Use and care guide

14
First try the solutions suggested here to possibly avoid the cost of a service call.
If you experience Possible Causes Solution
Washer not performing as expected (cont.)
Dry spots on load
after cycle
High-speed spins extract more moisture
than traditional top-load washers.
The high spin speeds combined with airow during
the nal spin can cause items near the top of the load
to develop dry spots during the nal spin. This is normal.
Incorrect or wrong wash
or rinse temperatures
Check for proper water supply. Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached to both washer and faucet
and have both hot and cold water owing to inlet valve.
Check that inlet valve screens are not clogged.
Remove any kinks in hoses.
Energy-saving-controlled wash
temperatures.
This washer uses cooler wash and rinse water
temperatures than your previous washer. This includes
cooler hot and warm washes.
Load not rinsed Check for proper water supply. Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached and have water owing
to the inlet valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
Using too much detergent. The suds from too much detergent can keep washer from
operating correctly. Always measure detergent and follow
detergent directions based on load size and soil level.
Washer not loaded as recommended. The washer is less efcient at rinsing when load is tightly
packed.
Load garments in loose heaps evenly around the basket
wall. Load with dry items only.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 additional garments after washer has
started.
Using too low a load size/water level
selection.
Choose a load size (water level) that matches the load
being washed.
Sand, pet hair, lint, etc.
on load after washing
Heavy sand, pet hair, lint, and detergent
or bleach residues may require additional
rinsing.
Add an Extra Rinse to the selected cycle.
Load is tangling Washer not loaded as recommended. See “Using Your Washer”.
Select a cycle with a slower wash action and spin speed;
however, items will be wetter than those using a higher
speed spin. See the “Cycle Guide” to match your load
with the best cycle.
Load garments in loose heaps evenly around the
basket wall.
Reduce tangling by mixing types of load items. Use
the recommended cycle for the type of garments being
washed.
Not cleaning or
removing stains
Washer not loaded as recommended. Washer is less efcient at cleaning when load is tightly
packed.
Load garments in loose heaps evenly around the basket
wall. Load with dry items only.
Add only 1 or 2 additional garments after washer has
started.
Adding detergent on top of load. Add detergent, Oxi products, and color-safe bleach
to the bottom of the basket before adding the load items.
Using too low a soil level selection. Choose a soil level that matches the load being washed.
Too much water is used, causing clothes
to oat and reducing clothes movement.
Do not add water; or if you do, add less water.
Troubleshooting