Instruction for Use

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Troubleshooting
Operation problems are often due to minor causes, please check and refer to the following chart before
contacting the service. This may save time and unnecessary expenses.
Trouble Analysis
Air conditioner does not
operate
• The power supply cord is unplugged. Plug into a grounded outlet. See “Electrical
Requirements.”
• A household fuse has blown, or a circuit breaker has tripped. Replace the fuse, or reset the
circuit breaker. See “Electrical Requirements.”
• The On/O button has not been pressed. Press ON/OFF.
• The local power has failed. Wait for power to be restored.
• Time-delay fuse or circuit breaker of the wrong capacity is being used. Replace with a time-
delay fuse or circuit breaker of the correct capacity. See “Electrical Requirements.”
Air conditioner blows
fuses or trips circuit
breakers
• Too many appliances are being used on the same circuit. Unplug or relocate appliances that
share the same circuit.
• You are trying to restart the air conditioner too soon after turning o air conditioner. Wait at
least 3 minutes after turning o air conditioner before trying to restart it.
• You have changed modes. Wait at least 3 minutes after turning o air conditioner before
trying to restart the appliance.
Air conditioner seems to
run too much
• Is there a door or window open? Keep doors and windows closed.
• In cooling mode: the air conditioner is in a heavily occupied room, or heat producing
appliances are in use in the room. Use exhaust vent fans while cooking or bathing and
try not to use heat producing appliances during the hottest part of the day. Local air
conditioners are designed as supplemental cooling to local areas within a room. A higher
capacity air conditioner may be required, depending on the size of the room being cooled.
• In heating mode: the air conditioner is in a very cool room. Local air conditioners are
designed as supplemental heating to local areas within a room. A higher capacity air
conditioner may be required, depending on the size of the room being heated up.
Air conditioner runs for
a short time only, but
room is not cool or hot
• Set temperature is close to room temperature. Lower or Higher set temperature. See
“Operating mode description”.
Display error code
• If the unit display error code E5, it is water full in the unit, you should drain the water, see
“Draining the air conditioner”. After draining, you can operate the unit.
• If the unit display error code EI/E2/E3/E6/E7/EA, please contact customer service.
Air conditioner runs, but
does not cool/hot
• The lter is dirty or obstructed by debris. Clean the lter.
• Air outlet is blocked. Clear air outlet.
• The setting temperature is not compatible. In cooling mode: set temperature is too
high. Lower set temperature. In heating mode: set temperature is too low. Higher set
temperature
Air conditioner cycles on
and o too much
• The air conditioner is not properly sized for your room. Check the cooling/heating
capabilities of your local air conditioner. Local air conditioners are designed as
supplemental cooling/heating to local areas within a room.
• The lter is dirty or obstructed by debris. Clean the lter.
• In cooling mode there is excessive heat or moisture (open container cooking, showers, etc.)
in the room. Use a fan to exhaust heat or moisture from the room. Try not to use heat-
producing appliances during the hottest part of the day. In heating mode the temperature
of the environment is too high. Do not use your air conditioner when the temperature of
the environment is too high.
• The louvers are blocked. Install the air conditioner in a location where the louvers are free
from curtains, blinds, furniture, etc.
• The outside temperature is below 18°C. Do not try to operate your air conditioner in the
cooling mode when the outside temperature is below I8°C.
Note: If the problems still have, turn o the appliance and disconnect from power supply, then contact the
nearest Whirlpool Authorized Service Center. Do not attempt to move, repair, disassemble, or modify the
appliance by yourself.