L-96 SERVICE MANUAL WHIRLPOOL 2.
FORWARD This Whirlpool Service Manual, (Part No. W11243198), provides the In-Home Service Professional with service information for the “WHIRLPOOL 2.8 CU FT SMART ALL-IN-ONE WASHER & DRYER.” The Wiring Diagram used in this Service Manual is typical and should be used for training purposes only. Always use the Wiring Diagram supplied with the product tech sheet when servicing the washer.
TABLE OF CONTENTS WHIRLPOOL SMART ALL-IN-ONE WASHER & DRYER SECTION 1 — GENERAL INFORMATION WASHER/DRYER SAFETY.....................................................................................................................1-2 INTRODUCTION...................................................................................................................................1-3 CONTROL PANEL AND FEATURES........................................................................................................
TABLE OF CONTENTS (CONT.) WHIRLPOOL SMART ALL-IN-ONE WASHER & DRYER SECTION 4 — COMPONENT ACCESS REMOVING THE DOOR ASSEMBLY......................................................................................................4-2 REMOVING THE TOP PANEL................................................................................................................4-3 REPLACING THE HUMAN-MACHINE INTERFACE................................................................................
GENERAL INFORMATION Section 1: General Information This section provides general safety, parts, and information for the “Whirlpool Smart All-In-One Washer & Dryer.
GENERAL INFORMATION Washer & Dryer Safety Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.
GENERAL INFORMATION General Information INTRODUCTION Reinvent your laundry routine with a washer and dryer in one machine. Innovative features on the Smart All-In-One Washer & Dryer help you do laundry in fewer steps. Compact 24” width and ventless, flexible enough to virtually install anywhere. Never switch clothes to a dryer again, plus skip steps with innovative features like Load & Go™ dispenser and Automatic Lint removal.
GENERAL INFORMATION OPERATING INSTRUCTIONS Control Panel and Features Control Panel and Features 5 2 4:28 3:15 What to Wash REGULAR Temperature WARM 1 1 Spin Speed EXTRA FAST 3 POWER BUTTON Touch to power up the washer/dryer. 2 HOME BUTTON Touch this button and the LCD screen will show the home screen, where you can select your cycle, settings, and options. 3 FAVORITES BUTTON 4 LCD SCREEN 5 REMOTE ENABLE BUTTON Use this screen to select cycle, settings, options, etc.
GENERAL INFORMATION 11. Use Tools change 12. the Touch START/PAUSE Choosing the button RighttoDetergent Using Load & Go™ button Load & Gocycle Bulk Dispenser Control Panel Tools other settings, if desired to begin Bulk Dispenser Use only High Efficiency detergents. The -package will be marked “HE” or “High Efficiency.” Low-water washing creates excessive sudsing with a non-HE detergent. Using non-HE detergent will likely result in longer cycle times and reduced rinsing performance.
GENERAL INFORMATION Theory of Operation Dry Cycle - Theory of Operation The illustration below gives a brief description of the components involved specifically on a Dry Cycle. Knowledge on the system’s physical parts is needed in order to properly diagnose and troubleshoot the “all-in-one” washer/dryer. 1. Blower - Generates process air flow through the heater channel, tub, and condenser duct. 5. Drain Pump - Pumps out condensed humidity and cooling valve water that accumulates in the sump. 2.
GENERAL INFORMATION Product Specifications UTILITIES Line Voltage : Frequency : Amps : Water Supply : 240 VAC 60 Hz 30A 20-100 psi (137.9–689.6 kPa) DETAILS Capacity : Size : Motor Drive Type : Motor Horsepower : Interior Light : Drum Material : Control : WFC8090GX = 2.
GENERAL INFORMATION Wiring Diagram & Model/Serial Number Location Wiring Diagram Location (Access under top panel on top of dispenser assembly) Model & Serial Number Label Location Mo d Ser el # W ial # FW CF6 5090 251 GW 000 0 0 Figure - Wiring Diagram, Model/Serial Number Location 1-8 n Whirlpool Smart All-In-One Washer & Dryer
GENERAL INFORMATION Model & Serial Number Nomenclature MODEL NUMBER W F C 8090 25 10000 G X 0 INTERNATIONAL SALES OR MARKETING CHANNEL BRAND W = Whirlpool ACCESS F = Front Load PRODUCT C = Combo Washer/Dryer FEATURE SET 8090 = 2.
