Manual

25
TROUBLESHOOTING
If you experience Possible Causes Solution
Vibration or Off-Balance
Vibration, rocking,
or “walking”
Feet may not be in contact with the
oor and locked.
Front and rear feet must be in rm contact with oor and
washer dryer must be level to operate properly. Jam nuts must
be tight against the bottom of the cabinet.
Washer dryer may not be level. Check oor for exing or sagging. If ooring is uneven, a
3/4" (1.9 cm) piece of plywood under your washer dryer will
reduce sound. Do not install washer dryer on a raised wooden
platform.
See “Level All-In-One Washer Dryer” in Installation
Instructions.
Load could be unbalanced or too
large.
Avoid tightly packing the load. Avoid washing single items.
Balance a single item such as a rug or jeans jacket with a
few extra items.
Item or load is not suitable for selected cycle. See “All-In-One
Washer Dryer Cycle Guide” and “Using Your Washer Dryer.”
The shipping bolts are still in the back
of the washer dryer.
See “Remove transport bolts from Washer Dryer” in the
Installation Instructions.
Noises
Clicking or metallic noises Door locking or unlocking. After starting a cycle the drum will make a partial turn and
the door will lock. The door will remain locked until the end of
cycle. This is normal.
Objects caught in washer dryer drain
system.
Empty pockets before washing. Loose items such as coins
could fall between washer dryer drum and tub or may block
pump. It may be necessary to call for service to remove items.
It is normal to hear metal items on clothing, such as metal
snaps, buckles, or zippers, touch against the stainless
steel drum.
Gurgling or humming Washer dryer may be draining water. The pump may make a humming sound with periodic gurgling
or surging as nal amounts of water are removed during the
spin/drain cycles. This is normal at certain stages of
the cycle.
Rolling or sloshing
and occasional clicking
(on slow-speed spin)
Steel balls in the balancing system
are balancing the load.
This is normal at certain stages of the cycle.
Water Leaks
Check the following for
proper installation
Fill hoses not attached tightly. Tighten ll-hose connection.
Fill-hose washers. Properly seat all four ll-hose at washers.
Drain hose connection. Check that the drain hose is properly secured to drainpipe or
laundry tub.
On some models: Drain pump lter is
not properly seated.
On some models: Make sure lter is correctly placed in
the housing. See “Cleaning the Drain Pump Filter/Draining
Residual Water.”
Check household plumbing for leaks
or clogged sink or drain.
Water can back up out of a clogged sink or drainpipe. Check
all household plumbing for leaks (laundry tubs, drain pipe,
water pipes, and faucets).
Strainer (or nylon stocking) on end of
drain hose is clogged.
Remove strainer/nylon stocking from drain hose.
First try the solutions suggested here or visit our website at www.whirlpool.com.tw