A Note To You 2 Undetstandng Micro3 wave Oven Safety Installation Instnxtions 8 Gettin To Know Your Id icrowaveConvection Oven 10 Microwave Cooking 19 Convection Cooking 40 Combination Cooking 52 CaZaog~;eYour w Convection Oven 61 Cooking Guide 62 Questions And Answers 67 If You Need sz: 68 Warranty 72 1-800-253-1301 Call us with questions or comments.
A Note To You Thank you for buying a Whirlpool@ appliance. You have purchased a quality, world-class home appliance. Years of engineering experience have gone into its manufacturing. To ensure that you will enjoy many years of trouble-free operation, we have developed this Use and Care Guide. It is full of valuable information on how to operate and maintain your appliance properly and safely. Please read it carefully.
Understanding Oven safety IMPORTANT SAFETY Microwave INSTRUCTIONS Microwave ovens have been thoroughly tested for safe and efficient operation. However, as with any appliance, there are special installation and safety precautions which must be followed to ensure safe and satisfactory operation and prevent damage to the unit.
-Test dinnerware or cookware before using. To test a dish for safe use, put it into the oven with a cup of water beside it. Cook at 100% Cook Power for one minute. If the dish gets hot and water stays cool, do not use It. Some dishes (melamine, some ceramic dinnerware, etc.) absorb microwave energy, becoming too hot to handle and slowing cooking times.
PRECAUTIONS TOAVOIDPOSSIBLE EXPOSURE TOEXCESSIVE MICROWAVE ENERGY... Do not attempt to operate this oven with the door open since open-door operation can result in harmful exposure to microwave energy. It is important not to defeat or tamper iith the safety interlocks. Do not place any object between the oven front face and the door or allow soil or cleaner residue to accumulate on sealing surfaces. Do not operate the oven if it is damaged.
Operating safety precautions To reduce the risk of burns, fire, electriial shock, injury to persons, or damage when using the microwave oven, follow the precautions on pages 6-7. Never lean on the door or allow a child to swing on it when the door is open. Injury could result. Never cook or reheat a whole egg inside the shell. Steam build-up in whole eggs may cause them to burst and burn you, and possibly damage the oven. Slice hard-boiled eggs before heating.
Do not start a microwave oven when it is empty. Product life may be shortened. If you practice programming the oven, put a container of water in the oven. Do not use newspaper or other printed paper in the oven. Fire could result. Do not dry flowers, fruit, herbs, wood, paper, gourds or clothes in the oven. Fire could result. Do not operate in the microwave mode unless the ceramic glass turntable is securely in place and can rotate freely. The turntable can rotate in either direction.
Installation Instructions Before you begin operating the oven, carefully read the following instructions. Installing your microwave oven Fire, Electrical Shock, Excessive Exposure To Microwave Energy, Personal Injury and Product Damage Hazard l 1. Empty the microwave oven and clean inside it with a soft, damp cloth. Check for damage such as misaligned door, damage around the door, or dents inside the oven or on the exterior.
3.Electrical requirements Observe all governing codes and ordinances. A 120 Volt, 60 Hz, AC only, 15 or 20 amp fused electriil supply is required. (Time-delay fuse is recommended.) It is recommended that a separate circuit serving only this appliance be provided. &GROUNDING INSTRUCTIONS Electrical Shock Hazard Improper use of the grounding plug can result in a risk of electrical shock. DO NOT, UNDER ANY CIRCUMSTANCES, REMOVE THE POWER SUPPLY CORD GROUNDING PRONG. 5.
Getting To Know Your Microwave-Convection Oven This section discusses the concepts behind microwave cooking and introduces you to the basics you need to know to operate your microwave oven. Please read this information before use. In This Section Page How microwave cooking works ......lO Microwave oven features ................. 12 Control panel features ..................... 13 How microwave cooking Page Built-in kits ............. .. ......................... 15 Setting the clock . .................