GENERAL INFORMATION All-In-One Washer/Dryer Maintenance Washer/Dryer Care Recommendations to Help Keep Your Washer/ Dryer Clean and Performing at Its Best 1. Always use High Efficiency (HE) detergents and follow the HE detergent manufacturer’s instructions regarding the amount of HE detergent to use. Never use more than the recommended amount because that may increase the rate at which detergent and soil residue accumulate inside your washer, which in turn may result in undesirable odor. 2.
GENERAL INFORMATION All-In-One Washer/Dryer Maintenance (continued) Clean Washer Cycle Reminder Water Inlet Hose The Clean Washer with affresh® message will flash at the end of a wash cycle when the washer has run 30 wash cycles. This is a reminder to run the Clean Washer with affresh® cycle. If the Clean Washer with affresh® cycle is not run, the message will stop flashing at the end of a wash cycle after running three more regular wash cycles.
GENERAL INFORMATION Cleaning the Drain Pump CLEANING THE DRAIN PUMP FILTER/ DRAINING RESIDUAL WATER (cont.) Filter/Draining Residual Water Cleaning the Drain Pump Filter/ Draining Residual Water WARNING 3. Lay CLEANING a cotton cloth beneath the drain pump filterFILTER/ to absorb THE DRAIN PUMP any water still in it. Then remove the drain pump(cont.) filter by DRAINING RESIDUAL WATER turning it counterclockwise. 3. Lay a cotton cloth beneath the drain pump filter to absorb any water still in it.
Components accessible th • Wash Heater/Temp Sen • Drive Motor FOR TECHNICIAN’S USE ONLY 1. Open theSERVICE drain filter access door washer/dryer. Withpump a Phillips head screwdriver, GENERAL INFORMATION Components accessibleSen th • Wash Heater/Temp at the bottom right corner at the front of the loosen and remove the Phillips head screw How to Manually Open a Locked Door of washer/dryer: washer/dryer.
GENERAL INFORMATION Notes 1-14 n Whirlpool Smart All-In-One Washer & Dryer
DIAGNOSTICS & TROUBLESHOOTING Section 2: Diagnostics & Troubleshooting This section provides diagnostic, fault codes, and troubleshooting information for the “Whirlpool Smart All-InOne Washer & Dryer.
3$*( 2-2 n Whirlpool Smart All-In-One Washer & Dryer DO NOT REMOVE OR DESTROY Figure 1 - Human Machine Interface (HMI) Figure 1 - User Interface 1. Press and hold the POWER button until the display turns on. After approximately 1 minute, the display will show the Home screen, as indicated above. Home button Temperature WARM 4:28 3:15 Home screen Tools button 2. Press the HOME button, the FAVORITES button, and the TOOLS button three times within 8 seconds ( / / / / / / / / ).
DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only ABBREVIATIONS ACU: Appliance Control Unit HMI: Human-Machine Interface DIAGNOSTIC GUIDE Before servicing, check the following: Make sure there is power at the wall outlet. Has a household fuse blown, or circuit breaker or GFCI tripped? Was a regular fuse used? Inform customer that a time-delay fuse is required.
DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only WARNING DANGER Electrical Shock Hazard Only authorized technicians should perform diagnostic voltage measurements. After performing voltage measurements, disconnect power before servicing. Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. Failure to follow these instructions can result in death or electrical shock.
< DIAGNOSTICS HOME Error Diagnostic DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only Clear Error History SERVICE DIAGNOSTIC MODE TESTS (Continued) Scroll down and select “Door Unlock” and verify the door is “Locked” (see NOTE below). NOTE: The “state” of the door lock reverses when you select “On” Clear and “Off”.
confirm wattage measurement Softener Pump Turn “Softener Pump” On – DIAGNOSTICS & TROUBLESHOOTING confirm wattage measurement Turn “Softener Pump” Off –Service Technician For Use Only Spray Valve confirm wattage measurement SERVICE DIAGNOSTIC MODE TESTS (Continued) Skip “Spray Valve” • Turn “Cold Water Valve” On – confirm voltage measurement • Turn “Cold Water Valve” Off • Turn “Condensation Valve” On – confirm voltage measurement • Turn “Condensation Valve” Off Turn “Strong Off” On Turn “Detergent Pump” O
DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only WARNING FAULT/ERROR CODES Fault/Error Code Display Method Fault codes are displayed by showing F#E#. The F# indicates the suspect System/Category. The E# indicates the suspect Component system. The fault codes below may be indicated under various conditions and can be accessed through Service Diagnostics. Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating.
DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only FAULT/ERROR CODES (continued) Fault Error Description Code F3E3 Dry thermistor NTC open or shorted See TEST #12b: Dry Thermistor Sensor, pg. 3-20. F4E1 Wash heater relay error See TEST #8: Wash Heating Element, pg. 3-12. F4E2 Dry heater relay error See TEST #12a: Dry Heating Element, pg. 3-19. F4E3 Dry fan motor error See TEST #13: Dry Fan Motor, pg. 3-21. F5E1 Door switch error See TEST #4: Door Lock System, pg. 3-8.
DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only TROUBLESHOOTING GUIDE NOTE: Always check for error/fault codes first (page 2-6) Some tests will require accessing components. See Section 4, “Component Access” for component locations. For detailed testing procedures, refer to Section 3, “Component Testing.
DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only TROUBLESHOOTING GUIDE (continued) Problem Won’t Fill Possible Cause No water supplied to washer or low water pressure. Checks & Tests 1. Check water connections to washer. 2. Verify that water supply is turned on. Plugged filter/screen. Check for plugged filter or screen in the inlet valve or hose. Drain hose installation. Check for proper drain hose installation. Is water siphoning out of the drain hose? Inlet valve problem.
DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only TROUBLESHOOTING GUIDE (continued) Problem Leaking (continued) Vibration or Noise Poor Wash Performance Please reference Use & Care Guide Dry Cycle Will Not Shut Off When Expected Possible Cause Checks & Tests Dispensers leaking. Check the dispensers for leakage from the front and from the plastic box itself. Ventilation tube leaking. Make sure that the ventilation tube is installed properly. Heater leaking.
DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only TROUBLESHOOTING GUIDE (continued) Problem Dryer Cycle Will Not Heat Shuts Off Before Clothes Are Dry in Auto Dry Setting Possible Cause Checks & Tests Check installation. Verify proper washer/dryer installation. Check for L1 and L2. See TEST #11: Supply Connections, pg. 3-17. Heater system malfunction. See TEST #12a: Dry Heating Element, pg. 3-19. Thermistor problem. See TEST #12b: Dry Temperature Sensor, pg. 3-20. ACU problem.
COMPONENT TESTING Section 3: Component Testing This section provides a wiring diagram, control board specifications, testing procedures and strip circuits for the “Whirlpool Smart All-In-One Washer & Dryer.
COMPONENT TESTING For Service Technician Use Only DANGER Electrical Shock Hazard Only authorized technicians should perform diagnostic voltage measurements. After performing voltage measurements, disconnect power before servicing. Failure to follow these instructions can result in death or electrical shock. WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock.
COMPONENT TESTING For Service Technician Use Only WIRING DIAGRAM TO DRUM LIGHT J17 J17 DETERGENT REED SWITCH SOFTENER REED SWITCH N L L2 L1 CONTAINER POSITION REED SWITCH L N FOR NAR ONLY POUR LE NAR SEULEMENT FOR CANADA ONLY POUR LE CANADA SEULEMENT Whirlpool Smart All-In-One Washer & Dryer n 3-3
COMPONENT TESTING For Service Technician Use Only DANGER Electrical Shock Hazard Only authorized technicians should perform diagnostic voltage measurements. After performing voltage measurements, disconnect power before servicing. Failure to follow these instructions can result in death or electrical shock.
COMPONENT TESTING For Service Technician Use Only ACU CONNECTORS - FIGURE 2 *NOTE: Do not cross-connect J16 (HMI) and J17 (MCU). J14 - Dry/Wash NTC’s J20 - Water Sensor J16 - HMI Comm* J17 - MCU Comm* J22 - Recirc.
¾ If there is not 5V, disconnect J16 and replace the HMI and housing assembly. check for 15V between pin ? and pin ?. ¾ If supply voltages are not present, If there is not 15V, replace the ACU. replace the ACU. COMPONENT TESTING or disconnect power. 11. Unplug washer/dryer 6. Reassemble all parts and panels. 12. Reassemble all partsFor and panels. Service Technician Use Only 7. Plug in washer/dryer or reconnect power. 13.
