User Manual

Page 10
TROUBLESHOOTING & WARRANTY
CUSTOMER SERVICE
IMPORTANT
DO NOT RETURN THIS PRODUCT TO THE STORE
If you have a problem with this product, please contact the W
Appliance Co. Customer Satisfaction Center at 1-855-855-0294.
DATED PROOF OF PURCHASE, MODEL # AND SERIAL #
REQUIRED FOR WARRANTY SERVICE
BEFORE YOU CALL FOR SERVICE
IF THE PRODUCT FAILS TO OPERATE:
A) Check to make sure that the unti is plugged in securely. If it is not, remove
the plug from the outlet, wait 10 seconds and plug it in again securely.
B) Check for a blown circuit fuse or a tripped main circuit breaker. If these seem to
be operating properly, test the outlet with another appliance.
IF NONE OF THE ABOVE SOLVES THE PROBLEM, CONTACT CUSTOMER SERVICE.
DO NOT TRY TO ADJUST OR REPAIR THE UNIT YOURSELF.
TROUBLESHOOTING
TROUBLE POSSIBLE CAUSE POSSIBLE REMEDY
Unit does not
turn on
Unit is not plugged in Check that unit is plugged into a
working outlet
Remote does
not work.
Battery not set correctly or low
on power.
Check that the battery has been
placed in the remote control properly
and is in good working condition.