Glass turntable Met aifloor The ceramic glass turntable of your microwave oven lets microwaves pass through. Then they bounce off a metal floor, back through the ceramic glass turntable, and are absorbed by the food. Microwaves may not reach the center of a roast. The heat spreads to the center from the outer, cooked areas just as in conventional cooking.
Microwave oven features Your microwave oven is designed to make your cooking experience as enjoyable and productive as possible. To get you up and running quickly, the following is a list of the oven’s basic features: 6. Bi-Level Cooking Rack. Use to con- 1. One-Touch Door Open Button. Push to 7. Control Panel. Touch pads on this open door. 2. Door Safety Lock System. The oven will not operate unless the door is securely closed. 3. Window with Metal Shield. Shield prevents microwaves from escaping.
Control panel features Your microwave oven control panel lets you select the desired cooking function quickly and easily. All you have to do is touch the necessary Command Pad. The following is a list of all the Command and Number Pads located on the control panel. For more information, see pages 16-66. 1. Display. This display includes a clock and indicators to tell you time of day, cooking time settings and cooking functions selected. 2. COOK TIME.
16. TIME (combination). Touch this pad followed by Number Pads to set a combination cooking time. See page 53 for more information. 7. REHEAT. Touch this pad to reheat many of your favorite foods automatically without setting a time or Cook Power. See page 33 for more information. 17. TEMP PROBE (combination). Touch this pad when using the Temperature Probe to combination cook. Touch TEMP PROBE followed by Number Pads to set the desired final food temperature. Then set a combination cooking setting.
Audible signals Audible signals are available to guide you when setting and using your oven: l A programming tone will sound each time you touch a pad. l Three tones signal the end of a cooking cycle. Interrupting cooking You can stop the oven during a cycle by opening the door. The oven stops heating and the fan stops, but the light stays on. To restart cooking, close the door and If you do not want to continue cooking: l Close the door and the light goes off.
Setting the clock When your microwave oven is first plugged in or after a power failure, the Display will only show “: 0”. If a time of day is not set, then the Display will start counting up from “0” until you set the cooking time or touch OFF/CANCEL. NOTES: You can only set the clock if the oven is l l l not cooking food. If you touch in an incorrect time, “E” will appear on the Display and three tones will sound. Touch CLOCK and enter the correct time.
Using the Minute Timer You can use the microwave oven controls as a minute timer. Use COOK TIME at “0” Cook Power for timing up to 99 minutes, 99 seconds. NOTE: The oven will not operate while the Minute Timer is in use. 1. Touch COOK TIME. TOUCH YOU SEE TOUCH YOU SEE TOUCH YOU SEE 2. Enter time to be counted down. Example for 1 minute. 30 seconds: 3. Enter “0” Cook Power so oven does not start.
4. Start countdown. TOUCH YOU SEE After one second, the Display will begin to count down: YOU SEE At end of countdown: YOU SEE (three tones will sound) 5. After countdown, open the door.
Microwave This section gives you instructions instructions carefully. In This Cooking for operating each microwave function. Please read these Section Page Getting the best cooking results . .... 19 Page Using POPCORN .............................. 30 Microwave cooking at high cook power ........................................ 20 Using KEEP WARM .......................... 31 Microwave cooking at lower cook powers .......... ..................... ...... . 21 Reheat chart ...........................
Microwave cooking at high cook power 1. Put food in oven and close the door. 2. Set cooking time. Example for 1 minute, 30 seconds: TOUCH YOU SEE 3. Start oven.
4. After cooking, open the door. OR Microwave cooking at lower For best results, some recipes call for lower Cook Powers. The lower the Cook Power, the slower the cooking. Each Number Pad also stands for a different percentage of Cook Power. Many microwave cookbook recipes tell you by number, percent or name which Cook Power to use. COOK POWER Automatic 100% of full power MED Cooking and heating vegetables, fish, meat, etc. when you need a Cook Power lower than HIGH or when food is cooking too fast.
