Service Manual

2-4
n
27” Stacked Laundry Center
DIAGNOSTICS & TROUBLESHOOTING
For Service Technician Use Only
(Page 2-10)
To access Automac Test Mode, perform steps 1 and 2 of
Acvang the Service Diagnosc Test Modes. Turn the cycle
selector knob unl the status LEDs correspond as follows:
n “Drain/Spin” LED On
3$*(
FOR SERVICE TECHNICIAN’S USE ONLY
DO NOT REMOVE OR DESTROY
AUTOMATIC TEST MODE (Page 8)
To access Automatic Test Mode, perform steps
1 and 2 of Activating the Service Diagnostic
Test Modes. Turn the cycle selector knob until
the status LEDs correspond as follows:
“Drain/Spin” LED On
NOTE: Status LED names may vary between
makes and models.
Press the START button to begin the automatic
test. See page 8 for order of automatic test.
Upon entering the automatic test mode, the
washer will perform an automatic test with
water cycles to check major washer functions.
Pressing the START button will manually
advance to the next step.
Press and hold the START button for 3 seconds
at any time to exit Automatic Test mode.
IMPORTANT: Lid must be closed with lid lock
enabled to perform test.
MANUAL TEST MODE (Page 9)
To access Manual Test Mode, perform steps
1 and 2 of Activating the Service Diagnostic
Test Modes. Turn the cycle selector knob
until the status LEDs correspond as follows:
“Drain/Spin” & “Done” LEDs On
Press the START button to enter Manual Test
Mode. See page 9 for manual test mode.
Upon entering the manual test mode,
the washer will have all outputs OFF.
The cycle selector knob is used to select
the output to be tested.
The Start button will activate/deactivate
the selected output.
When the selected output is activated, the
corresponding status LEDs flash ON & OFF.
Press and hold the START button for 3
seconds at any time to exit Manual test mode.
IMPORTANT: As a safety feature, the lid
must be closed with lid lock enabled to
activate either Agitate or Spin Test.
NOTE: Multiple outputs may be activated
simultaneously.
NOTE: Outputs left on will time-out after 5 minutes.
CALIBRATION MODE
NOTE: Calibration only applies to models
that do not have level selection.
IMPORTANT: Calibration must be performed
when any of the following components have
been replaced: Main Control, Basket, Drive
Assembly, Suspension, Motor, and Capacitor.
Not performing calibration will result in poor
wash performance.
Do NOT interrupt calibration, disturb washer,
or remove power; otherwise, calibration
must be repeated.
Lid must be down to perform test.
Basket must be empty to perform test
(no water or clothes).
Calibration cycle runs for approximately
2–4 minutes.* Cycle completes when lid
unlocks and washer enters standby mode.
*If Calibration Mode is run on a washer
with a porcelain basket, the time necessary
to complete the calibration may be longer.
NOTE: Before beginning calibration, check
the drive system to verify that the cam on the
splutch is moving freely and not binding.
To access Calibration Mode, perform steps
1 and 2 of Activating the Service Diagnostic
Test Modes. Turn the cycle selector knob
until the status LEDs correspond as follows:
“Rinse” LED On
NOTE: Status LED names may vary between
makes and models.
Press the START button to begin washer
calibration. All status LEDs will turn on.
UI TEST MODE
To access UI (User Interface) Test Mode, perform
steps 1 and 2 of Activating the Service Diagnostic
Test Modes. Turn the cycle selector knob until the
status LEDs correspond as follows:
“Rinse” & “Drain/Spin” LEDs On
NOTE: Status LED names may vary between
makes and models. Use LED # identifications.
Press the START button to begin the UI test.
Upon entering the UI test mode, all status
LEDs will be turned ON.
Pressing the Start button will turn on and
off all status LEDs, or toggle the state of
each status LED independently. (Example:
if 2 are on, and 3 are off, then 2 will be
turned off and 3 turned on.)
Sense Wash Rinse Drain Done
Fill Spin
Sense Wash Rinse Drain Done
Fill Spin
Sense Wash Rinse Drain Done
Fill Spin
(1)Sense (2)Wash (3)Rinse (4)Drain (5)Done
(1) Fill (4)Spin
NOTE: Status LED names may vary between makes and
models.
Press the START buon to begin the automac test. See page
2-10 for order of automac test.
n Upon entering the automac test mode, the washer will
perform an automac test with water cycles to check major
washer funcons.
n Pressing the START buon will manually advance to the
next step.
n Press and hold the START buon for 3 seconds at any me
to exit Automac Test mode.
IMPORTANT: Lid must be closed with lid lock enabled to
perform test.
