Troubleshooting guide

FOR SERVICE TECHNICIAN ONLY - DO NOT REMOVE OR DESTROY
PAGE 7
TROUBLESHOOTING GUIDE Some tests will require accessing components.
Problem Possible Cause/Test
NOTE: Possible Cause/Tests MUST be performed
in the sequence shown for each problem.
Won’t power up. (No response 1. Supply connections. See TEST #1, page 8.
when buttons are pressed.)
2. Check harness connections.
3. Console electronics and housing assembly.
See TEST #6, page 16.
Won’t start cycle when Start 1. If a tone is heard, check to be sure the door
button is pressed. is completely shut, and press Start.
2. See TEST #3, page 10.
3. See TEST #7, page 16.
Won’t shut off when expected. 1. Check Power/Cancel button.
2. Console electronics and housing assembly.
See TEST #6, page 16.
3. Moisture sensor. See TEST #5, page 15.
Control won’t accept selections. Console electronics and housing assembly.
See TEST #6, page 16.
Won’t heat. 1. Heater. See TEST #4, page 11.
2. Check harness connections.
3. See DIAGNOSTIC: Displaying Line Voltage,
page 3.
4. Check installation.
Heats in air cycle. Heater. See TEST #4, page 11.
Shuts off before clothes are dry. 1. Check the dryness setting for auto cycles.
2. Check for full lint screen.
3. See DIAGNOSTIC: Displaying Inlet Air Flow, page 3.
4. Check for clogged vent.
5. Moisture sensor. See TEST #5, page 15.
6. Dryness level adjust. See TEST #5a, page 16.
Pushing Power button causes 1. Check console electronics harness connections
dryer to beep, but no indicators to the machine control.
light.
2. Replace machine control electronics. See
Accessing & Removing the Electronic Assemblies,
page 17.
Water not dispensing. 1. Make sure a “Steam” cycle is selected.
2. See TEST #8, page 17.