Use and Care

16
Troubleshooting
If you experience Possible Causes Solution
Dryer Results (cont.)
Drying times are too
long and clothes are not
getting dry
The load is too large and heavy to dry
quickly.
Separate the load to tumble freely.
Fabric softener sheets are blocking
the grille.
The air outlet grille is just inside the door, behind the lint screen.
Check that it is not blocked by a fabric softener sheet.
Use only one fabric softener sheet, and use it only once.
The dryer is located in a room with
temperature below 45ºF (7ºC).
Proper operation of dryer cycles requires temperatures above
45ºF (7ºC).
The dryer is located in a closet. Closet doors must have ventilation openings at the top and
bottom of the door. The front of the dryer requires a minimum of
1" (25 mm) of airspace, and, for most installations, the rear of the
dryer requires 5" (127 mm). See the Installation Instructions.
Cycle time is too short The load may not be contacting the
sensor strips on Automatic Cycles.
Level the dryer. See the Installation Instructions. All four dryer
feet should be in rm contact with the oor.
Clothes are coming out of the Steam
Refresh cycle with damp or wet
spots.
Under certain environmental or installation conditions, you may
experience underdrying.
The automatic cycle is ending early. Change the dryness level setting on Automatic Cycles.
Increasing or decreasing the dryness level will change the
amount of drying time in a cycle. If loads are consistently ending
too early, see also “Changing the Automatic Cycle settings to
increase or decrease drying time.”
Lint on load Lint screen is clogged with lint. Clean lint screen before each load.
Stains on load Improper use of fabric softener. Add dryer fabric softener sheets at the beginning of the cycle.
Fabric softener sheets added to a partially dried load can stain
your garments. Do not use fabric softener sheets with steam
cycles.
Stains on drum Loose dyes in clothes. Drum stains are caused by dyes in clothing (usually blue jeans).
These will not transfer to other clothing.
Loads are wrinkled The load was not removed from dryer
at the end of the cycle.
Select Steam Refresh cycle to tumble the load with water and
heat. This cycle is best for smoothing out wrinkles and reducing
odors from dry loads consisting of wrinkle-free cotton, cotton-
polyester blends, common knits, and synthetics.
NOTE: Refer to garment care label instructions. Dry-clean-only
garments are not recommended.
The dryer was tightly packed. Dry smaller loads that can tumble freely. Results may also vary
depending on fabric type.
For steam cycles, the water is not
properly connected with the dryer.
Make sure water is connected to the dryer. Check that water
inlet hose is connected to both the faucet and dryer’s water inlet
valve. Check that the water supply is turned on.
Odors Recent painting, staining, or
varnishing in the area where your
dryer is located.
Ventilate the area. When the odors or fumes are gone from the
area, rewash and dry the clothing.
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help -
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.