(Page 2-11)
To access Manual Test Mode, perform steps 1 and 2 of
Acvang the Service Diagnosc Test Modes. Turn the cycle
selector knob unl the status LEDs correspond as follows:
n “Drain/Spin” & “Done” LEDs On
3$*(
FOR SERVICE TECHNICIAN’S USE ONLY
DO NOT REMOVE OR DESTROY
AUTOMATIC TEST MODE (Page 8)
To access Automatic Test Mode, perform steps
1 and 2 of Activating the Service Diagnostic
Test Modes. Turn the cycle selector knob until
the status LEDs correspond as follows:
“Drain/Spin” LED On
NOTE: Status LED names may vary between
makes and models.
Press the START button to begin the automatic
test. See page 8 for order of automatic test.
Upon entering the automatic test mode, the
washer will perform an automatic test with
water cycles to check major washer functions.
Pressing the START button will manually
advance to the next step.
Press and hold the START button for 3 seconds
at any time to exit Automatic Test mode.
IMPORTANT: Lid must be closed with lid lock
enabled to perform test.
MANUAL TEST MODE (Page 9)
To access Manual Test Mode, perform steps
1 and 2 of Activating the Service Diagnostic
Test Modes. Turn the cycle selector knob
until the status LEDs correspond as follows:
“Drain/Spin” & “Done” LEDs On
Press the START button to enter Manual Test
Mode. See page 9 for manual test mode.
Upon entering the manual test mode,
the washer will have all outputs OFF.
The cycle selector knob is used to select
the output to be tested.

The Start button will activate/deactivate
the selected output.
When the selected output is activated, the
corresponding status LEDs flash ON & OFF.
Press and hold the START button for 3
seconds at any time to exit Manual test mode.
IMPORTANT: As a safety feature, the lid
must be closed with lid lock enabled to
activate either Agitate or Spin Test.
NOTE: Multiple outputs may be activated
simultaneously.
NOTE: Outputs left on will time-out after 5 minutes.
CALIBRATION MODE
NOTE: Calibration only applies to models
that do not have level selection.
IMPORTANT: Calibration must be performed
when any of the following components have
been replaced: Main Control, Basket, Drive
Assembly, Suspension, Motor, and Capacitor.
Not performing calibration will result in poor
wash performance.
Do NOT interrupt calibration, disturb washer,
or remove power; otherwise, calibration
must be repeated.
Lid must be down to perform test.
Basket must be empty to perform test
(no water or clothes).
Calibration cycle runs for approximately
2–4 minutes.* Cycle completes when lid
unlocks and washer enters standby mode.
*If Calibration Mode is run on a washer
with a porcelain basket, the time necessary
to complete the calibration may be longer.
NOTE: Before beginning calibration, check
the drive system to verify that the cam on the
splutch is moving freely and not binding.
To access Calibration Mode, perform steps
1 and 2 of Activating the Service Diagnostic
Test Modes. Turn the cycle selector knob
until the status LEDs correspond as follows:
“Rinse” LED On
NOTE: Status LED names may vary between
makes and models.
Press the START button to begin washer
calibration. All status LEDs will turn on.
UI TEST MODE
To access UI (User Interface) Test Mode, perform
steps 1 and 2 of Activating the Service Diagnostic
Test Modes. Turn the cycle selector knob until the
status LEDs correspond as follows:
“Rinse” & “Drain/Spin” LEDs On
NOTE: Status LED names may vary between
makes and models. Use LED # identifications.
Press the START button to begin the UI test.
Upon entering the UI test mode, all status
LEDs will be turned ON.
Pressing the Start button will turn on and
off all status LEDs, or toggle the state of
each status LED independently. (Example:
if 2 are on, and 3 are off, then 2 will be
turned off and 3 turned on.)
Sense Wash Rinse Drain Done
Fill Spin
Sense Wash Rinse Drain Done
Fill Spin
Sense Wash Rinse Drain Done
Fill Spin
(1)Sense (2)Wash (3)Rinse (4)Drain (5)Done
(1) Fill (4)Spin
n Press the START buon to enter Manual Test Mode. See
page 2-11 for manual test mode.
n Upon entering the manual test mode, the washer will have
all outputs OFF.
n The cycle selector knob is used to select the output to be
tested.
n The Start buon will acvate/deacvate the selected
output.
n When the selected output is acvated, the corresponding
status LEDs ash ON & OFF.
n Press and hold the START buon for 3 seconds at any me
to exit Manual test mode.
IMPORTANT: As a safety feature, the lid must be closed with
lid lock enabled to acvate either Agitate or Spin Test.
NOTE: Mulple outputs may be acvated simultaneously.
NOTE: Outputs le on will me-out aer 5 minutes.