1. Put food in oven and close the door. 2. Set cooking time. Example for 7 minutes, 30 seconds: 3. Set Cook Power. Example for 50% Cook Power: TOUCH YOU SEE TOUCH YOU SEE TOUCH TOUCH m 4. Start oven.
After one second, the Display will begin to count down the cooking time: YOU SEE At end of cooking time: (three tones will sound) 5. After cooking, open the door. TOUCH YOU SEE (time of day) Microwave cook cycle cooking with For best results, some recipes call for one Cook Power for a certain length of time, and another Cook Power for another length of time. Your oven can be set to change from one to another automatically, for up to three more than one cycles.
Example for 7 minutes, 30 seconds: TOUCH YOU SEE m m 3. Set Cook Power for first cycle. TOUCH YOU SEE m Example for 50% Cook Power: TOUCH 4. Repeat Steps 2 and 3 to set cooking time and Cook Power for each additional cycle. 5. Start oven. (cycle 1 cook power) After one second, the Display will begin to count down cycle 1 cooking time: YOU SEE NOTE: The Display will show the set Cook Power for two out of every ten seconds.
At end of cooking time: 6. After cooking, open the door. OR Changing or adding instructions You can change times or Cook Powers or add cycles any time before touching START/ENTER: 1. Touch OFF/CANCEL. 2. Enter your new instructions.
Microwave probe cooking with The Temperature Probe helps take the guesswork out of cooking roasts and larger casseroles. The probe is designed to turn off the oven when it senses the temperature you chose (between 90°F and 200°F). See your Cookbook for helpful information on cooking different types of food. 1. Insert probe into food. Insert at least % of the Temperature Probe into the food. (See page 29.) 2. Place food in oven and plug probe into socket on oven ceiling.
4. Choose setting. 5. Set desired flnal food temperature. Example for 180”: 6. Set Cook Power.
7. Start oven. When food temperature TOUCH YOU SEE YOU SEE reaches 90°F: The Display will show the actual temperature of the food as it increases to the desired temperature. When the probe detects the desired food temperature, the oven will shut off. When food reaches desired temperature: 8. After cooking, open the door. OR TOUCH YOU SEE NOTE: The Probe Indicator Light will continue to show until you remove the probe from the socket.
Temperature tips: Probe cooking Casseroles cooked using the Temperature l l Stir foods during cooking when recom- l Stir soups, casseroles and drinks before l serving. l mended. l l Cover roasts with foil after cooking and let stand a few minutes. Remove foil if you l decide to cook roasts longer. Remove the probe from the oven when not cooking by temperature. l l l l For casseroles, the tip of the probe should be in the center of the food. Stir foods when recommended. Replace the probe.
Using POPCORN POPCORN allows you to pop popcorn by touching just one pad and START/ENTER. NOTES: This setting works well with most 3.5 oz l l bags of microwave popcorn. Cooking performance may vary with brand. Try several brands to decide which gives best popping results. For best results, use fresh bags of popcorn. Do not try to rzpop unpopped kernels. Do not reuse popcorn bags. POPCORN is designed for commercially bagged microwave popcorn.
4. After popping popcorn, open the door. OR TOUCH YOU SEE (time of day) Using KEEP WARM You can safely keep hot, cooked food warm in your microwave oven for up to 99 minutes, 99 seconds (about 1 hour, 40 minutes). You can use KEEP WARM by itself, or to automatically follow a cooking cycle. NOTES: KEEP WARM operates for up to l l l l 99 minutes, 99 seconds. Opening the oven door cancels KEEP WARM. Close the door and touch KEEP WARM, then touch START/ENTER if additional KEEP WARM time is desired.
