Manual

31
TROUBLESHOOTING
If you experience Possible Causes Solution
Washer dryer not performing as expected (cont.)
Gray whites, dingy colors Load not sorted properly. The transfer of dye can occur when mixing whites and colors
in a load. Sort dark clothes from whites and lights.
Wash temperatures too low. Use hot or warm temperatures if acceptable for the load.
Make sure your hot water system is adequate to provide a
hot water wash.
Hard water or not enough
detergent used.
Use more detergent for washing heavy soils in cold or
hard water.
Incorrect dispenser
operation
Clogged dispensers or laundry
products dispensing too soon.
Do not overll dispenser. Overlling causes immediate
dispensing.
Load dispensers before starting a cycle.
Homes with low water pressure may result in residual powder
in the dispenser. To avoid, select a warmer wash temperature
if possible, depending on your load.
Liquid chlorine bleach not used
in bleach compartment.
Use only liquid chlorine bleach in the bleach compartment.
Water in dispenser after cycle has
nished.
It is normal for small amounts of water to remain in dispenser
at the end of the cycle.
Single-dose laundry
packet not dissolving
Adding laundry packet incorrectly. Be sure laundry packet is added to washer dryer drum before
adding clothes. Do not add packet to dispenser. Follow
the manufacturer’s instructions to avoid damage to your
garments.
Cycle time changes
or cycle time too long
Normal washer dryer operation. The cycle times vary automatically based on your water pres-
sure, water temperature, detergent, and clothes load. The
options you select will also affect the cycle times.
Excessive suds in washer dryer When excessive suds are detected, a special suds routine
automatically starts to remove extra suds and ensure proper
rinsing of your garments. This routine will add time to the
original cycle.
Load may be out of balance. When load unbalance occurs, a washing process will start
to redistribute the load. This extends the cycle time. Avoid
washing single items. Balance a single item such as a rug or
jeans jacket with a few extra items.
Not using correct cycle for
load type.
The Quick Wash cycle is designed for smaller load sizes
(2–4 items) of lightly soiled garments. If larger loads are
washed
in this cycle, cycle time will be increased.
When using the Quick Wash or Delicates cycle, you should
wash small loads. This ensures a gentle wash for your gar-
ments without increasing cycle time.
The controls are not
responding
Control Lock is ON. Touch and hold CONTROL LOCK for 3 seconds to turn off
Control Lock. For each second CONTROL LOCK is held
down, the display will count down one second, you will see
“3,” then “2,” then “1.”
Drying Results
Clothes are not drying sat-
isfactorily or drying times
are too long
The load is too large and heavy to dry
quickly.
Separate the load to tumble freely. Loading drum a quarter
full or less will improve drying performance and cycle time.
Run a high-speed spin cycle.
Lint on load Area under door seal is clogged with
lint.
Gently pull back the rubber door seal and clean lint with the
textured side of an affresh Machine Cleaning Wipe.
On some models: Drain pump lter is
clogged with lint.
On some models: Clean the drain pump lter. See “Cleaning
the Drain Pump Filter/Draining Residual Water.” This proce-
dure should be performed occasionally.
First try the solutions suggested here or visit our website at www.whirlpool.com.tw