User guide

Troubleshooting
Most laundering problems are easily solved if you understand the cause. Check the following
lists for laundry problems you may have and their possible causes. Also refer to pages 31 -32
for a washer/diyer checklist which can help you solve some simple problems without calling
for service. If you still need help, see “Requesting Assistance or Service” on page 33.
Common laundry problems - washer
PROBLEM CAUSE
Brown, yellow
stains
■ Chlorine staining
• Iron in water heater or pipes; iron and manganese in water
Dye transfer
• Improper sorting
• Load not immediately removed from washer after end of cycle
Gray whites,
dingy colors
• Improper sorting
• Water temperature too low
• Not enough detergent
• Using soap in very hard water (use detergent in hard water)
Greasy looking
spots
• Fabric softener poured directly on clothes
• Not enough detergent or dispenser not used
Lint
• Improper sorting
• Paper or tissue in pockets
• Pilling being mistaken for lint
• Not enough detergent
Load too wet
after spin
• Cold rinses
• Cycle stopped before spinning is complete
Shrinking
• Fabric type (some knKs stretch during manufacturing -
laundering returns fabric to original size)
• Care label directions not followed
Snags, rips, and
holes
• Items damaged before washing
• Misuse of chlorine bleach (do not pour directly on clothes);
dispenser not used
• Sharp items not removed from pockets; fasteners not fastened
Stiff, rough
fabrics
• Using soap in very hard water (use detergent in hard water)
• Not enough detergent
• Line drying
Twisting/
Tangling
• Overloading
• Clothes wrapped around agitator
Wrinkling
• Overloading (leave more room for permanent press and knits)
• Load not immediately removed from washer after cycle
• Warm rinse water
• Cycle selection incorrect
Yeliow areas
(from body oiis)
• Water temperature too low
• Not enough detergent
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