3. Start oven. TOUCH YOU SEE (the oven light and fan will come on) To make KEEP WARM automatically follow another cycle: l While you are touching in cooking instructions, touch KEEP WARM before touching START/ENTER. l l l OR After the oven starts operating, touch OFF/CANCEL once, touch KEEP WARM and then touch START/ENTER. When the last cooking cycle Is over, you will hear two tones. “Howl” will come on while the oven continues to run.
Using REHEAT You can reheat many foods by touching just one pad and START/ENTER. You do not need to calculate cooking time or Cook Power. 1. Put food in oven and close the door. 2. Choose setting. TOUCH Touch REHEAT one to three times depending on the category of food you are reheating. (See “Reheat chart” on page 34.) YOU SEE mmm once (e=wW 3. Start oven. TOUCH YOU SEE NOTE: The Display will show the selected reheat setting for two out of every ten seconds.
Reheat SElTING 34 chart CATEGORY AMOUNT FOOD 1 Baked Goods Yeast Rolls Fruit Pie Muffins Sweet Rolls 2-3 rolls, 6-8 oz total 1 slice, 6-8 oz 1 lg or 2-3 sm, 3-4 oz total 1-2 rolls, 6-8 oz total 2 Single Serve/Light Quiche Cooked Rice Hot Cereal 1 slice, 4-5 oz ?4 cup, 8-10 oz 1 serving 3 Single Serve/ Dense Lasagna, Meat and Sauce Lasagna, Vegetable and Cheese Macaroni and Cheese Plate of Food 8 oz 6 oz 8 oz
Defrosting with microwave Your microwave oven automatically defrosts a variety of common meats at preset Cook Powers for preset times. The 2-stage defrost cycle is programmed for meat, pourtry, and fish. All you do is touch the Command energy Pad assigned to the desired category and enter the weight of the items being defrosted. Your microwave oven does the rest. NOTE: See the “Auto defrost chart” on page 37 for defrosting directions for each food. 1. Put frozen food in oven and close the door. 2.
5. After first stage is completed, five tones will sound. Open door, turn over meat, and shield any warm portions. NOTE: If you do not do this step, the oven will continue cooking. 6. Restart oven. TOUCH YOU SEE (countdown continues) At end of defrosting time: (three tones will sound) 7. After defrosting, open the door.
Auto Meat defrost chart setting FOOD AT PAUSE B0d SPECIAL INSTRUCTIONS Meat of irregular shape and large, fatty cuts of meat should have the narrow or fatty areas shielded with foil at the beginning of a defrost cycle. Ground Beef, Bulk Remove thawed portions with fork. Turn over. Return remainder to oven. Do not defrost less than ‘14lb. Freeze in doughnut shape. Ground Beef, Patties Separate and rearrange. Do not defrost less than two 4 oz patties. Depress center when freezing.
Auto defrost chart (continued) Fish setting AT PAUSE SPECIAL INSTRUCTIONS Fillets Turn over. Separate fillets when partially thawed. Place in a microwavable baking dish. Carefully separate fillets under cold water. Steaks Separate and rearrange. Place in a microwavable baking dish. Run cold water over to finish defrosting. Whole Turn over. Place in a microwavable baking dish. Cover head and tail with foil; do not let foil touch sides of microwave oven.
Weight conversion chart You are probably used to food weights as being in pounds and ounces that are fractions of a pound (for example 4 ounces equals 1/4pound). However, in order to enter food weight in AUTO DEFROST, you must specify pounds and tenths of a pound. If the weight on the food package is in fractions of a pound, you can use the following chart to convert the weight to decimals. EQUIVALENT OUNCE WEIGHT NUMBER AFTER DECIMAL .lO .20 .25 .30 .40 .50 .60 .70 .75 .80 .90 1.
Convection This section gives you instructions instructions carefully. I In This Cooking for operating each convection Section Page How convection cooking works ......40 Convection cooking without preheating ......................................... 41 Convection cooking with preheating ... .. .................................... 43 How convection Page Convenience foods cooking chart ..46 Convection cooking with the temperature probe ................. ...........
