Use and Care Guide Guide d’utilisation et d’entretien Smart All-In-One Washer and Dryer Laveuse et sécheuse intelligente combinées Para obtener acceso al Manual de uso y cuidado en español, o para obtener información adicional acerca de su producto, visite: www.whirlpool.com If you have any problems or questions, visit us at www.whirlpool.com. Pour tout problème ou toute question, consulter www.whirlpool.ca. Connect your Smart All-In-One Washer and Dryer with your mobile device at www.whirlpool.
Table of Contents Table des matières ALL-IN-ONE WASHER/DRYER SAFETY............................... 2 ACCESSORIES........................................................................ 4 OPERATING INSTRUCTIONS................................................ 5 Control Panel and Features.............................................. 5 Cycle Guides.................................................................... 6 Choosing the Right Detergent...........................................
ACCESSORIES INSTALLATION & MAINTENANCE ACCESSORIES FACTORY CERTIFIED PARTS – these three words represent quality parts and accessories designed specifically for your appliance. Time tested engineering that meets our strict quality specifications. FACTORY CERTIFIED PARTS Accessories designed for your appliance: Customize your new washer/dryer with the following genuine Whirlpool accessory. For more information on options and ordering, call 1-866-698-2538 or visit us at: www.whirlpool.com.
OPERATING INSTRUCTIONS Control Panel and Features 5 2 4:28 3:15 What to Wash REGULAR Temperature WARM 1 How to Wash NORMAL Spin Speed EXTRA FAST 3 4 Auto Dry Dry 6 7 NOTE: The control panel features a sensitive surface that responds to a light touch of your finger. To ensure your selections are registered, touch the control panel with your fingertip, not your fingernail. 1 POWER BUTTON 2 HOME BUTTON Touch to power up the washer/dryer.
Cycle Guides You can use this washer/dryer to wash only, dry only, or wash and dry. This washer/dryer has a unique user interface to help you select the best wash cycle for your load. The “What to Wash/How to Wash” layout guides you to the optimal cycle in two easy steps: First determine what items are in the load that you are trying to wash. Use that to guide your “What to Wash” selection. Then determine how you want the washer/dryer to wash them and select the appropriate “How to Wash” selection.
What How Colors (cont.
What How Delicates Bulky Items Basic Options Additional Options Temperature Spin Speed Drying Options Soil Level Pre-Soak Extra Rinse FanFresh® Delay Wash Normal Cold Cool Warm Hot Off Slow Medium Fast Auto Dry Timed Dry Light Normal Heavy X X X X Quick Cold Cool Warm Hot Off Slow Medium Fast Auto Dry Timed Dry Light Normal Heavy X X X X Wrinkle Control Cold Cool Warm Hot Off Slow Medium Fast Auto Dry Timed Dry Light Normal Heavy X X X X Heavy Duty Cold Cool Warm Ho
Using the Dispensers 1. F or automatic dispensing, open the bulk dispenser drawer using the handle at the base of the washer/dryer. For a single load, open the single load dispenser drawer at the top left corner of the washer/dryer and disable the Load & Go™ option. 2. Add laundry products as described below. 3. Slowly close the dispenser drawer. Make sure it is completely closed. NOTES: ■■ A small amount of water may remain in the single load dispenser from the previous wash cycle. This is normal.
Using the All-In-One Washer/Dryer First wash cycle without laundry Before washing clothes for the first time, set up the Load & Go™ bulk dispenser or add detergent to the single-dose dispenser (see the “Using the Dispensers” section). Choose the Regular (what to wash) and Quick (how to wash) cycle and run it without clothes. Use only HE detergent. This initial cycle serves to ensure the interior is clean. 2. Add laundry products, if desired 1.
4. 5. Add liquid fabric softener, if desired Add HE detergent Load & Go™ Bulk Dispenser Liquid HE detergent/ fabric softener bulk dispenser Liquid HE detergent bulk dispenser If the bulk dispenser already contains enough detergent to wash your load, ensure the Load & Go™ dispenser you want to use is enabled as described in Step 12. If you need to add detergent to the bulk dispenser, see the “Using the Dispensers” section.
6. Add liquid chlorine bleach to single load dispenser, if desired 8. Select wash program/cycle 4:28 3:15 What to Wash REGULAR Temperature WARM Add liquid chlorine bleach to the bleach compartment. Do not overfill, dilute, or use more than 2 ⁄ 3 cup (165 mL). Do not use color-safe bleach or Oxi in the same cycle with liquid chlorine bleach. IMPORTANT: ■■ Always measure liquid chlorine bleach. Use a measuring cup with a pour spout; do not guess. ■■ Do not fill beyond the “MAX” line.
