Installation Instructions

38
TROUBLESHOOTING
If you experience Possible Causes Solution
Wash cycle not performing as expected (cont.)
Not cleaning or
removing stains
(cont.)
Not using correct cycle for fabric type. Use a warmer wash temperature to improve cleaning.
If using a What to Wash cycle selection paired with the “Quick”
How to Wash cycle selection, wash only a few items.
Use the “Heavy Duty” How to Wash cycle selection
for tough cleaning.
Add an extra rinse for heavily soiled loads.
Not using dispensers/
dispensers not loaded properly.
Use dispensers to avoid fabric softener staining.
Make sure that the Load & Go
™
bulk dispenser liquid detergent
dispenser is not empty.
Avoid overlling.
Do not add products other than those specied directly to load.
Not washing like colors together. Wash like colors together and remove promptly after the cycle
is complete to avoid dye transfer.
Odors Monthly maintenance not done
as recommended.
Run the Clean Washer with affresh
®
cycle monthly or every
30 wash cycles. See “Washer Care” in “All-In-One Washer/Dryer
Maintenance.”
Unload washer/dryer as soon as cycle is complete. Use the
Tumble Fresh
™
option if load cannot be removed immediately
after the wash is complete.
Not using HE detergent or using
too much HE detergent.
Use only HE detergent. Be sure to measure correctly. Always
follow the manufacturer’s directions.
See the “Using the All-In-One Washer/Dryer” section.
Door not left open after use. This washer/dryer has a tight seal to avoid water leaks. To avoid
odors, leave the door open to allow the washer/dryer to dry
between uses.
Fabric damage Sharp items were in pockets during
wash cycle.
Empty pockets, zip zippers, and snap or hook fasteners before
washing to avoid snags and tears.
Strings and straps could have tangled. Tie all strings and straps before starting wash load.
Items may have been damaged
before washing.
Mend rips and broken threads in seams before washing.
Fabric damage can occur if washer/
dryer is tightly packed.
Avoid tightly packing the washer/dryer. Load with dry items only.
Use cycle designed for the fabrics being washed.
Add only one or two garments after washer/dryer has started.
Fabric damage can occur if washer/
dryer door is closed on an item,
trapping it between the door glass
and the rubber seal.
Do not overll the washer/dryer.
Push wash load fully into the washer/dryer.
First try the solutions suggested here or visit our website at www.whirlpool.com/owners
(in Canada www.whirlpool.ca/owners) for assistance and to possibly avoid a service call.