Warranty Guide
8
W11172771A
®
/™ ©2017 Whirlpool. Used under license in Canada. All rights reserved. 11/17
03/17
IF YOU NEED SERVICE:
1. Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without service.
Please take a few minutes to review the Troubleshooting section of the Use and Care Guide or visit producthelp.whirlpool.com.
2. All warranty service is provided exclusively by our authorized Whirlpool Service Providers. IntheU.S.and Canada, direct all requests for warranty
service to:
Whirlpool Customer eXperience Center
In the U.S.A., call 1-800-253-1301. In Canada, call 1-800-807-6777.
If outside the 50 United States or Canada, contact your authorized Whirlpool dealer to determine whether another warranty applies.
WHIRLPOOL
®
MAJORAPPLIANCE
LIMITEDWARRANTY
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED TO
OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the Customer
eXperience Center:
■ Name, address, and telephone number
■ Model number and serial number
■ A clear, detailed description of the problem
■ Proof of purchase, including dealer or retailer name and address
ONE YEAR LIMITED WARRANTY
WHAT IS COVERED WHAT IS NOT COVERED
For one year from the date of purchase,
when this major appliance is installed,
operated, and maintained according to
instructions attached to or furnished with the
product, Whirlpool Corporation or Whirlpool
Canada LP (hereafter “Whirlpool”) will pay
for factory specied replacement parts and
repair labor to correct defects in materials or
workmanship that existed when this major
appliance was purchased or, at its sole
discretion, replace the product. In the event
of product replacement, your appliance will
be warranted for the remaining term of the
original unit’s warranty period.
YOUR SOLE AND EXCLUSIVE REMEDY
UNDER THIS LIMITED WARRANTY SHALL
BE PRODUCT REPAIR AS PROVIDED
HEREIN. Service must be provided by a
Whirlpool designated service company.
This limited warranty is valid only in the
United States or Canada and applies only
when the major appliance is used in the
country in which it was purchased. This
limited warranty is effective from the date of
original consumer purchase. Proof of original
purchase date is required to obtain service
under this limited warranty.
1. Commercial, non-residential, multiple-family use, or use inconsistent with published user, operator,
or installation instructions.
2. In-home instruction on how to use your product.
3. Service to correct improper product maintenance or installation, installation not in accordance with
electrical or plumbing codes, or correction of household electrical or plumbing (e.g., house wiring,
fuses, or water inlet hoses).
4. Consumable parts (e.g., light bulbs, batteries, air or water lters, preservation solutions, etc.).
5. Defects or damage caused by the use of non-genuine Whirlpool parts or accessories.
6. Conversion of products from natural gas or propane gas.
7. Damage from accident, misuse, abuse, re, oods, acts of God, or use with products not approved
by Whirlpool.
8. Repairs to parts or systems to correct product damage or defects caused by unauthorized service,
alteration, or modication of the appliance.
9. Cosmetic damage including scratches, dents, chips, and other damage to the appliance nishes, unless
such damage results from defects in materials and workmanship and is reported to Whirlpool within
30 days.
10. Discoloration, rust, or oxidation of surfaces resulting from caustic or corrosive environments including,
but not limited to, high salt concentrations, high moisture or humidity, or exposure to chemicals.
11. Food or medicine loss due to product failure.
12. Pickup or delivery. This product is intended for in-home repair.
13. Travel or transportation expenses for service in remote locations where an authorized Whirlpool servicer
is not available.
14. Removal or reinstallation of inaccessible appliances or built-in xtures (e.g., trim, decorative panels,
ooring, cabinetry, islands, countertops, drywall, etc.) that interfere with servicing, removal, or
replacement of the product.
15. Service or parts for appliances with original model/serial numbers removed, altered, or not easily
determined.
The cost of repair or replacement under these excluded circumstances shall be borne by the customer.
DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the
duration of implied warranties of merchantability or tness, so this limitation may not apply to you. This warranty gives you specic legal rights, and you also
may have other rights that vary from state to state or province to province.
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Whirlpool makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations contained
in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance,
you should ask Whirlpool or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES: EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. WHIRLPOOL SHALL
NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or
consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specic legal rights, and you also may have other
rights that vary from state to state or province to province.