Installation Manual
whl-007 Rev. 1.14.15
15
provided instructions. WATER CHEMISTRY REQUIREMENTS
– Sodium less than 20mGL. Water pH between 6.0 and 8.0.
Hardness less than 7 grains. Chlorine concentration less than 100
ppm.
14. Any damages, malfunctions, or failures resulting from the use
of dielectric unions.
15. Components of the water heater that are not defective, but must
be replaced during the warranty period as a result of reasonable
wear and tear.
16. Production of noise, taste, odors, discoloration, or rusty water.
17. Damages, malfunctions, or failures caused by subjecting the
tank to pressures greater than those on the rating label.
18. Water heaters moved from the original installation location.
19. Water heaters that have had their rating labels removed.
PROCEDURES FOR WARRANTY SERVICE REQUESTS
Any claim for warranty assistance must be made promptly.
Determine if the water heater is “in-warranty” (that is, within the
applicable warranty period) by reviewing a copy of the original
sales receipt. You must present a copy of the original sales receipt
for a warranty service request.
If your water heater is “in-warranty”, contact the retailer from whom
the water heater was purchased (or the installer) for assistance.
Be prepared to provide the retailer or installer with a copy of your
original receipt, complete model and serial numbers, and the date
of installation of your water heater, in addition to explanation of your
water heater problem.
Warranty coverage is subject to validation of “in-warranty” coverage
by Westinghouse claims department personnel. All alleged defective
or malfunctioning parts must be returned to Westinghouse via the
local distribution channels where original purchase was made.
NOTE: Any parts or heaters returned to Westinghouse for warranty
analysis will become the property of Westinghouse and will not
be returned, even if credit is denied. If all warranty conditions
are satisfied, Westinghouse will provide replacement parts to the
retailer.
If you have questions about the coverage of this warranty, please
contact Westinghouse at the phone number stated below:
1-774-417-6000
SERVICE, LABOR AND SHIPPING COSTS
This limited warranty does not extend to any shipping charges,
delivery expenses, or administrative fees incurred by the purchaser
in repairing or replacing the water heater or part(s). This warranty
does not extend to labor costs beyond the coverage specified in
this warranty document. All such expenses are your responsibility.
LIMITATIONS OF YOUR Westinghouse WARRANTY AND
REMEDIES
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND ARE
GIVEN AND ACCEPTED IN LIEU OF ANY AND ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE AND ANY
OBLIGATION, LIABILITY, RIGHT, CLAIM OR REMEDY IN
CONTRACT OR TORT, WHETHER OR NOT ARISING FROM
WESTINGHOUSE’S NEGLIGENCE, ACTUAL OR IMPUTED. THE
REMEDIES OF THE PURCHASER SHALL BE LIMITED TO THOSE
PROVIDED HEREIN TO THE EXCLUSION OF ANY OTHER
REMEDIES INCLUDING WITHOUT LIMITATION, INCIDENTAL
OR CONSEQUENTIAL DAMAGES, SAID INCIDENTAL AND
CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED
TO, PROPERTY DAMAGE, LOST PROFIT OR DAMAGES
ALLEGED TO HAVE BEEN CAUSED BY ANY FAILURE OF
WESTINGHOUSE TO MEET ANY OBLIGATION UNDER THIS
AGREEMENT INCLUDING THE OBLIGATION TO REPAIR AND
REPLACE SET FORTH ABOVE. NO AGREEMENT VARYING OR
EXTENDING THE FOREGOING WARRANTIES, REMEDIES OR
THIS LIMITATION WILL BE BINDING UPON WESTINGHOUSE.
UNLESS IN WRITING AND SIGNED BY A DULY AUTHORIZED
OFFICER OF WESTINGHOUSE. THE WARRANTIES STATED
HEREIN ARE NOT TRANSFERABLE AND SHALL BE FOR THE
BENEFIT OF THE ORIGINAL PURCHASER ONLY.
NO OTHER WARRANTIES
Your warranty gives you specific legal rights, and you may also
have other rights that vary from state to state. Some states do
not allow the exclusion or limitation of incidental or consequential
damages so this limitation or exclusion may not apply to you. These
are the only written warranties applicable to the Indirect Fired Water
Heater manufactured and sold by Westinghouse. Westinghouse
neither assumes nor authorizes anyone to assume for it any other
obligation or liability in connection with said Indirect Fired Water
Heaters. Westinghouse reserves the right to change specifications
or discontinue models without notice.