Health & Safety, Use & Care and Installation guide AWG812/PRO AWG912/PRO www.whirlpool.
ENGLISH (Original Instruction for Use) . . . . . . . . .
EN ENGLISH HEALTH & SAFETY, USE & CARE and INSTALLATION GUIDES THANK YOU FOR BUYING A WHIRLPOOL PRODUCT. In order to receive a more complete assistance, please register your appliance on www.whirlpool.eu/register Index Health and Safety Guide SAFETY INSTRUCTIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PROGRAMMES AND OPTIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 FUNCTIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
EN Health and Safety Guide SAFETY INSTRUCTIONS IMPORTANT TO BE READ AND OBSERVED Before using the washing machine carefully read Health and Safety and Use and Care guides. Keep these instructions close at hand for future reference. YOUR SAFETY AND THE SAFETY OF OTHERS IS VERY IMPORTANT. This manual and the washing machine itself provide important safety warnings, to be read and observed at all times. This is the safety alert symbol.
This washing machine is exclusively destined to treat machine washable laundry. INSTALLATION Installation and repairs must be carried out by a qualified technician, in compliance with the manufacturer’s instructions and local safety regulations. Do not repair or replace any part of the washing machine unless specifically stated in the user manual. Children should not perform installation operations. Keep children away during installation of the washing machine.
EN suitable for you socket outlet, contact a qualified technician. Do not use extension leads, multiple sockets or adapters. Do not connect the washing machine to a socket which can be operated by remote control. Do not pull the power supply cable. If the power cable is damaged it must be replaced with an identical one. The power cable must only be replaced by a qualified technician in compliance with the manufacturer instruction and current safety regulations. Contact an authorized service centre.
Never use flammable substances to clean the washing machine. Do not use general purpose cleaner, window cleaner, scouring powder or similar agents to clean the washing machine, in particular the appliance’s control panel. For repairs, only original spare parts must be used. Repairs must be carried out by our authorized After Sales Service. Respect the cleaning intervals as indicated in section CLEANING AND MAINTENANCE in the Use and Care Guide.
EN DECLARATION OF CONFORMITY This washing machine has been designed, constructed and distributed in compliance with the safety requirements of European Directives: • 2006/95/EC Low Voltage Directive • 2004/108/EC Electromagnetic Compatibility Directive. • The noise level of the washing machine is below 70 dB(A). We BAUKNECHT HAUSGERÄTE GmbH, D-73614 Schorndorf representing WHIRLPOOL EUROPE S.r.l.
Use and Care guide PRODUCT DESCRIPTION APPLIANCE 1. 2. 3. 4. 5. 1. 2. 3. 4. 5. 6. Worktop Detergent dispenser Control panel Door handle Door Water filter / Emergency drain hose (if available) - behind plinth 7. Plinth (removable) 8. Adjustable feet (4) 6. 7. 8. DETERGENT DISPENSER 1. Main wash compartment • Detergent for the main wash • Stain remover • Water softener 2. Prewash compartment • Detergent for the prewash 3.
EN Detergent recommendations for various types of laundry White robust laundry (cold-95°C) Heavy duty detergents Mild detergents containing whitener and/or optical White delicate laundry (cold-40°C) brighteners Detergents containing whitener and/or optical brighteLight/pastel- shaded colours (cold-60°C) ners Colour detergents without whitener / optical brighteIntensive colours (cold-60°C) ners Black/dark colours (cold-60°C) Special detergents for black/dark laundry CONTROL PANEL 13. 12. MAX 1. 2. 3.
TECHNICAL DATA FOR WATER CONNECTION WATER CONNECTION WATER SUPPLY Cold WATER TAP 3/4” threaded hose connector MINIMUM WATER SUPPLY PRESSURE 100 kPa (1 bar) MAXIMUM WATER SUPPLY PRESSURE 1000 kPa (10 bar) 12
EN DOOR To open the door, pull the handle To close the door, hold the handle and push so that you can hear it click shut. DRUM LIGHT (if available) • During programme selection: the light goes on for laundry loading • After programme start, the light fades on and off while the laundry load is detected. • After programme end, when you open the door, the light goes on for a while for unloading the laundry. Then it goes off to save energy; touch any button to switch it on again.