NOTE: Calibraon only applies to models that do not have
level selecon.
IMPORTANT: Calibraon must be performed when any of
the following components have been replaced: Main Control,
Basket, Drive Assembly, Suspension, Motor, and Capacitor. Not
performing calibraon will result in poor wash performance.
n Do NOT interrupt calibraon, disturb washer, or remove
power; otherwise, calibraon must be repeated.
n Lid must be down to perform test.
n Basket must be empty to perform test (no water or
clothes).
n Calibraon cycle runs for approximately 2–4 minutes.*
Cycle completes when lid unlocks and washer enters
standby mode.
*If Calibraon Mode is run on a washer with a porcelain
basket, the me necessary to complete the calibraon may
be longer.
NOTE: Before beginning calibraon, check the drive system
to verify that the cam on the splutch is moving freely and not
binding.
To access Calibraon Mode, perform steps 1 and 2 of
Acvang the Service Diagnosc Test Modes. Turn the cycle
selector knob unl the status LEDs correspond as follows:
n “Rinse” LED On
3$*(
FOR SERVICE TECHNICIAN’S USE ONLY
DO NOT REMOVE OR DESTROY
AUTOMATIC TEST MODE (Page 8)
To access Automatic Test Mode, perform steps
1 and 2 of Activating the Service Diagnostic
Test Modes. Turn the cycle selector knob until
the status LEDs correspond as follows:
“Drain/Spin” LED On
NOTE: Status LED names may vary between
makes and models.
Press the START button to begin the automatic
test. See page 8 for order of automatic test.
Upon entering the automatic test mode, the
washer will perform an automatic test with
water cycles to check major washer functions.
Pressing the START button will manually
advance to the next step.
Press and hold the START button for 3 seconds
at any time to exit Automatic Test mode.
IMPORTANT: Lid must be closed with lid lock
enabled to perform test.
MANUAL TEST MODE (Page 9)
To access Manual Test Mode, perform steps
1 and 2 of Activating the Service Diagnostic
Test Modes. Turn the cycle selector knob
until the status LEDs correspond as follows:
“Drain/Spin” & “Done” LEDs On
Press the START button to enter Manual Test
Mode. See page 9 for manual test mode.
Upon entering the manual test mode,
the washer will have all outputs OFF.
The cycle selector knob is used to select
the output to be tested.
The Start button will activate/deactivate
the selected output.
When the selected output is activated, the
corresponding status LEDs flash ON & OFF.
Press and hold the START button for 3
seconds at any time to exit Manual test mode.
IMPORTANT: As a safety feature, the lid
must be closed with lid lock enabled to
activate either Agitate or Spin Test.
NOTE: Multiple outputs may be activated
simultaneously.
NOTE: Outputs left on will time-out after 5 minutes.
CALIBRATION MODE
NOTE: Calibration only applies to models
that do not have level selection.
IMPORTANT: Calibration must be performed
when any of the following components have
been replaced: Main Control, Basket, Drive
Assembly, Suspension, Motor, and Capacitor.
Not performing calibration will result in poor
wash performance.
Do NOT interrupt calibration, disturb washer,
or remove power; otherwise, calibration
must be repeated.
Lid must be down to perform test.
Basket must be empty to perform test
(no water or clothes).
Calibration cycle runs for approximately
2–4 minutes.* Cycle completes when lid
unlocks and washer enters standby mode.
*If Calibration Mode is run on a washer
with a porcelain basket, the time necessary
to complete the calibration may be longer.
NOTE: Before beginning calibration, check
the drive system to verify that the cam on the
splutch is moving freely and not binding.
To access Calibration Mode, perform steps
1 and 2 of Activating the Service Diagnostic
Test Modes. Turn the cycle selector knob
until the status LEDs correspond as follows:
“Rinse” LED On
NOTE: Status LED names may vary between
makes and models.
Press the START button to begin washer
calibration. All status LEDs will turn on.
UI TEST MODE
To access UI (User Interface) Test Mode, perform
steps 1 and 2 of Activating the Service Diagnostic
Test Modes. Turn the cycle selector knob until the
status LEDs correspond as follows:
“Rinse” & “Drain/Spin” LEDs On
NOTE: Status LED names may vary between
makes and models. Use LED # identifications.
Press the START button to begin the UI test.
Upon entering the UI test mode, all status
LEDs will be turned ON.
Pressing the Start button will turn on and
off all status LEDs, or toggle the state of
each status LED independently. (Example:
if 2 are on, and 3 are off, then 2 will be
turned off and 3 turned on.)