COMPONENT TESTING For Service Technician Use Only 7. Check the motor windings. Disconnect the motor harness J4A from the MCU (see Figure 2). With an ohmmeter, verify the resistance values as shown in following table: WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. TEST #3: Motor Circuit This test checks the motor, ACU, and wiring. 1.
COMPONENT TESTING For Service Technician Use Only 5. Disconnect the J2 connector from the ACU. NOTE: To measure the door lock switch in the “locked” position, plug in washer/dryer or reconnect power. Press the POWER button, select any cycle, and then press START. Actuation of the door lock solenoid should be heard.
COMPONENT TESTING For Service Technician Use Only 3. Check valve coil resistance at the valve, or across the following connector pinouts: DANGER Electrical Shock Hazard Only authorized technicians should perform diagnostic voltage measurements. After performing voltage measurements, disconnect power before servicing. Failure to follow these instructions can result in death or electrical shock. TEST #5: Inlet Valve This test checks the electrical connections to the valve and the valve itself.
COMPONENT TESTING For Service Technician Use Only DANGER Electrical Shock Hazard Only authorized technicians should perform diagnostic voltage measurements. After performing voltage measurements, disconnect power before servicing. Failure to follow these instructions can result in death or electrical shock. TEST #6: Pressure Switch This test checks the pressure switch, ACU, and wiring. NOTE: Usually, if the pressure switch malfunctions, the washer will generate a water level sensor error (F3E1). 1.
COMPONENT TESTING For Service Technician Use Only WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. TEST #7: Drain/Recirculation Pump Perform the following checks if washer/dryer does not drain. 1. Check for obstructions in the usual areas. Clean and then perform step 2. 2. Check the pump and electrical connections by performing the Service Diagnostic Mode Tests on page 2-3.
¾ If the resistance is 7-30 Ω, the heating continuity check, replace the power co drain pump assembly. accessible through theelement slots in the is plastic good; replace the lower main 8. With a voltmeter set to AC, check for li beneath each ACU connector. ¾ If the reading is correct, go to step 12. voltage at the output of the RFI filter. See Fig harness. TEST #1: ACU Power Check ¾ If line voltage is present, go to step 9.
¾ If connector is not inserted properly, ¾ Perform the Service Test Cycle reconnect J15 and repeat step 2. on page 5 to verify repair. 6. Remove connector J15 from the ACU. COMPONENT TESTING With an ohmmeter, measure the resistance Water Temperature Controls across pins 5 and 6. ✓ Heating – Test #8 For Service Technician UseElement Only 7. Resistance should be 20–30 Ω ✓ Temperature Sensor – Test #9 when the pump is at room temperature. THERMISTOR SENSOR RESISTANCE Temperature Approx.
COMPONENT TESTING For Service Technician Use Only ¾¾ If visual check passes, go to step 6. ¾¾ If connector is not inserted properly, reconnect J11 and verify that the container is detected. 6. Disconnect J11 from ACU. Using an ohmmeter, connect leads across pins 1 and 2 of J11. With the bulk container removed, the reed switch should read open. WARNING Electrical Shock Hazard Disconnect power before servicing. Cartridge Magnet Replace all parts and panels before operating.
COMPONENT TESTING For Service Technician Use Only Detergent/Softener Level not Detected ¾¾ If floats are damaged, replace the entire bulk dispenser container. Container is not serviceable. ¾¾ If floats are working, but detergent/softener level is not detected, go to step 4. 4. Unplug washer/dryer or disconnect power. 5. Gently lay washer/dryer on its right side to access the ACU. Remove AC shield and ACU cover. 6. Visually check that the J12 connector is inserted all the way into the ACU.
COMPONENT TESTING For Service Technician Use Only DANGER Electrical Shock Hazard Only authorized technicians should perform diagnostic voltage measurements. After performing voltage measurements, disconnect power before servicing. Failure to follow these instructions can result in death or electrical shock. TEST #10b: Dispenser Metering Pumps Perform the following checks if the washer will not dispense detergent or fabric softener. 1. Check water supply to washer.