HOW TO USE THE APPLIANCE FIRST TIME USE If you plug in the washing machine, it will switch on automatically. To remove residues from manufacturing, 1. Select programme “Cotton” with temperature 95°C. Consider the instructions in paragraph “DAILY USE”. 2. Add a small amount of heavy duty detergent (maximum 1/3 of the quantity the detergent manufacturer recommends for lightly soiled laundry) to the main wash compartment of the detergent dispenser. 3. Start the programme without adding any laundry.
EN DAILY USE SORTING YOUR LAUNDRY 1. REMOVE ALL OBJECTS FROM POCKETS • Coins, pins etc. can damage your laundry as well as parts of the washing machine. • Objects like paper handkerchiefs will tear into small pieces which must be removed manually after the wash. 2. CLOSE ZIP FASTENERS, BUTTONS OR HOOKS. TIE LOOSE BELTS OR RIBBONS TOGETHER. • Wash small items (e.g. nylon stockings, belts etc.) and items with hooks (e.g. bras) in a laundry bag or pillow case with zip fastener.
HOW TO USE THE WASHING MACHINE 1. LOAD LAUNDRY • Open the door and load the laundry. Observe the maximum load sizes given in the programme chart. 2. CLOSE DOOR • Make sure that no laundry gets stuck between door glass and rubber seal. • Close the door so that you can hear it click shut. Find more information regarding programmes in the Programme Chart. Change temperature, if needed If you want to change the temperature indicated on the display, make sure that the Temperature button « lights up.
EN Select options, if needed If you want to select additional options, make sure that the options button lights up. The options which are selectable for your programme are indicated by lighting arrows. Turn the knob to select the desired options. The symbol of the selected option blinks. To confirm it, press the knob. Some options / functions can be selected by directly pressing the button: Refer to section PROGRAMMES, OPTIONS AND FUNCTIONS for more information.
8. CHANGE THE SETTINGS OF A RUNNING PROGRAMME, IF NEEDED It is possible to change the settings while a programme is running. The changes will be applied, provided the respective programme phase has not finished yet. • Press the relevant button (for example the “Spin speed” button to change the spin speed). The selected value blinks for a few seconds. • While blinking, you can adjust the setting by turning the knob.
EN PROGRAMMES AND OPTIONS For selecting the appropriate programme for your kind of laundry, always respect the instructions on the care labels of the laundry. PROGRAMME Type of Wash and Recommendations WORKING CLOTHES Dirty working clothes made of robust cotton material or cotton-synthetics blends. Options “Prewash” and “Intensive rinse” are preset in this programme thus it is optimized to enable the best cleaning result.
PROGRAMME Type of Wash and Recommendations SYNTHETICS Normally soiled laundry made of artificial fibres (like polyester, polyacrylics, viscose etc.) or their blends with cotton. DELICATES max. load 30’ Woolens, labeled with the Woolmark and identified as machine washable, as well as textiles made of silk, linen, wool and viscose marked as handwashable. Respect the manufacturers recommendations on the care label. Lightly soiled laundry without stains, made of cotton and/or synthetics.
EN OPTIONS SELECTABLE BY THE OPTIONS BUTTON The programme chart gives an overview of possible combinations of programmes and options. Not all combinations of programmes and options are selectable. Also certain options are not combinable. In this case, the indicator of the non-combinable PREWASH Helps to clean heavily soiled laundry by adding a prewash phase to the wash programme selected. For heavily soiled laundry, for example containing sand or granular dirt.
HEAVY SOIL Helps to clean heavily soiled, stained laundry by optimizing the efficiency of additives for stain removal. Add an appropriate amount of in-wash additive for stain removal (powder) to the main wash compartment, together with your detergent. Only use powder detergent with this option. Respect the manufacturer’s dosing instructions. Can prolong the programme by up to 15 minutes. Important: Appropriate for use of stain removers and bleaches on oxygen basis.
EN OPTIONS WHICH ARE DIRECTLY SELECTABLE BY PRESSING THE RESPECTIVE BUTTON COLOURS 15° Helps to preserve the colours of your laundry by washing it with cold water (15°C). Saves energy for water heating, while keeping a good wash result. Suitable for lightly soiled coloured laundry without stains. Make sure that your detergent can be used with cold wash temperatures (15 or 20 °C). Not selectable for Cotton or Working Clothes at 95°C.
