Service Manual

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Whirlpool Smart All-In-One Washer & Dryer
DIAGNOSTICS & TROUBLESHOOTING
• Turn “Cold Water Valve” On – conrm voltage
measurement
• Turn “Cold Water Valve” O
• Turn “Condensaon Valve” On – conrm voltage
measurement
• Turn “Condensaon Valve” O
• Turn “Detergent Pump” On – conrm voltage measurement
• Turn “Detergent Pump” O
Figure 7
• Turn “Soener Pump” On – conrm voltage measurement
• Turn “Soener Pump” O
• Skip “Spray Valve” (not available on this model)
• Skip “Strong O” On (not available on this model)
Figure 8
For Service Technician Use Only

• Skip “Unbalance Detecon” (not available on this model)
3$*(
FOR SERVICE TECHNICIAN’S USE ONLY
DO NOT REMOVE OR DESTROY
SERVICE DIAGNOSTIC MODE TESTS (cont.)
Wash Heater
Door Unlock
Drain Pump
Off
Off
Off
Turn “Wash Heater” On –
confirm wattage measurement
Turn “Wash Heater” Off –
confirm wattage measurement
Skip “Door Unlock”
Turn “Drain Pump” On –
confirm wattage measurement
Turn “Drain Pump” Off –
confirm wattage measurement
Recirculation Pump
Cold Water Valve
Condensation Valve
Off
Off
Off
Turn “Recirculation Pump” On –
confirm wattage measurement
Turn “Recirculation Pump” Off –
confirm wattage measurement
Turn “Cold Water Valve” On –
confirm wattage measurement
Turn “Cold Water Valve” Off –
confirm wattage measurement
Turn “Condensation Valve” On –
confirm wattage measurement
Turn “Condensation Valve” Off –
confirm wattage measurement
Spray Valve
Strong Off
Unbalance Detection
Off
Off
Off
Detergent Pump
Softener Pump
Spray Valve
Off
Off
Off
Turn “Detergent Pump” On –
confirm wattage measurement
Turn “Detergent Pump” Off –
confirm wattage measurement
Turn “Softener Pump” On –
confirm wattage measurement
Turn “Softener Pump” Off –
confirm wattage measurement
Skip “Spray Valve”
Turn “Strong Off” On
Turn “Strong Off” Off
Figure 9
Exit Service Diagnosc Mode by scrolling to the top and
pressing the < buon in the top le corner of the screen twice,
and then pressing the HOME buon.
3$*(
FOR SERVICE TECHNICIAN’S USE ONLY
DO NOT REMOVE OR DESTROY
FAULT/ERROR CODES
Fault/Error Code Display Method
Fault codes are displayed by showing F#E#. The F# indicates the suspect System/Category.
The E# indicates the suspect Component system.
Up to four Fault/Error codes may be stored. In Service Diagnostic Mode, pressing START
displays the next saved Fault/Error Code. If the display shows “F - E -,” no fault codes
are present.
NOTE: Fault/Error codes cannot be cleared.
Exit Procedure
To exit Fault/Error Codes Display Mode, turn the cycle selector knob or press and hold POWER.
The fault codes below may be indicated under various conditions and can be accessed through
Service Diagnostics.
SERVICE DIAGNOSTIC MODE TESTS (cont.)
< DIAGNOSTICS HOME
Error Diagnostic
Clear Error History
Exit Service Diagnostic Mode by scrolling
to the top and pressing the < button in
the top left corner of the screen twice,
and then pressing the HOME button.
F0E1 Load in drum during Clean Washer cycle
F0E3 High temp error, dry cycle
F0E4 High temp error, wash cycle
F1E2 MCU over- or under-voltage error
F1E4 Main relay open or shorted
F3E1 Pressure sensor signal missing
or out of range
F3E2 Wash or dry NTC open or shorted
F3E5 Three D sensor error
F3E6 Dispenser container open or not in place
F4E1 Wash heater relay error
F4E2 Dry heater relay error
F4E3 Blower error
F4E4 Ozone relay error
F5E1 Door switch error
F5E2 Lock failure
F5E3 Unlock failure
F5E4 Door not open error
F6E1 MC/MCU communication error
F6E3 Unknown cycle ID error
F7E1 Tachometer error
F7E2 MC/MCU over temp error
F7E3 MC/MCU over current error
F7E4 Motor disconnected error
F7E3 MC/MCU internal failure
F7E8 MC/Motor over temp error
F7E9 Locked rotor
F8E1 Valve failure
F8E3 Overflow
F9E1 Long drain
Figure 10
“Skip”
“Skip”
“Skip”
“Skip”
“Skip”