User's Instructions
17
IF YOU NEED SERVICE:
1. Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed
without service. Please take a few minutes to review the Troubleshooting or Problem Solver section of the Use and Care Guide, or
visit https://www.whirlpool.com/product_help.
2. All warranty service is provided exclusively by our authorized Whirlpool Service Providers.
In the U.S. and Canada, direct all requests
for warranty service to:
Whirlpool Customer eXperience Center
In the U.S.A., call 1-800-253-1301. In Canada, call 1-800-807-6777.
If outside the 50 United States or Canada, contact your authorized Whirlpool dealer to determine whether another warranty applies.
WHIRLPOOL
®
MICROWAVE RANGE
HOOD COMBINATION
LIMITED WARRANTY
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS
REQUIRED TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the
Customer eXperience Center:
■
Name, address and telephone number
■
Model number and serial number
■
A clear, detailed description of the problem
■
Proof of purchase including dealer or retailer name and address
TEN YEAR LIMITED WARRANTY
WHAT IS COVERED WHAT IS NOT COVERED
FIRST YEAR LIMITED WARRANTY (PARTS AND LABOR)
For one year from the date of purchase, when this major
appliance is installed, operated and maintained according to
instructions attached to or furnished with the product,
Whirlpool Corporation or Whirlpool Canada, LP(hereatter
“Whirlpool”) will pay for factory specifed replacement
parts and repair labor to correct defects in materials or
workmanship that existed when this major appliance was
purchased, or at its sole discretion replace the product. In
the event of product replacement, your appliance will be
warranted for the remaining term of the original unit’s warranty
period.
SECOND THROUGH TENTH YEAR LIMITED WARRANTY
(CERTAIN COMPONENT PARTS ONLY - LABOR NOT
INCLUDED)
In the second through tenth years from the date of original
purchase, when this major appliance is installed, operated and
maintained according to instructions attached to or furnished
with the product, Whirlpool will pay for factory specifed parts
for the following components to correct non-cosmetic defects
in materials or workmanship in these parts that prevent
function of this major appliance and that existed when this
major appliance was purchased. This is a limited 10-year
warranty on the below named parts only and does not include
repair labor.
■
Magnetron
■
Cavity (Rust Through and Broken Welds Only)
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS
LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS
PROVIDED HEREIN. Service must be provided by a Whirlpool
designated service company. This limited warranty is valid
only in the United States or Canada and applies only when
the major appliance is used in the country in which it was
purchased. This limited warranty is effective from the date of
original consumer purchase. Proof of original purchase date is
required to obtain service under this limited warranty.
1. Commercial, non-residential, multiple-family use, or use inconsistent with
published user, operator or installation instructions.
2. In-home Instruction on how to use your product.
3. Service to correct improper product maintenance or installation,
Installation not in accordance with electrical or plumbing codes or
correction of household electrical or plumbing (i.e. house wiring, fuses or
water inlet hoses).
4. Consumable parts (i.e. light bulbs, batteries, air or water lters, etc.).
5. Defects or damage caused by the use of non-genuine Whirlpool parts
oraccessories.
6. Conversion of your product from natural gas or propane gas.
7. Damage from accident, misuse, abuse, re, oods, acts of God or use
withproducts not approved by Whirlpool.
8. Repairs to parts or systems to correct product damage or defects caused
by unauthorized service, alteration or modication of the appliance.
9. Cosmetic damage including scratches, dents, chips, and other damage
to appliance nishes unless such damage results from defects in
materials and workmanship and is reported to Whirlpool within 30 days.
10. Discoloration, rust or oxidation of surfaces resulting from caustic
or corrosive environments including but not limited to high salt
concentrations, high moisture or humidity or exposure to chemicals.
11. Food loss due to product failure.
12. Pick-up or delivery. This product is intended for in-home repair.
13. Travel or transportation expenses for service in remote locations where
an authorized Whirlpoor servicer is not available.
14. Removal or reinstallation of inaccessible appliances or built-in xtures (i.e.
trim, decorative panels, ooring, cabinetry, islands, countertops, drywall,
etc.) that interfere with servicing, removal or replacement of the product.
15. Service or parts for appliances with original model/serial numbers
removed, altered or not easily determined.
The cost of repair or replacement under these excluded circumstances
shall be borne by the customer.
DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO TEN YEARS OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not
allow limitations on the duration of implied warranties of merchantability or tness, so this limitation may not apply to you. This warranty gives
you specic legal rights, and you also may have other rights that vary from state to state or province to province.
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Whirlpool makes no representations about the quality, durability, or need for service or repair of this major appliance other than the
representations contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this
major appliance, you should ask Maytag or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN.WHIRLPOOL
SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or
limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specic
legal rights, and you also may have other rights that vary from state to state or province to province.
major appliance, you should ask Whirlpool or your retailer about buying an extended warranty.