SPIN If you switch on the washing machine, the last used programme and spin speed setting will appear on the control panel. If you change the programme, the default spin speed of the selected programme will appear on the display. RINSE HOLD To avoid automatic spinning of the laundry at the end of the programme. The laundry remains in the last rinse water, the programme does not proceed. Suitable for delicate laundry which is not appropriate for spinning, or which should be spun with a lower spin speed.
EN FUNCTIONS ON/OFF To switch on the washing machine: press the button until the Start/Pause button lights up. To switch off the washing machine after programme end: press the key until the lights go off. To cancel a running programme: press and hold the button until “rES” appears on the display; the washing machine will perform a drain cycle to end the program.
DOSING AID Helps to dose the right amount of detergent for your laundry load. Before using this option: The concentration of detergents available on the market differs considerably. For that reason, adapt the washing machine to the dosing amounts of the detergents which you use. Furthermore, check if the washing machine’s preset water hardness level START DELAY Moves the start of your programme to a later time. Helps to profit from more favourable energy rates (e.g.
EN INDICATORS DOOR CAN BE OPENED This indicator lights • before you have started a programme • when you have paused a programme and the water level is not too high, or the laundry is not too hot in that programme phase • when a programme is finished and the laundry can be unloaded FAILURE: SERVICE FAILURE: WATER FILTER CLOGGED See section TROUBLESHOOTING for more information FAILURE: WATER TAP CLOSED 27
DOSING AID / FIRST USE To enable this function to calculate the detergent amount as precisely as possible, adapt the washing machine to the dosing values of the detergents you use, and also to your local water hardness.
EN To save these values in the washing machine: 1. Select the programme for which you want to save the detergent value. 3. Turn the knob to adjust the dosing value to the one you have identified before on the detergent pack. Afterwards confirm it by pressing the knob. 2. Press and hold the Dosing Aid button until the bottle symbol on the display lights up. The indicators of all programmes for the detergent group light up. % 4. Do this procedure for all three programme groups.
DOSING AID / DAILY USE 1. After you have selected programme and options, press the “Dosing Aid” button; the Dosing aid symbol lights up on the display. 2. Then start the programme by pressing “Start/Pause”. – The drum rotates to detect the laundry load, while the display shows an animation. Afterwards the display indicates the recommended detergent amount in ml. 3.
EN SAVING TIPS Achieve the best use of energy, water, detergent and time by using the recommended maximum load size for the programmes, as indicated in the programme chart. Save energy by using a 60° C instead of a 95° C wash programme, or a 40° C instead of a 60° C wash programme. For cotton laundry, prefer using with 40° C or 60° C. programme Eco Cotton Do not exceed the detergent dosages indicated in the detergents manufacturer’s instructions.
CLEANING & MAINTENANCE WARNING For any cleaning and maintenance, switch off and unplug the washing machine. Do not use flammable fluids to clean the washing machine. CLEANING THE OUTSIDE OF THE WASHING MACHINE Use a soft damp cloth to clean the outer parts of the washing machine. 32 Do not use glass or general purpose cleaners, scouring powder or similar to clean the control panel – these substances might damage the printing.
CHECKING THE WATER SUPPLY HOSE EN Check the inlet hose regularly for brittleness and cracks. If damaged, replace it by a new hose available through our After-Sales Service or your specialist dealer. Depending on the hose type: If the inlet hose has a transparent coating, periodically check if the colour intensifies locally. If yes, the hose may have a leak and should be replaced. For water stop hoses: check the small safety valve inspection window (see arrow).
CLEANING THE MESH FILTERS IN THE WATER SUPPLY HOSE 1. Close water tap and screw off the inlet hose. 1 2 2. Clean the mesh filter at the hose’s end carefully with a fine brush. 4. Insert the mesh filter again. Connect the inlet hose to water tap and washing machine again. Do not use a tool to connect the inlet hose. Open the water tap and check that all connections are tight. 3. Now unscrew the inlet hose on the back of the washing machine by hand.
