Service Manual
Table Of Contents
- Smart All-In-One Washer/Dryer
- Table of Contents
- Section 1: General Information
- Washer & Dryer Safety
- Introduction
- Features
- Options
- Accessories
- Control Panel & Features
- Control Panel - Tools
- Load & Go Bulk Dispenser
- Theory of Operation - Dry Cycle
- Product Specifications
- Wiring Diagram & Model/Serial Number Location
- Model & Serial Number Nomenclature
- All-In-One Washer/Dryer Maintenance
- Cleaning the Drain Pump Filter/Draining Residual Water
- How to Manually Open a Locked Door
- Section 2: Diagnostics & Troubleshooting
- Section 3: Component Testing
- Component Testing Safety
- Wiring Diagram
- TEST #1: Appliance Control Unit (ACU) Power Check
- TEST #2: Human-Machine Interface (HMI)
- TEST #3: Motor Circuit
- TEST #4: Door Lock System
- TEST #5: Inlet Valve
- TEST #6: Pressure Switch
- TEST #7: Drain/Recirculation Pump
- TEST #8: Wash Heating Element
- TEST #9: Wash Temperature Sensor
- TEST #10a: Dispenser Sensing
- TEST #10b: Dispenser Metering Pumps
- TEST #11: Supply Connections
- TEST #12a: Dry Heating Element
- TEST #12b: Dry Temperature Sensor
- TEST #13: Dry Fan Motor
- Section 4: Component Access
- Removing the Door Assembly
- Removing the Top Panel
- Replacing the Human-Machine Interface (HMI)
- Removing the Front Panel & Bulkhead
- Removing the Rear Access Panel
- Removing the Inlet Valve Assembly
- Removing the Pressure Switch
- Removing the Metering Pumps
- Removing the Detergent Dispenser
- Removing the Dryer Heating Channel Assembly
- Removing the Condenser Duct Assembly
- Removing the RFI Filter
- Removing the Door Lock Assembly
- Removing the Appliance Control Unit (ACU)
- Removing the Motor Control Unit (MCU)
- Removing the Heater & Thermistor
- Removing the Drain & Recirculation Pumps
- Removing the Direct Drive Motor
- Removing the Tub Assembly
- Section 5: Connectivity
- Product Specifications & Warranty Information Sources
2-4
n
Whirlpool Smart All-In-One Washer & Dryer
DIAGNOSTICS & TROUBLESHOOTING
NOTE: The Service Diagnosc Mode must be acvated before
performing the tests; see procedure on page 2-3.
: Turn o power or disconnect washer/dryer
before aaching test leads. Be sure test leads are aached
prior to component acvaon.
To check voltage measurements, the following steps must be
followed:
1. Unplug washer/dryer or disconnect power.
2. Connect voltage measurement equipment to appropriate
connectors.
3. Plug in washer/dryer or reconnect power and conrm
voltage reading.
4. Aer performing voltage measurements, unplug washer/
dryer or disconnect power
From the DIAGNOSTICS HOME screen:
3$*(
FOR SERVICE TECHNICIAN’S USE ONLY
DO NOT REMOVE OR DESTROY
SERVICE DIAGNOSTIC MODE TESTS
NOTE: The Service Diagnostic Mode must be activated before performing the tests;
see procedure on page 3.
< DIAGNOSTICS HOME
Error Diagnostic
Clear Error History
Clear Error History
System Info
Component Activation
WiFi
From the DIAGNOSTICS HOME SCREEN:
Scroll down and select
“Component Activation”
Motor Turn Left and Right
Wash Heater
Door Unlock
Drain Pump
Off
Off
Off
Off
Scroll down and select
“Door Unlock”
Scroll back up and turn on loads
as follows:
Turn “Motor Turn Left/CCW” On –
confirm wattage measurement
Turn “Motor Turn Left/CCW” Off –
confirm wattage measurement
Turn “Motor Turn Left and Right” On –
confirm wattage measurement
Turn “Motor Turn Left and Right” Off –
confirm wattage measurement
< Component Activation
Motor Turn Left /CCW
Motor Turn Left and Right
Off
Off
Figure 1
Scroll down and select “Component Acvaon”
3$*(
FOR SERVICE TECHNICIAN’S USE ONLY
DO NOT REMOVE OR DESTROY
SERVICE DIAGNOSTIC MODE TESTS
NOTE: The Service Diagnostic Mode must be activated before performing the tests;
see procedure on page 3.
< DIAGNOSTICS HOME
Error Diagnostic
Clear Error History
Clear Error History
System Info
Component Activation
WiFi
From the DIAGNOSTICS HOME SCREEN:
Scroll down and select
“Component Activation”
Motor Turn Left and Right
Wash Heater
Door Unlock
Drain Pump
Off
Off
Off
Off
Scroll down and select
“Door Unlock”
Scroll back up and turn on loads
as follows:
Turn “Motor Turn Left/CCW” On –
confirm wattage measurement
Turn “Motor Turn Left/CCW” Off –
confirm wattage measurement
Turn “Motor Turn Left and Right” On –
confirm wattage measurement
Turn “Motor Turn Left and Right” Off –
confirm wattage measurement
< Component Activation
Motor Turn Left /CCW
Motor Turn Left and Right
Off
Off
Figure 2
Connued on following page . . .
For Service Technician Use Only
Voltage Measurement Safety Information
When performing live voltage measurements, you must do the following:
n Verify the controls are in the off position so that the appliance does not start when energized.
n Allow enough space to perform the voltage measurements without obstructions.
n Keep other people a safe distance away from the appliance to prevent potential injury.
n Always use the proper testing equipment.
n After voltage measurements, always disconnect power before servicing.
WARNING
Electrical Shock Hazard
Disconnect power before servicing.
Failure to do so can result in death or
electrical shock.
Replace all parts and panels before operating.
DANGER
Electrical Shock Hazard
Only authorized technicians should perform
diagnostic voltage measurements.
After performing voltage measurements,
disconnect power before servicing.
Failure to follow these instructions can result in
death or electrical shock.