Drying Function (Step 10) To run a dry cycle only: Load the drum half full or less for optimal drying performance and cycle time. From the home screen, touch the “Drying Mode” area of the screen to show the available Drying Mode settings, and from the Drying Mode screen, after making the Automatic Drying or Timed Drying choices as mentioned above, touch “DRYING ONLY ON.” Do not open the door during the drying cycle. NOTE: The washer will spin at high speed prior to running the dry cycle.
12. Use Tools button to change other settings, if desired The Tools button gives access to many other settings, utility cycles, preferences, and information. Touch the TOOLS button to access the Tools screen, which contains the following (you will need to scroll down with your finger to access all of the selections).
. Remove garments promptly after cycle is finished Setting a delayed start 4:28 3:15 What to Wash REGULAR After a wash-only cycle, promptly remove garments after cycle has completed to avoid odor and rusting of metal objects on garments. When unloading garments, pull back the door seal and check for small items between the tub and the washer/dryer drum. If you will be unable to remove the load promptly after a washonly cycle, use the FanFresh® option (see Step 11).
All-In-One Washer/Dryer Maintenance CLEANING THE WASHER/DRYER LOCATION Keep washer/dryer area clear and free from items that would block the airflow for proper dryer operation. This includes clearing piles of laundry in front of the washer/dryer. WASHER/DRYER CARE Recommendations to Help Keep Your Washer/Dryer Clean and Performing at Its Best 1. Always use High Efficiency (HE) detergents and follow the HE detergent manufacturer’s instructions regarding the amount of HE detergent to use.
WASHER/DRYER CARE (cont.) 2. Chlorine Bleach Procedure: a. Open the washer/dryer door and remove any clothing or items. b. Open the single-load dispenser drawer and add regular liquid chlorine bleach to the “MAX” line in both the bleach compartment and the fabric softener compartment. Either traditional or HE chlorine bleach can be used. IMPORTANT: Do not use thickened, easy-pour, or no-splash bleach as excess suds may occur.
REMOVING THE DISPENSER Single Load Dispenser Drawer Removing the Dispenser To remove: 1. Pull dispenser drawer out until it stops. 2. Press down on the release tab and pull straight out to remove the dispenser. 3. Lift off cover panel by pulling straight up. CLEANING LOAD & GO™ CONTAINERS It is recommended that you rinse out the Load & Go™ containers when refilling, when changing detergent types or concentrations, or when the washer/dryer will not be used for an extended period. 1.
NON-USE AND VACATION CARE If moving, or not using your washer/dryer for a period of time, follow these steps: 1. Unplug or disconnect power to washer/dryer. 2. Turn off water supply to washer/dryer to avoid flooding due to water pressure surges. HELPFUL TIP: Attach a reminder note to the washer/ dryer to turn the water back on before washer’s next use. 3. Clean the dispensers. See “Cleaning the Dispensers.
CLEANING THE DRAIN PUMP FILTER/ DRAINING RESIDUAL WATER (cont.) 4. Remove large clumps of lint by hand from the filter and place lint in a suitable waste container. Remove remaining residue from the filter by rinsing with water. CLEANING THE DRAIN PUMP FILTER/ DRAINING RESIDUAL WATER NOTE: Perform the following procedure occasionally. 1. Open the dispenser drawer by pulling on the handle at the base of the washer. This will reveal the drain pump filter. Remove the drawer by releasing the tab on each side.
Internet Connectivity Guide Get the App and Get Connected With your mobile device, get the app, connectivity setup instructions, terms of use, and privacy policy at: www.whirlpool.com/connect In Canada, visit www.whirlpool.ca/connect IMPORTANT: Proper installation of your appliance prior to use is your responsibility. Be sure to read and follow the Installation Instructions that came with your appliance. Connectivity requires Wi-Fi and account creation. App features and functionality subject to change.
TROUBLESHOOTING First try the solutions suggested here or visit our website at www.whirlpool.com/owners (in Canada www.whirlpool.ca/owners) for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Vibration or Off-Balance Vibration, rocking, or “walking” Feet may not be in contact with the floor and locked. Front and rear feet must be in firm contact with floor, and washer/dryer must be level to operate properly.
