Service Manual
Table Of Contents
- Smart All-In-One Washer/Dryer
- Table of Contents
- Section 1: General Information
- Washer & Dryer Safety
- Introduction
- Features
- Options
- Accessories
- Control Panel & Features
- Control Panel - Tools
- Load & Go Bulk Dispenser
- Theory of Operation - Dry Cycle
- Product Specifications
- Wiring Diagram & Model/Serial Number Location
- Model & Serial Number Nomenclature
- All-In-One Washer/Dryer Maintenance
- Cleaning the Drain Pump Filter/Draining Residual Water
- How to Manually Open a Locked Door
- Section 2: Diagnostics & Troubleshooting
- Section 3: Component Testing
- Component Testing Safety
- Wiring Diagram
- TEST #1: Appliance Control Unit (ACU) Power Check
- TEST #2: Human-Machine Interface (HMI)
- TEST #3: Motor Circuit
- TEST #4: Door Lock System
- TEST #5: Inlet Valve
- TEST #6: Pressure Switch
- TEST #7: Drain/Recirculation Pump
- TEST #8: Wash Heating Element
- TEST #9: Wash Temperature Sensor
- TEST #10a: Dispenser Sensing
- TEST #10b: Dispenser Metering Pumps
- TEST #11: Supply Connections
- TEST #12a: Dry Heating Element
- TEST #12b: Dry Temperature Sensor
- TEST #13: Dry Fan Motor
- Section 4: Component Access
- Removing the Door Assembly
- Removing the Top Panel
- Replacing the Human-Machine Interface (HMI)
- Removing the Front Panel & Bulkhead
- Removing the Rear Access Panel
- Removing the Inlet Valve Assembly
- Removing the Pressure Switch
- Removing the Metering Pumps
- Removing the Detergent Dispenser
- Removing the Dryer Heating Channel Assembly
- Removing the Condenser Duct Assembly
- Removing the RFI Filter
- Removing the Door Lock Assembly
- Removing the Appliance Control Unit (ACU)
- Removing the Motor Control Unit (MCU)
- Removing the Heater & Thermistor
- Removing the Drain & Recirculation Pumps
- Removing the Direct Drive Motor
- Removing the Tub Assembly
- Section 5: Connectivity
- Product Specifications & Warranty Information Sources
COMPONENT TESTING
Whirlpool Smart All-In-One Washer & Dryer
n
3-7
For Service Technician Use Only
TEST #3: Motor Circuit
This test checks the motor, ACU, and wiring.
1. Check the motor and electrical connecons by
performing the Service Diagnosc Mode Tests on page
2-3. IMPORTANT: Door must be closed and locked to
run motor. The following steps assume that this step was
unsuccessful.
2. Unplug washer/dryer or disconnect power.
3. Check to see if basket will turn freely.
¾ If basket turns freely, go to step 4.
¾ If basket does not turn freely, determine what is
causing the mechanical fricon or lockup.
4. Gently lay washer/dryer on its right side to access the ACU
and MCU. Remove AC shield, ACU cover, and MCU cover.
5. Visually check that connectors J3 and J17 are inserted all
the way into the ACU.
¾ If visual checks pass, go to step 6.
¾ If visual checks fail, reconnect J3 and J17, set unit
upright and repeat step 1.
6. Visually check that MCU connectors J2A, J3, and J4A are
inserted all the way into the MCU (see Figure 1).
¾ If visual checks pass, go to step 7.
¾ If visual checks fail, reconnect J2A, J3, and J4A, set unit
upright and repeat step 1.
WARNING
Electrical Shock Hazard
Disconnect power before servicing.
Failure to do so can result in death or
electrical shock.
Replace all parts and panels before operating.
7. Check the motor windings. Disconnect the motor harness
J4A from the MCU (see Figure 2). With an ohmmeter,
verify the resistance values as shown in following table:
Motor Harness Windings
J4A, Pins 1 & 2 6-20 W
J4A, Pins 2 & 3 6-20 W
J4A, Pins 1 & 3 6-20 W
¾ If the values are outside the range or open, replace
stator assembly and retest; otherwise, reconnect the
motor harness J4A to MCU and go to step 8.
8. Check harness connuity between ACU-J3 to MCU-J2A,
and ACU-J17 to MCU-J3.
¾ If any harness fails the connuity check, replace
harness and retest. Otherwise, reconnect harnesses
and go to step 9.
9. Plug in washer/dryer or reconnect power.
10. Run the Service Diagnosc Mode Tests on page 2-3.
IMPORTANT: Door must be closed and locked to run
motor.
11. The motor should be powered and moving. If it is not,
replace the MCU.
12. If the preceding steps did not correct the motor problem,
replace the ACU.
¾ Unplug washer/dryer or disconnect power.
¾ Replace the ACU.
¾ Reassemble all parts and panels.
¾ Perform the Service Diagnosc Mode Tests on page 2-3
to verify repair.
MOTOR
Figure 2 - Direct Drive Motor Strip Circuit
ACU
MOTOR
MOTOR
J36-2
J36-1
BU
J36-3
W
R
6 - 20 Ω
6 - 20 Ω
6 - 20 Ω
Figure 1
J4A-1
J4A-2
J4A-3
J4A -To Stator Motor
J2A - F r o m A C U J 3
- AC IN from Door Lock
J3 - From ACU J17
- Comm/LV/GND
MCU
BU
R
W
STATOR
MOTOR