrants to the original purchaser that its Westinghouse line of inverters will be free from defects in material and workmanship. Under
normal use and maintenance from the date of purchase, MWE/Westinghouse Portable Power agrees to repair or replace at MWE/Westinghouse Portable Power’s discretion, any defective product free
of charge at any authorized MWE/Westinghouse Portable Power Authorized Service Dealer within the below listed applications, time periods, limitations, and exclusions. THIS LIMITED WARRANTY IS
EXTENDED TO THE ORIGINAL PURCHASER ONLY AND IS NOT TRANSFERABLE TO SUBSEQUENT OWNERS EXCEPT FOR EMISSION RELATED PARTS. This warranty is separate from the Emission
Control Warranty Statement supplied with your new product. Please consult the Emission Control Warranty Statement for details regarding emission related parts. For a list of MWE/Westinghouse
Portable Power Authorized Service Dealers email [e-mail] or call 1-855-944-3571.
OWNER’S RESPONSIBILITY
To ensure trouble free warranty coverage it is important that you register your Westinghouse inverter. You may register on-line at www.westinghouseportablepower.com/register-your-product/, or by
automated phone at 1-855-944-3571, or by lling out and returning to MWE/Westinghouse Portable Power the warranty registration card supplied with your inverter. Registering your product conrms
your warranty coverage and provides a direct link between you and MWE/Westinghouse Portable Power if we nd it necessary to contact you.
Your receipt for purchase including date, model and serial number must be maintained and presented to an MWE/Westinghouse Portable Power Authorized Service Dealer for warranty service. Proof of
purchase rests solely with you, the original purchaser.
You must demonstrate reasonable care and use, and follow preventive maintenance, storage, fuel and oil usage as prescribed in the operator’s manual for your Westinghouse inverter. Should a product
diculty occur within the rst year of ownership, we will provide shipping instructions to send the unit back to our warehouse in exchange for a working unit (you are responsible for emptying fuel and oil
completely out of unit before you ship). If it has been over one year and still within the 3 year warranty period we provide replacement parts. Should you require assistance or have questions, email us at
[e-mail] or call 1-855-944-3571.
PRODUCT WARRANTY APPLICATIONS AND PRODUCT WARRANTY PERIODS
Consumer Application
For the purpose of this limited warranty “Consumer Application” means usage by the original purchaser for the purpose of personal residential household or recreational use.
Unit exchange will be covered for a period of (1) year from the date of purchase.
Replacement parts will be covered (2-3) years from the date of purchase.
If proof of purchase is not available to establish the purchase date nor is the equipment registered as suggested herein, the date of manufacturing as recorded by MWE/Westinghouse Portable Power
will start the product warranty period.
Commercial or Rental Applications
For the purpose of this limited warranty “Commercial Application” means usage by the original purchaser for the purpose of income producing, business related use. Once a inverter has been used for
income producing and business related purposes, it shall thereafter be considered a ”Commercial Application” and the following warranty will apply.
Unit exchange will be covered for a period of (1) year from the date of purchase.
Replacement parts will be covered (2-3) years from the date of purchase.
If proof of purchase is not available to establish the purchase date nor is the equipment registered as suggested herein, the date of manufacturing as recorded by MWE/Westinghouse Portable Power
will start the product warranty period.
NON-WARRANTABLE APPLICATIONS
THE MWE/WESTINGHOUSE PORTABLE POWER LINE OF INVERTERS IS EXPRESSLY NOT RECOMMENDED FOR NOR WARRANTED FOR THE FOLLOWING APPLICATIONS:
Medical and Life Support Uses – This product is not recommended for and is NOT warranted for the use to power Medical and Life Support equipment or devices.
Prime Power – This warranty does not apply to inverters used for Prime Power (primary source of power) in place of utility power where utility power service is present or where utility power service does
not normally exist, regardless of whether a Consumer Application or Commercial Application is involved.
Exclusions:
• MWE/Westinghouse Portable Power portable inverters that utilize non-MWE/Westinghouse Portable Power replacement parts.
• Costs of normal maintenance and adjustments.
• Failures caused by any contaminated fuels, oils, or lack of proper oil levels.
• Repairs or diagnostics performed by individuals other than MWE/Westinghouse Portable Power authorized dealers not authorized in writing by MWE/Westinghouse Portable Power.
• Failures due to normal wear and tear, accident, misuse, abuse, negligence or improper use. As with all mechanical devices, the MWE/Westinghouse Portable Power engines need periodic part(s)
service and replacement to perform as designed. This warranty will not cover repair when normal use has exhausted the life of a part(s) or engine.
• Failures caused by any external cause or act of God, including but not limited to, collision, theft, vandalism, riot, war, re, freezing, lightning, earth-quake, windstorm, hail, water, ood, tornado, or
hurricane.
• Damage related to rodent and/or insect infestation.
• Products that are modied or altered in a manner not authorized in writing by MWE/Westinghouse Portable Power.
• Any incidental, consequential or indirect damages caused by defects in materials or workmanship, or any delay in repair or replacement of the defective part(s).
• Failure due to misapplication.
• Telephone, cellular phone, facsimile, internet access, or other communication expenses.
• Expenses related to “customer instruction” or troubleshooting where no manufacturing defect is found.
• Overnight freight or special shipping costs for replacement part(s).
• Overtime, holiday or emergency labor.
• Starting batteries, fuses, light bulbs and engine uids.
DISCLAIMER OF IMPLIED WARRANTIES
This limited warranty is in lieu of all other expressed or implied warranties, including any warranty of FITNESS FOR A PARTICULAR PURPOSE OR USE and any implied warranty of MERCHANTABILITY
otherwise applicable to MWE/Westinghouse Portable Power’s line of inverters. MWE/Westinghouse Portable Power and its aliated companies shall not be liable for any special, incidental or
consequential damage, including lost prots. There are no warranties extended other than as provided herein. This limited warranty may be modied only by MWE/Westinghouse Portable Power. Any
implied warranties allowed by law shall be limited in duration to the terms of the express warranty provided herein. Some states do not allow limitations on how long an implied warranty lasts, so the
above limitation may not apply to you. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. This warranty gives
you specic legal rights. You also have other rights from state to state. MWE/Westinghouse Portable Power’s ONLY LIABILITY SHALL BE THE REPAIR OR REPLACEMENT AS STATED ABOVE. IN NO
EVENT SHALL MWE/Westinghouse Portable Power BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, EVEN IF SUCH DAMAGES ARE A DIRECT RESULT OF MWE/Westinghouse
Portable Power’s NEGLIGENCE. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. This warranty gives you
specic legal rights and you may also have other rights from state to state.
This limited warranty is given by MWE Investments, LLC, 777 Manor Park Drive, Columbus, OH 43228
iGEN WARRANTY
Effective Jan. 1 2017