Use and Care Guide

13
PROBLEM SOLUTION
DISHWASHER DOES NOT
RUN
NOTE: It is normal for the dishwasher to repeatedly pause several times during a cycle.
If the Start/Resume light is blinking, close the door and push START/RESUME.
Be sure the door is closed and latched.
Be sure you have disabled Sleep mode by pressing either Start/Resume or Cancel, or opening and
closing the door before selecting your cycle/option.
Check that there is not an interference with large casserole dishes and the wash system at the back
of the dishwasher. Check to see if any items are protruding through the bottom or back of the rack.
Also check to see if tall items are hitting the upper rack or spray arm. Adjust loading as necessary to
ensure door is closed and latched.
Be sure you have selected a cycle. See “Cycle and Option Descriptions” section.
Be sure there is power to the dishwasher. A circuit breaker or fuse may have tripped.
If lights other than Start/Resume blink and the unit will not run, you will need to call for service.
DETERGENT REMAINS
IN THE DISPENSER OR
TABLET IS ON BOTTOM OF
TUB
Check for dishware such as cookie sheets, cutting boards, or large containers, etc., that may be
blocking the detergent dispenser from opening properly.
Be sure your detergent is fresh and lump free.
Be sure the cycle has completed (the Clean light is on). If it has not completed, you will need to
resume the cycle by closing the door and pressing Start/Resume.
CYCLE RUNS TOO LONG NOTES:
Q To use less water and reduce energy consumption, you will encounter cycles that typically run for
up to 3 hours.
Q A water heater setting of 120°F (49°C) is best. The dishwasher will delay longer while heating
cooler water.
Q Some options will add time to the cycle. See “Cycle and Option Descriptions” section. The Heat
Dry option adds approximately 45 minutes.
Try the 1 Hour Wash cycle.
Run the hot water at a faucet close to the dishwasher before starting the cycle.
DISHWASHER NOT DRYING NOTE: Plastic and items with nonstick surfaces are difcult to dry because they have a porous
surfaces which tend to collect water droplets. Towel drying may be necessary.
Use of rinse aid along with the Heat Dry option is needed for proper drying.
Proper loading of items can affect drying. (See specic loading instructions within this guide.)
Glasses and cups with concave bottoms hold water. This water may spill onto other items when
unloading.
Q Unload the bottom rack rst.
Q Locate these items on the more slanted side of the rack for improved results.
WILL NOT FILL Be sure the water is turned on to the dishwasher.
Check that the overll protection oat is free from obstructions. See “Parts and Features” section.
Check for suds in the dishwasher. If foam or suds are detected, the dishwasher may not operate
properly or may not ll with water. See “Blinking Lights” in “Troubleshooting” section.
Troubleshooting
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call,
refer to the warranty page in this manual and scan the code with your mobile device, or visit www.whirlpool.com/product_help. In
Canada, visit www.whirlpool.ca.
In the U.S.A.:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
In Canada:
Whirlpool Brand Home Appliances
Customer eXperience Centre
200 – 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in the correspondence.