Operation Manual

25
TROUBLESHOOTING GUIDE
Depending on the model, your washing machine is
equipped with various automatic safety functions.
This enables faults to be detected in good time and
the safety system can react appropriately. These
faults are frequently so minor that they can be
removed within a few minutes.
The washing machine will not start, no
indicator lamps are on.
Check whether:
• the mains plug is inserted into the socket
• the wall socket is functioning correctly (use a
table lamp or similar appliance to test it)
The washing machine will not start... and the
“Start/Pause” indicator lamp flashes.
Check whether:
• the door is properly closed (child safety);
• the “Start/Pause” button has been pressed.
In models with LCD display, the display shows:
• the water tap is closed. For models with a
“Water tap closed” indicator lamp, the red
indicator lamp lights up. Open the tap and press
the “Start/Pause” button.
The appliance stops during the programme
(varies depending on model)
Check whether:
• the “Rinse Hold” indicator lamp is flashing;
terminate this option by pressing the button
again
In models with LCD display: the “Rinse Hold”
option has been preselected and the “Rinse
Hold” symbol appears on the display; cancel this
option by pressing the “ ” button or select
the “Drain” programme
• another programme has been selected and the
“Start/Pause” indicator lamp is flashing. Reselect
the desired programme and press the
“Start/Pause” button
• the door has been opened and the “Start/Pause”
indicator lamp is flashing. Close the door and
press the “Start/Pause” button again. In models
with LCD display, the display shows: “PAUSE!”
• the washing machine's safety system has been
activated (see “Fault display chart”)
Residue from detergent and additives left in
the detergent drawer at end of wash.
Check whether:
• the siphon is correctly installed and clean (see
“Care And Maintenance”)
• sufficient water is entering.
The mesh filters of the water supply could be
blocked (see “Care And Maintenance”)
• When using powder detergent beforehand the
coloured insert for dosing liquid detergent has
been removed from the dispenser
Machine vibrates during spin cycle.
Check whether:
• the washing machine is level and standing firmly
on all four feet
• the transit bolts have been removed. Before
using the machine, it is imperative that the
transport bolts are removed
Final spin results are poor.
The washing machine has an imbalance detection
and correction system.
If individual heavy items are loaded (e.g. bathrobes),
this system may reduce the spin speed
automatically or even interrupt the spin completely
if it detects too great an imbalance even after
several spin starts, in order to protect the washing
machine.
In models with LCD display, in the event of an
imbalance, the display shows:
• If the laundry is still too wet at the end of the
cycle, add smaller articles of laundry and repeat
the spin cycle
• Excessive foam formation may prevent spinning.
Use the correct amount of detergent
In models with LCD display, the display shows:
• Check that the spin speed selector has not been
set to “0”
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