Bum Hazard .To prevent bums, use oven mitts to remove hot cooking utensils, hot cooking rack, and hot turntable. In convection cooking, the circulated hot air heats the interior surfaces of the oven to very high temperatures. l Use care to prevent bums whenever oven is in operation. The oven vent openings and surfaces near these openings, the oven door glass, door trim, etc. and interior oven surfaces couM become hot enough to burn.
4. Set cooking time. Example for 20 minutes: TOUCH YOU SEE mm 5. Start oven. TOUCH m At end of cooking time: 6. After cooking, open the door.
Convection cooking 1. Choose setting. with preheating TOUCH The oven will automatically preheat at 350°F. If you want to change the preheat temperature, follow Step 2 below. If you want to preheat at 35O”F, skip Step 2. 2. Set preheat temperature (optional). Example for 325”: 3. Set cooking cycle cooking temperature.
4. Set cooking cycle cooking time. Example for 20 minutes: TOUCH CONVECTION TOUCH YOU SEE mm 5. Start oven. TOUCH YOU SEE NOTE: If you want to set another cooking cycle, repeat Steps 3 and 4. (display shows oven Is preheating) NOTES: l If you open the door or touch l OFF/CANCEL during preheating, preheating will stop. To resume preheat ing, close the door and touch START/ ENTER.
TOUCH 6. After preheating, open the door, put food in oven and close the door. NOTE: The oven temperature drops very quickly when the door is opened; however, this should not prevent food from being fully cooked during normal cooking time. YOU SEE (the for cook c de will count down 1 At end of cooking time: 7. After cooking, open the door.
Convenience foods cooking Convection cooking of convenience foods is similar to cooking in a conventional oven. Select items that fii conveniently on the turntable, such as an 8Mnch frozen pizza. Convection preheat to the desired temperature, and use metal or ovenproof glass cooking utensils. When cooking or baking these convenience foods, follow package FOOD SIZEAm COOKING MODE chart directions for preparation and selecting the correct container.
Convection probe cooking with The Temperature Probe helps take the guesswork out of cooking roasts and larger casseroles. The probe is designed to turn off the oven when it senses the temperature you chose (between 90°F and 200°F). See your Cookbook for helpful information on cooking different types of food. 1. Insert probe Into food. Insert at least 1/3of the Temperature Probe into the food. (See page 29.) 2. Place food in oven and plug probe into socket on oven ceiling.
4. Choose setting. 5. Set desired final food temperature. Example for 150”: 6. Set convection cooking temperature.
7. Start oven. TOUCH YOU SEE When food temperature reaches 9O”F, the Display will show the actual temperature of the food as it increases to the desired temperature. When food reaches desired temperature: YOU SEE (three tones will sound) 8. After cooking, open the door. OR TOUCH YOU SEE NOTE: The Probe Indicator Light will continue to show until you remove the probe from the socket.
Temperature chart FOOD probe convection cooking OVEN TEMP SPECIAL NOTES Beef Meat Loaf (l%lV4 Ibs) 350” Beef Rib Roast, boneless 350” Beef Rib Roast, with bone (5 Ibs) 350” Beef Pot Roast, boneless (3 Ibs) 350” Lamb 350” 50 160°F Preheat. Let stand 5-l 0 min. 5 min per lb Turn over 6 min per lb Rare: 120°F Med: 130°F Cook in microwaveproof and heatproof dish with Bi-Level Cooking Rack. Let stand 10 min after cooking (covered).
FOOD OVEN TEMP FIRST STAGE SECOND STAGE SPECIAL NOTES TIME f Veal Shoulder or Rump Roast, boneless (3-3% Ibs) Pork Pork Loin Roast, boneless (4-5 Ibs) Pork Loin, center cut (4-5 Ibs) 325” 4-5 min per lb Turn over 350” 5-7 min per lb Turn over 350” 5-7 min per lb Turn over 4-6 min per lb 155°F Cook in microwaveproof and heatproof dish with Bi-Level Cooking Rack. Let stand 10 min after cooking (covered). 6-6 min per lb 165°F Cook in microwaveproof and heatproof baking dish.
