Installation Guide

40
TROUBLESHOOTING
If you experience Possible Causes Solution
Drying Operation
Drying cycle will not run Door not closed completely. Make sure the washer/dryer door is closed completely.
Start/Pause button not touched
rmly.
Touch the START/PAUSE button rmly.
Drain pump lter not in place
or clogged.
Clean the drain pump lter. See “Cleaning the Drain Pump Filter/
Draining Residual Water.” Place drain pump lter back in washer/
dryer and make sure it is properly seated.
Household fuse is blown or circuit
breaker has tripped.
There may be two household fuses or circuit breakers for the
washer/dryer. Check that both fuses are intact and tight, or that
both circuit breakers have not tripped. Replace the fuses or reset
the circuit breaker. If the problem continues, call an electrician.
Incorrect power supply. Electric dryers require 240 volt power supply. Check with
a qualied electrician.
Wrong type of fuse. Use a time-delay fuse.
Water supply to washer/dryer
not connected and turned on.
Connect the water supply to the washer/dryer and turn it on.
The drying cycle will not run unless the water supply is
connected and turned on.
Dry cycle not selected. Select drying function (see Step 9 on page 12).
Unusual Noise
Rattling or vibrating noise A small object caught between
the edges of drum.
Check the front and rear edges of the drum for small objects.
Clean out pockets before laundering.
Washer/dryer isn’t properly leveled. The washer/dryer may vibrate if not properly installed. See
“Installation Instructions.” All four washer/dryer feet should be
in rm contact with the oor.
Clothing is balled up in washer/dryer. When balled up, the load will bounce, causing the washer/dryer
to vibrate. Separate the load items and restart the washer/dryer.
Loud humming
or increased noise
during cycle
Load is packed tightly. Loading drum half full or less will improve drying performance.
Drying Results
Clothes are not drying
satisfactorily or drying
times are too long
The load is too large and heavy
to dry quickly.
Separate the load to tumble freely. Loading drum half full or
less will improve drying performance and cycle time. Run a high
speed spin cycle.
The washer/dryer is located
in a closet.
Closet doors must have ventilation openings at the top and
bottom of the door. The front of the washer/dryer requires a
minimum of 3" (76 mm) of airspace, 1" (25 mm) on the sides,
and, for most installations, the rear of the washer/dryer requires
4" (102 mm). See “Installation Instructions.
First try the solutions suggested here or visit our website at www.whirlpool.com/owners
(in Canada www.whirlpool.ca/owners) for assistance and to possibly avoid a service call.