Use & care guide

14
The doors are difficult to open
■ Are the gaskets dirty or sticky? Clean gaskets and the surface
that they touch. Rub a thin coat of paraffin wax on the gaskets
following cleaning.
■ Have you opened the convertible refrigerator/freezer door
recently? Allow at least 10 seconds after closing the convertible
refrigerator/freezer door before trying to open the upper
compartment.
The doors will not close completely
■ Are food packages blocking the door open? Rearrange
containers so that they fit more tightly.
■ Are the crisper cover, pans, shelves, bins, or baskets out of
position? Put these items into their correct positions. See
“Lower Compartment Features” for more information.
■ Does the convertible refrigerator/freezer wobble or seem
unstable? Level the convertible refrigerator/freezer. See “Adjust
the Doors.”
■ Were the doors removed during product installation and not
properly replaced? Remove and replace the doors according to
“Convertible Refrigerator/Freezer Doors,” or call a qualified
service technician.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If you
still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will help
us to better respond to your request.
If You Need Replacement Parts
If you need to order replacement parts, we recommend that you only
use factory specified replacement parts. Factory specified
replacement parts will fit right and work right because they are made
with the same precision used to build every new Gladiator
®
GarageWorks appliance.
To locate factory specified replacement parts in your area, call us or
your nearest designated service center.
In the U.S.A.
Call the Gladiator
®
GarageWorks Customer eXperience Center
toll free: 1-866-342-4089.
Our consultants provide assistance with:
■ Features and specifications on our full line of products.
■ Installation information.
■ Use and maintenance procedures.
■ Accessory and repair parts sales.
■ Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
■ Referrals to local dealers, repair parts distributors, and service
companies. Gladiator
®
GarageWorks designated service
technicians are trained to fulfill the product warranty and provide
after-warranty service, anywhere in the United States.
To locate the Gladiator
®
GarageWorks designated service
company in your area, you can also look in your telephone
directory Yellow Pages.
For Further Assistance
If you need further assistance, you can write to Gladiator
®
GarageWorks with any questions or concerns at:
Gladiator
®
GarageWorks
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
In Canada
For assistance, installation or service, call us at 1-800-807-6777.
Our consultants provide assistance with:
■ Features and specifications on our full line of appliances.
■ Use and maintainence procedures.
■ Accessory and repair parts sales.
■ Referrals to local dealers, repair parts distributors, and service
companies. Gladiator
®
GarageWorks designated service
technicians are trained to fulfill the product warranty and provide
after-warranty service, anywhere in Canada.
For Further Assistance
If you need further assistance, you can write to Whirlpool Canada LP
with any questions or concerns at:
Whirlpool Canada LP
Customer Interaction Centre
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.