EN CLEANING THE DETERGENT DISPENSER 1. Remove the detergent dispenser by pressing on the release button and at the same time pulling out the detergent dispenser. 4. Wipe the parts dry with a soft cloth. 1 2 2. Remove the insert from the detergent dispenser, as well as the insert of the softener compartment. 5. Reinstall the detergent dispenser and push it back into the detergent compartment. 3. Clean all parts under running water, removing all detergent or softener residues.
CLEANING THE WATER FILTER / DRAINING RESIDUAL WATER WARNING Switch off and unplug the washing machine before cleaning the water filter or draining residual water.If you used a hot wash programme, wait until the water has cooled down before draining any water. 1. Remove the plinth: Push the tabs left and right to release the plinth and remove it. If the water cannot drain, the “Water filter clogged” failure indicator lights up.
EN If your washing machine model has no emergency drain hose: Slowly turn the filter counterclockwise until water flows out. Let the water flow out, without removing the filter. When the container is full, close the water filter by turning it in clockwise. Empty the container. Repeat this procedure until all the water has drained. 5. Clean the water filter: remove residues in the filter and clean it under running water. 6. Insert the water filter and reinstall the plinth: 4.
TRANSPORT AND HANDLING Unplug the washing machine and close the water tap. 1. Make sure that door and detergent dispenser are properly closed. 2. Disconnect the inlet hose from the water tap, and remove the drain hose from your draining point. Remove all rest water from the hoses, and fix them so that they cannot get damaged during transport. 38 3. Refit the transport bolts. Follow the instructions for removing the transport bolts in the Installation Guide in reverse order.
TROUBLESHOOTING Your washing machine is equipped with various automatic safety functions. These enable failures to be detected in good time and the safety system can react appropriately. EN These failures are frequently so minor that they can be removed within a few minutes.
PROBLEM POSSIBLE CAUSE SOLUTION Spin result poor Spin button was set to a low spin speed. Select and start “Spin” programme with a higher spin speed (if selectable). See line above. Unbalance during spinning prevented final spin cycle. Excessive foam formation prevented spinning. Start “Rinse&Spin” programme. Avoid excessive detergent dosing. Adjust and use the Dosing Aid function.
EN FAILURE INDICATORS AND MESSAGES Below is a summary of possible failure causes and solutions. If the problem persists after having removed the cause of the failure, press and hold On/Off for at least three seconds. If afterwards the failure indication still persists, close the water tap, switch off and unplug the washing machine and contact our After-Sales Service.
Display message FdL (or F29) Possible Cause The door cannot unlock. Possible Solution Firmly press the door on the area of the door lock, then press On/Off for at least 3 seconds. If hot cycle is selected, wait until cool down and press again On/Off for at least 3 seconds. Switch on the washing machine. If failure still appears, check and eventually remove possible cause as indicated for failure “Clean filter”. Then switch the washing machine on again.
EN Failure indicator Display message Possible Cause F20 or F60 Failure of an electronic com- Switch off and unplug the washing machine; close the water ponent tap. Call After-Sales Service Too much laundry for a pro- Select and start programme gramme with small maxi“Rinse and Spin” to complete the mum load interrupted wash programme. Do not overload the washing machine. Respect the maximum load size of the programmes indicated in the Programme Chart. Too much inlet water Turn off the water tap.
DOOR – HOW TO OPEN IT IN CASE OF A FAILURE, TO TAKE OUT YOUR LAUNDRY Switch off the washing machine and unplug it. Close the water tap. Wait until the drum has stopped rotating. Never open the door while the drum is in motion. Wait until water and laundry have cooled down when washing with high temperatures. Always drain the water before opening the door, either by pressing and holding On/Off until "rES" appears on the display, or by doing it manually as described in section DRAINING RESIDUAL WATER.
EN AFTER SALES SERVICE BEFORE CALLING THE AFTER SALES SERVICE 1. Check if you can solve the problem yourself by consulting section TROUBLESHOOTING GUIDE. 2. Switch the washing machine off and on again to see if the failure persists. IF AFTERWARDS THE FAILURE STILL OCCURS, CONTACT THE AFTER SALES SERVICE Call the number shown on the warranty booklet, or follow the instructions on website www.whirlpool.
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