Owners Manual

17
Try the solutions suggested here rst in order to avoid the cost of an unnecessary service call.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
Problem Possible Causes and/or Solutions
Nothing will operate
Power supply cord is unplugged: Plug into a grounded 3 prong outlet.
ENERGY SAVE is active and the display is blank: Press any keypad on the control to display the time of
day. See the “Electronic Oven Controls” section for more information.
Household fuse is blown or a circuit breaker is tripped: Replace the fuse or reset the circuit breaker. If
the problem continues, call an electrician.
Main or regulator gas shutoff valve is in the OFF position: See the Installation Instructions.
The range is improperly connected to the gas supply: Contact a trained repair specialist, or see
Installation Instructions.
Surface burners
will not operate
The control knob is not set correctly: Push in knob before turning to a setting.
Air in the gas lines: If this is the rst time the surface burners have been used, turn on any one of the
surface burner knobs to release air from the gas lines.
Clogged burner ports: See “Sealed Surface Burners” section.
Surface burner
flames are uneven,
yellow, and/or noisy
Clogged burner ports: See “Sealed Surface Burners” section.
Burner caps positioned improperly: See “Sealed Surface Burners” section.
Range converted improperly: If Propane gas is being used, contact a service technician or see the
“Warranty” for contact information.
Excessive heat
around cookware
on cooktop
Cookware and ame are not matched: The cookware should be centered above the burner with the
bottom sitting level on the grate. The ame should be adjusted so that it does not extend up the sides of
thepan.
Cooktop cooking
results not
what expected
Improper cookware: Ideal cookware should have a at bottom, straight sides, and a well-tting lid, and the
material should be of a medium-to-heavy thickness.
Control knob set to incorrect heat level: See “Cooktop” section.
Range is not level: Level the range. See the Installation Instructions.
Oven will not operate
Air in the gas lines: If this is the rst time the oven has been used, turn on any one of the surface burner
knobs to release air from the gas lines.
Control is locked: Press and hold START for 3 seconds to unlock.
The range is in Demo mode: Demo mode will deactivate all oven elements. See “Demo Mode” in the
“Electronic Oven Controls” section.
Electronic oven control set incorrectly: See “Electronic Oven Controls” section.
Oven burner flames
are yellow or noisy
Range converted improperly: If Propane gas is being used, contact a service technician or see the
“Warranty” for contact information.
Oven temperature
too high or too low
Oven temperature needs adjustment: See “Oven Temperature Control” in the “Electronic
OvenControls”section.
Convection fan
not working
The convection cycle is in the rst 5 minutes of operation: This is normal. The convection fan
willstartrunning approximately 5 minutes into the cycle.
Oven door is open: If the oven door is opened during convection cooking, the fan will turn off
immediately.It will come back on when the oven door is closed.
TROUBLESHOOTING