Sense Wash Rinse Drain Done
Fill Spin
Sense Wash Rinse Drain Done
Fill Spin
Sense Wash Rinse Drain Done
Fill Spin
(1)Sense (2)Wash (3)Rinse (4)Drain (5)Done
(1) Fill (4)Spin
NOTE: Status LED names may vary between makes and
models.
Press the START buon to begin washer calibraon. All status
LEDs will turn on.

To access UI (User Interface) Test Mode, perform steps 1 and 2
of Acvang the Service Diagnosc Test Modes. Turn the cycle
selector knob unl the status LEDs correspond as follows:
n “Rinse” & “Drain/Spin” LEDs On
3$*(
FOR SERVICE TECHNICIAN’S USE ONLY
DO NOT REMOVE OR DESTROY
AUTOMATIC TEST MODE (Page 8)
To access Automatic Test Mode, perform steps
1 and 2 of Activating the Service Diagnostic
Test Modes. Turn the cycle selector knob until
the status LEDs correspond as follows:
“Drain/Spin” LED On
NOTE: Status LED names may vary between
makes and models.
Press the START button to begin the automatic
test. See page 8 for order of automatic test.
Upon entering the automatic test mode, the
washer will perform an automatic test with
water cycles to check major washer functions.
Pressing the START button will manually
advance to the next step.
Press and hold the START button for 3 seconds
at any time to exit Automatic Test mode.
IMPORTANT: Lid must be closed with lid lock
enabled to perform test.
MANUAL TEST MODE (Page 9)
To access Manual Test Mode, perform steps
1 and 2 of Activating the Service Diagnostic
Test Modes. Turn the cycle selector knob
until the status LEDs correspond as follows:
“Drain/Spin” & “Done” LEDs On
Press the START button to enter Manual Test
Mode. See page 9 for manual test mode.
Upon entering the manual test mode,
the washer will have all outputs OFF.
The cycle selector knob is used to select
the output to be tested.

The Start button will activate/deactivate
the selected output.
When the selected output is activated, the
corresponding status LEDs flash ON & OFF.
Press and hold the START button for 3
seconds at any time to exit Manual test mode.
IMPORTANT: As a safety feature, the lid
must be closed with lid lock enabled to
activate either Agitate or Spin Test.
NOTE: Multiple outputs may be activated
simultaneously.
NOTE: Outputs left on will time-out after 5 minutes.
CALIBRATION MODE
NOTE: Calibration only applies to models
that do not have level selection.
IMPORTANT: Calibration must be performed
when any of the following components have
been replaced: Main Control, Basket, Drive
Assembly, Suspension, Motor, and Capacitor.
Not performing calibration will result in poor
wash performance.
Do NOT interrupt calibration, disturb washer,
or remove power; otherwise, calibration
must be repeated.
Lid must be down to perform test.
Basket must be empty to perform test
(no water or clothes).
Calibration cycle runs for approximately
2–4 minutes.* Cycle completes when lid
unlocks and washer enters standby mode.
*If Calibration Mode is run on a washer
with a porcelain basket, the time necessary
to complete the calibration may be longer.
NOTE: Before beginning calibration, check
the drive system to verify that the cam on the
splutch is moving freely and not binding.
To access Calibration Mode, perform steps
1 and 2 of Activating the Service Diagnostic
Test Modes. Turn the cycle selector knob
until the status LEDs correspond as follows:
“Rinse” LED On
NOTE: Status LED names may vary between
makes and models.
Press the START button to begin washer
calibration. All status LEDs will turn on.
UI TEST MODE
To access UI (User Interface) Test Mode, perform
steps 1 and 2 of Activating the Service Diagnostic
Test Modes. Turn the cycle selector knob until the
status LEDs correspond as follows:
“Rinse” & “Drain/Spin” LEDs On
NOTE: Status LED names may vary between
makes and models. Use LED # identifications.
Press the START button to begin the UI test.
Upon entering the UI test mode, all status
LEDs will be turned ON.
Pressing the Start button will turn on and
off all status LEDs, or toggle the state of
each status LED independently. (Example:
if 2 are on, and 3 are off, then 2 will be
turned off and 3 turned on.)
Sense Wash Rinse Drain Done
Fill Spin
Sense Wash Rinse Drain Done
Fill Spin
Sense Wash Rinse Drain Done
Fill Spin
(1)Sense (2)Wash (3)Rinse (4)Drain (5)Done
(1) Fill (4)Spin
NOTE: Status LED names may vary between makes and
models. Use LED # idencaons.
Press the START buon to begin the UI test.
n Upon entering the UI test mode, all status LEDs will be
turned ON.
n Pressing the Start buon will turn on and o all status
LEDs, or toggle the state of each status LED independently.
(Example: if 2 are on, and 3 are o, then 2 will be turned o
and 3 turned on.)