COMPONENT TESTING FOR SERVICE TECHNIC For Service Technician Use Only TECHNICIAN’S USE ONLY WARNING ment). d the ACU. ower. er ner. water er. ogged power. r l e. ot ¾ If valves are actuating, but nothing is being dispensed, remove the bulk dispenser assembly and check if hoses are kinked Electrical Shock Hazard or clogged. Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock.
COMPONENT TESTING For Service Technician Use Only WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. TEST #11: Supply Connections—CAN This test assumes that proper voltage is present at the outlet, and a visual inspection indicates that the power cord is securely fastened to the terminal block. Canadian Installations: 1. Unplug washer/dryer or disconnect power. 2.
COMPONENT TESTING For Service Technician Use Only WARNING Dry Heating Element Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. Figure 1 - Dry Heating Element 8. Check thermal cutoffs. ¾¾ Check continuity of the thermal cutoff on the L1 side of the harness. ¾¾ Check continuity of the thermal cutoff on the L2 side of the harness. ¾¾ Each thermal cutoff has a “reset” button.
COMPONENT TESTING For Service Technician Use Only WARNING THERMISTOR SENSOR RESISTANCE Approx. Temperature Approx. Resistance 77 25 20.0 86 30 16.1 104 40 10.6 122 50 7.1 Electrical Shock Hazard Disconnect power before servicing. 140 60 4.9 158 70 3.4 Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. 176 80 2.4 194 90 1.8 212 100 1.3 248 120 0.7 302 150 0.
COMPONENT TESTING For Service Technician Use Only WARNING Fan Motor Connector Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. Dry Fan Motor TEST #13: Dry Fan Motor Figure 1 - Dry Fan Motor This test checks the dry fan motor and wiring. 1. Check the motor and electrical connections by performing the Service Diagnostic Mode Tests on page 2-3.
COMPONENT TESTING Notes 3-22 n Whirlpool Smart All-In-One Washer & Dryer
COMPONENT ACCESS Section 4: Component Access This section provides service parts, assemblies, and component locations for the “Whirlpool Smart All-In-One Washer & Dryer.
COMPONENT ACCESS Removing the Door Assembly WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. Remove HMI Connector Bag Figure 2 To Remove the Door Assembly 1. Unplug washer or disconnect power. 2. Open door and remove the two (2) hinge screw covers illustrated in Figure 1. Figure 3 - Connector Bag 5. Remove tape and bag, and disconnect HMI connector (see Figure 4).
COMPONENT ACCESS Removing the Top Panel WARNING 5. Next, remove the six screw covers surrounding the dispenser bezel and then remove the (6) Phillips screws (see Figure 3). Remove dispenser bezel. Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. Dispenser Bezel To Remove the Top Panel 1. Unplug washer or disconnect power. 2. Turn off water supply to washer. 3.
COMPONENT ACCESS Replacing the Human-Machine Interface (HMI) WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. 1. Unplug washer/dryer or disconnect power. 2. Perform the procedures on page 4-2 “Removing the Door Assembly” prior to performing the following steps. 3. Locate a suitable work surface and lay a soft towel down to protect the door. Place door, front side down, on towel. 4.
COMPONENT ACCESS Replacing the Human-Machine Interface (continued) 6. Remove the inner door glass and catch. Set aside for reinstallation to the new Outer Door/HMI Assembly (see Figure 4). Door Glass 9. Reverse procedure to reassembly all parts onto the new Outer Door/HMI Assembly (see Figure 7). FOR SERVICE TECHNICIAN’S USE ONLY 10. Check HMI input voltage: Verify that there is 5V between pin 1 and 4 at J16. ¾ If there is 5V, go to step 11.
COMPONENT ACCESS Removing the Front Panel & Bulkhead 7. Using a Phillips screwdriver, remove the eleven (11) remaining screws indicated in Figure 1. WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. To Remove the Front Panel 1. Unplug washer/dryer or disconnect power. 2. Turn off water supply to washer/dryer. 3.
COMPONENT ACCESS Removing the Rear Access Panel WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. To Remove the Rear Access Panel 1. Unplug washer or disconnect power. 2. Turn off water supply to washer. 3. Disconnect cold inlet water hose and remove the drain hose from the standpipe or laundry tub. 4.