Combination Cooking This section gives you instructions for operating each combination Please read these instructions carefully. i- In This cooking function. Section Page How combination cooking works ... 52 Combination HI and LO cooking .....53 Combination cooking with the temperature probe ............................ 55 How combination t Microwave Page Tern rature probe corn I?ination cooking chart .............. 57 Auto weight combination cooking ..
Combination HI and LO cooking COMBI HI lets you cook with microwaves for 8 seconds and convection for 14 seconds at 375°F. COMBI LO lets you cook with microwaves for 8 seconds and convection for 14 seconds at 350°F. 1. Put food in oven and close the door. 2. Choose setting. Example for HI: 3. Set cooking time. Example for 15 minutes, 30 seconds: 4. Start oven.
At end of cooking time: (three tones will sound) 5. After cooking, open the door.
Combination probe cooking The Temperature Probe helps take the guesswork out of cooking roasts and larger casseroles. The probe is designed to turn off the oven when it senses the temperature you chose (between 90°F and 200°F). See your Cookbook for helpful information on cooking different types of food. 1. Insert probe into food. Insert at least % of the Temperature Probe into the food. (See page 29.) 2. Place food in oven and plug probe into socket on oven ceiling.
4. Choose setting. 5. Set desired final food temperature. Example for 150”: TOUCH YOU SEE InIB 6. Choose combination cooking setting. Example for HI: 7. Start oven. When food temperature reaches 9O”F, the Display will show the actual temperature of the food as it increases to the desired temperature. When the probe detects the desired food temperature, the oven will shut off.
8. After cooking, open the door. OR TOUCH NOTE: The Probe Indicator Light will continue to show until you remove the probe from the socket. (time of day) Temperature chart FOOD COMBINATION probe combination FIRST STAGE cooking SECOND STAGE SPECIAL NOTES TIME Beef Meat Loaf (l’h-lV4 Ibs) HIGH Beef Rib Roast, boneless LOW Beef Rib Roast, with bone (5 Ibs) LOW Beef Pot Roast, boneless (3 Ibs) LOW Lamb LOW Lamb Leg or Shoulder Roast, with bone (6’12 Ibs) 35 min 160°F Preheat.
FOOD Lamb Roast, boneless (3-4 Ibs) COMBINATION LOW FIRST STAGE SECOND STAGE SPECIAL NOTES TIME TIME or alive 5 min per lb Fat-side down 4-6 min per lb 150°F Cook in microwaveproof and heatproof dish with Bi-Level Cooking Rack. Let stand 10 min after cooking (covered). 4-6 min per lb 155°F Cook in microwaveproof and heatproof dish with Bi-Level Cooking Rack. Let stand 10 min after cooking (covered). 6-8 min per lb 165°F Cook in microwaveproof and heatproof baking dish.
Auto weight combination Auto weight combination cooking lets you combination cook by simply touching one Command Pad and one Number Pad, and entering the food’s weight. There are seven cooking settings from which to choose, cooking each preset to cook a different type of meat. For specific information on the settings available, see the “Auto combination setting chart” on page 60. 1. Put food in oven and close the door. 2. Choose setting. TOUCH YOU SEE Touch AUTO WT.
5. During cooking, five tones will sound. Open door, stir, turn over, or rearrange food. YOU SEE NOTE: lf you do not do this step, the oven will continue cooking. (for 5 seconds) YOU SEE At end of cooking time: (three tones will sound) 6. After cooking, open the door. OR TOUCH YOU SEE (time of day) Auto combination SElTING setting chart MINIMUM/MAXIMUM FOOD WEIGHT CATEGORY AUTO COMBINATION 1 Rare Beef 0.V5.9 Ibs AUTO COMBINATION 2 Medium Beef 0.115.
