Service Manual

Table Of Contents
2-8
n
27” Stacked Laundry Center
DIAGNOSTICS & TROUBLESHOOTING
For Service Technician Use Only

 FAULT NUMBER ERROR NUMBER
Explanaon & Recommended Procedure
(Status LED names may vary between makes and models)
 
SENSE
FILL
WASH
RINSE
DRAIN
SPIN
DONE
SENSE
FILL
WASH
RINSE
DRAIN
SPIN
DONE
 F 4 2 1 E 1
Fault is displayed when the main control cannot determine speed of basket, or speed changes too quickly.
• See TEST #3: Drive System, page 3-8.
• Calibraon - run Calibraon Mode, page 2-4.
• Locked rotor - check that basket, impeller, and motor can rotate freely.
• Check harness connecons from main control to motor and shier.
• See TEST #3a: Drive System-Shier, page 3-8.
• Control not sensing the basket move in spin—run Tachometer Vericaon Mode, page 5.
• Bad motor capacitor, motor or capacitor connector disconnected, or broken wires to motor or capacitor.
• Belt is o or pulley is loose—check drive belt. Verify that belt is fully installed on both pulleys. Also, check that the pulleys are
fastened securely to the motor sha and agitator sha.
• See TEST #3b: Drive System–Motor, page 3-10.
• For more details, see document W10606242.
 F 4 2 1 E 4 1
Fault is displayed when the main control cannot determine posion of shier.
• See TEST #3: Drive System, page 3-8.
• Check harness connecons from main control to motor and shier.
• Observe shier operaon.
• See TEST #3a: Drive System–Shier, page 3-8.
 F 4 2 1 E 4 2
Indicates an open clockwise or counterclockwise circuit of the motor.
• See TEST #3: Drive System, page 3-8.
• See TEST #3b: Drive System–Motor, page 3-10.
 F 4 2 1 E 4 2 1
Fault is displayed when basket speed sensor detects that target RPM was not reached.
• See TEST #3: Drive System, page 3-8.
• Mechanical fricon on drive mechanism or basket (clothing between basket and tub).
• Weak motor or run capacitor, or no connecon to run capacitor.
• Load o balance. Clothing should be distributed evenly when loading.
• See TEST #3b: Drive System–Motor, page 3-10.
 F 8 E 1
Fault is displayed when the water level does not change for a period of me OR water is present but main control does not
detect the water level changing.
• Is water supply connected and turned on?
• Low water pressure; ll mes longer than six minutes. Are hose screens plugged?
• Check for proper drain hose installaon. Is water siphoning out of the drain hose?
• Drain hose must not be more than 4.5” (114 mm) into the drain pipe.
• Check pressure hose connecon from tub to pressure sensor. Is hose pinched, kinked, plugged, or leaking air?
• See TEST #2: Valves, page 3-7.
Connued on next page . . .