COMPONENT ACCESS Removing the Inlet Valve Assembly WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. To Remove the Inlet Valve Assembly 1. Unplug washer/dryer or disconnect power. 2. Turn off water supply to washer/dryer. 3. Disconnect cold inlet water hose and remove the drain hose from the standpipe or laundry tub. 4.
COMPONENT ACCESS Removing the Pressure Switch WARNING 7. Remove the hose from the pressure switch (see Figure 2). 8. Disconnect the pressure switch harness (see Figure 2.) Press the clip away from the harness and slide out connector. Disconnect Connector Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. To Remove the Pressure Switch 1. Unplug washer/dryer or disconnect power. 2.
COMPONENT ACCESS Removing the Metering Pumps WARNING FS Pump Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. Det. Pump Figure 2 8. Remove the two (2) Phillips screws securing the metering pump to the dispenser assembly (see Figure 3). To Remove the Metering Pumps Pump Screws 1. Unplug washer/dryer or disconnect power. 2. Turn off water supply to washer/dryer. 3.
COMPONENT ACCESS Removing the Detergent Dispenser WARNING Electrical Shock Hazard Disconnect power before servicing. 10. Lift up the dispenser assembly. From the front left of the washer/dryer, remove the large “dispenser to tub” hose. See Figure 2. 11. Next remove the medium tub hose (medium front hose to tub). See Figure 2. Medium Hose Large Hose Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. To Remove the Detergent Dispenser 1.
COMPONENT ACCESS Removing the Dryer Heating Channel Assembly WARNING 7. 8. 9. Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. 10. NOTE: If replacing the thermal cutoff, be sure to apply thermal grease/paste to the TCO before reinstalling.
COMPONENT ACCESS Removing the Condenser Duct Assembly WARNING 8. Use needle nose pliers to remove the clamp and hose from the cooling nozzle on the top of the condenser duct. See Figure 2. CONDENSER DUCT Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. Cooling Nozzle To Remove the Condenser Duct Assembly 1. Unplug washer or disconnect power. 2. Turn off water supply to washer. 3.
COMPONENT ACCESS Removing the RFI Filter WARNING 7. If a 4-Wire power cord is connected, use an 8 mm driver to remove the grounding screw and ground wire (see Figure 2). Gently, pull the terminal box away from the rear panel. Ground Wire Screw Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. Figure 2 To Remove the RFI Filter 1. Unplug washer or disconnect power. 2.
COMPONENT ACCESS Removing the Door Lock Assembly WARNING 8. Remove the manual door unlock strap from the lock assembly (see Figure 1). 9. Using a pair of needle nose pliers, depress tabs on clip and push through the bulkhead (see Figure 1). 10. Remove the two (2) Phillips screws securing the lock assembly to the bulkhead (see Figure 1). Door Lock Assembly Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating.
COMPONENT ACCESS Removing the Appliance Control Unit (ACU) WARNING Press down on both tabs... Electrical Shock Hazard Disconnect power before servicing. Slide cover up Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. Figure 2 To Remove the ACU 1. Unplug washer or disconnect power. 2. Turn off water supply to washer. 3. Disconnect cold inlet water hose and remove the drain hose from the standpipe or laundry tub. 4.
COMPONENT ACCESS Removing the Motor Control Unit (MCU) WARNING Electrical Shock Hazard Disconnect power before servicing. 5. Gently lay washer/dryer on its right side to access the MCU. 6. Using a T-20 Torx driver, remove screw used to secure the MCU to the back panel (See Figure 2). 7. From the rear access opening, unclip and open cover on the MCU housing see Figure 2). Move cover to one side. Unclip and open cover Replace all parts and panels before operating.
COMPONENT ACCESS Removing the Heater & Thermistor WARNING 5. Remove all connectors from the heater and temperature thermistor (see Figure 2). 6. Remove the Phillips screw securing the heater cover to the tub (see Figure 2). Remove the heater cover. Remove Phillips Screw Thermistor Connector Heater Cover Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock.
COMPONENT ACCESS Removing the Drain & Recirculation Pumps WARNING Electrical Shock Hazard Disconnect power before servicing. 7. Disconnect all hose clamps and hoses from the drain and recirculation pumps (see Figure 2). 8. Disconnect the harness from both the drain and recirculation pumps. See Figure 2. Disconnect Hoses & Harnesses Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. To Remove the Drain Pump & Recirculation Pumps 1.