Caring For Your MicrowaveConvection Oven To make sure your microwave oven looks good and works well for a long time, you should maintain it properly. For proper care, please follow these instructions carefully. Cleaning the microwave oven Product Damage Hazard Wipe often with warm, sudsy water and a sponge or paper towel. You can remove the glass turntable to clean the oven cavity floor; however, this oven is designed to operate with the turntable in place.
Cooking Reheating Times are approximate ITEM Meat (Chicken pieces, chops, hamburgers, meat loaf slices) 1 sefving 2 servings Meat Slices (Beef, ham, pork, turkey) 1 or more servings Stlrrable Caa~eroles and Main Dtrhea 1 serving 2 servings 4-6 sewings Guide chart and may need to be adjusted to individual taste. STARllNO TEMP TIME/POWER Cover loosely.
Microwave cooking chart and may need to be adjusted to individual taste. Times are approximate WATS. POUl TRY. MkLSlSOOP Allow standing time after cooking.
Microwave Amount l l cooking tips Covering of food Cover food to: longer it takes. A rule of thumb is that a double amount of food requires almost double the time. If one potato takes four minutes to cook, you need about seven minutes to cook two potatoes. Reduce splattering Shorten cooking times l Retain food moisture All coverings that allow microwaves through are suitable. If you want to cook two meals or containers of food at the same time, you can do so with the Bi-Level Cooking Rack.
Arranging food For best results, distribute food evenly on the plate. You can do this in several ways: If you are cooking several items of the l same food, such as baked potatoes, place them in a ring pattern for uniform cooking. When cooking foods of uneven shapes or thickness, place the smaller or thinner l l l l l l l area of the food towards the center of the dish where it will be heated last. Arrange uneven foods, such as fish, in the oven with the tails to the center.
Oven utensils guide You can use a variety of utensils and materials in your microwave-convection oven. For your safety and to prevent damage to utensils and your oven, choose appropriate utensils and materials for each cooking method. The list below is a general guide to help you select the correct utensils and materials.
Questions And Answers QUESTIONS ANSWERS Can I operate my microwave oven without the turntable or turn the turntable over to accommodate a large dish? No. If you remove or turn over the turntable, you will get poor cooking results. Dishes used in your oven must fit on the turntable. Can I use a rack in my microwave oven so that I may reheat or cook on two levels at a time? You can use a rack only if rack is supplied with your microwave oven.
If Or Service You Need Assistance This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.
PROBLEM POSSIBLE CAUSE SOLUTION The Display shows a time counting down but the oven is not cooking The oven door is not closed completely. Completely close oven door. You have set the controls as a minute timer. Touch OFF/CANCEL Minute Timer. You do not hear the Programming Tone The command is not correct. Re-enter command. The fan seems to be running slower than usual The oven has been stored in a cold area. The fan will run slower until the oven warms up to normal room temperature.
2. If you need assistance ... Call Whirlpool Consumer Assistance Center telephone number. Disi toii-free from anywhere in the U.S.A.: 1-500-2531301 and talk with one of our trained consultants. The consultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is necessary, recommend a qualified service company in your area. If you prefer, write to: Mr.
WHIRLPOOL” Microwave Oven Warranty 1 WHIRLPOOL WILL PAY FOR LENGTH OF WARRANTY FULL ONE-YEAR WARRANTY From Date of Purchase FSP@ replacement parts and repair labor to correct defects in materials or workmanship. Service must be provided by an authorized Whirlpool@ service company. LIMITED FOUR-YEAR WARRANTY FSP replacement magnetron tube on microwave ovens if defective in materials or workmanship. Second Through Fiih Year From Date of Purchase WHIRLPOOL WILL NOT PAY FOR A. Service calls to: 1.