COMPONENT ACCESS Removing the Direct Drive Motor WARNING 5. Block the rotor by inserting a small 4 mm flat-blade screwdriver into the slot at the back of the rotor as illustrated in Figure 2. Align slot in rotor with receptacle on back of tub (see Figure 2 & 3). Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. To Remove the Drive Motor Figure 2 - Lock Rotor Slot 1.
COMPONENT ACCESS Removing the Direct Drive Motor (continued) 6. While the rotor is blocked, use a ratchet and a 5/8” hex head bit to loosen the rotor bolt as shown in Figure 4. NOTE: The same procedure must be performed when reattaching the rotor during reinstallation. 12. Use a T-30 Torx socket to remove the six (6) stator bolts as illustrated in Figure 5. Remove the stator assembly. Figure 4 7.
COMPONENT ACCESS Removing the Tub Assembly WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. To Remove the Tub Assembly 1. Unplug washer/dryer or disconnect power. 2. Turn off water supply to washer/dryer. 3. Disconnect cold inlet water hose and remove the drain hose from the standpipe or laundry tub. 4.
CONNECTIVITY Section 5: Connectivity This section provides connectivity features, setup, operation, and troubleshooting for the “Whirlpool Smart All-In-One Washer & Dryer.
CONNECTIVITY Smart Features Features WiFi connectivity allows the Smart Washer/Dryer to connect to the Internet and interact with the Whirlpool™ app from your smartphone or mobile device. This connection opens up several Smart options to you: options intended to save you valuable time and energy. Specialty Cycles & My Cycle What it does: Allows the consumer to browse additional wash cycles available in the Whirlpool® app and download a cycle to the washer with the Download & Go™ option.
CONNECTIVITY Internet Connectivity Guide Get the App and Get Connected With your mobile device, get the app, connectivity setup instructions, terms of use, and privacy policy at: www.whirlpool.com/connect In Canada, visit www.whirlpool.ca/en_CA and click on the Whirlpool® Connected Appliances link. cont.) IMPORTANT: Proper installation of the appliance prior to use 2. Account Setup is the customer responsibility. Be sure to read and follow the Once installed, tap the Whirlpool® app icon to run the app.
Setup IMPORTANT: Proper installation of your washer/dryer prior to use is your responsibility. Be sure to read and follow the Installation Instructions that came with your washer/dryer. CONNECTIVITY Automatic Setup Instructions – Wi-Fi Protected Setup (WPS) WPS Connectivity Instructions You will need: Setup 2. Washer/Dryer setup (time sensitive step) 2.
CONNECTIVITY CONNECTIVITY Features Smart Operation Smart Operation Wi-Fi connectivity allows your Smart Washer/Dryer to connect to the Internet and interact with the Whirlpool™ app from your smartphone or mobile device. This connection opens up several Smart options to you: options intended to save you valuable time and energy. NOTE: You must have successfully completed the “Connectivity Setup” section on pages 5-3 and 5-4 for the following features to function.
CONNECTIVITY Connectivity Troubleshooting Troubleshooting Guide Connection Status Control Panel Indicator Lights Washer/dryer is not connected • WiFi icon is OFF • Smart Grid icons are OFF Washer/dryer is attempting to connect to home WiFi router • WiFi icon is blinking slowly Washer/dryer is connected to home WiFi router, but Whirlpool™ app or Smart Grid functions do not work • WiFi icon is ON • Blue Smart Grid icon is blinking slowly Washer/dryer is connected to home WiFi router, and the Whirlpoo
PRODUCT SPECIFICATIONS & WARRANTY INFORMATION SOURCES IN THE UNITED STATES: FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL: FOR WHIRLPOOL PRODUCTS: 1-800-253-1301 FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER’S HOME CALL: THE TECHNICAL ASSISTANCE LINE: 1-800-832-7174 HAVE YOUR STORE NUMBER READY TO IDENTIFY YOU AS AN AUTHORIZED IN-HOME SERVICE PROFESSIONAL FOR LITERATURE ORDERS (CUSTOMER EXPERIENCE CENTER): PHONE: 1-800-851-4605 FOR TECHNICAL INFORMATION AND SERVICE POINTERS: www.
Whirlpool 2.