TROUBLESHOOTING First try the solutions suggested here or visit our website at www.whirlpool.com/owners (in Canada www.whirlpool.ca/owners) for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Water Leaks (cont.) Water or suds leaking from door or rear of cabinet Leaking around door Not using HE detergent or using too much HE detergent. Only use HE detergent. Suds from regular detergents can cause leaking from the door or rear of cabinet.
TROUBLESHOOTING First try the solutions suggested here or visit our website at www.whirlpool.com/owners (in Canada www.whirlpool.ca/owners) for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Wash Cycle Not Performing As Expected (cont.) Washer/dryer won’t run or fill; washer/dryer stops working (cont.) The load size is being sensed. After the load size is sensed, the estimated time based on load size will be displayed and water will be added.
TROUBLESHOOTING First try the solutions suggested here or visit our website at www.whirlpool.com/owners (in Canada www.whirlpool.ca/owners) for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Wash Cycle Not Performing As Expected (cont.) Washer/dryer not draining/spinning; loads are still wet (cont.) Using cycles with a lower spin speed. Cycles with lower spin speeds remove less water than cycles with high spin speeds.
TROUBLESHOOTING First try the solutions suggested here or visit our website at www.whirlpool.com/owners (in Canada www.whirlpool.ca/owners) for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Wash Cycle Not Performing As Expected (cont.) Load not rinsed Improper water supply connection. Make sure hot and cold inlet hoses are not reversed. Both hoses must be attached and have water flowing to the inlet valve. Both hot and cold water faucets must be on.
TROUBLESHOOTING First try the solutions suggested here or visit our website at www.whirlpool.com/owners (in Canada www.whirlpool.ca/owners) for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Wash Cycle Not Performing As Expected (cont.) Not cleaning or removing stains (cont.) Not using correct cycle for fabric type. Use a warmer wash temperature to improve cleaning.
TROUBLESHOOTING First try the solutions suggested here or visit our website at www.whirlpool.com/owners (in Canada www.whirlpool.ca/owners) for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Wash Cycle Not Performing As Expected (cont.) Gray whites, dingy colors Load not sorted properly. Incorrect dispenser operation The transfer of dye can occur when mixing whites and colors in a load. Sort dark clothes from whites and lights. Wash temperatures too low.
TROUBLESHOOTING First try the solutions suggested here or visit our website at www.whirlpool.com/owners (in Canada www.whirlpool.ca/owners) for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Drying Operation Drying cycle will not run Door not closed completely. Make sure the washer/dryer door is closed completely. Start/Pause button not touched firmly. Touch the START/PAUSE button firmly. Drain pump filter not in place or clogged.
TROUBLESHOOTING First try the solutions suggested here or visit our website at www.whirlpool.com/owners (in Canada www.whirlpool.ca/owners) for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Error Code Appears in Display Once any possible issues are corrected, touch the POWER button once to clear the code. Re-select and restart the cycle.
TROUBLESHOOTING First try the solutions suggested here or visit our website at www.whirlpool.com/owners (in Canada www.whirlpool.ca/owners) for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Error Code Appears in Display (cont.) Once any possible issues are corrected, touch the POWER button once to clear the code. Re-select and restart the cycle. F6E1 Communication lost with MCU Communications problem between ACU and MCU.
Manually Unlocking the Door HOW TO MANUALLY OPEN DOOR (cont.) 2. Locate the locking mechanism on the right-hand side of the washer/dryer interior about half-way down. Press down on locking mechanism until the latch is released. The door can now be opened and the laundry removed, if needed. Push down HOW TO MANUALLY OPEN DOOR Before removing the top of the washer/dryer as described below, refer to the failure “Door will not unlock” in the “Troubleshooting” section.
Connected Appliance Regulatory Notices Federal Communications Commission (FCC) Compliance Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Connected Appliance Regulatory Notices (cont.) Open Source License Usage The following statements refer to the portions of this software based in part on FreeRTOS v7.0.2, http://www.freertos.org. The use of this software is governed by the terms of GNU General Public License v. 2, which is available at: http://www.gnu.org/licenses/gpl-2.0.html. A copy of the source code may be obtained by written request for the software by name to opensource@whirlpool.com, along with the address for delivery.
WHIRLPOOL® LAUNDRY LIMITED WARRANTY ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED TO OBTAIN WARRANTY SERVICE. Please have the following information available when you call the Customer eXperience Center: n Name, address, and telephone number n Model number and serial number n A clear, detailed description of the problem n Proof of purchase including dealer or retailer name and address IF YOU NEED SERVICE: 1.
Assistance or Service Before calling for assistance or service, please check “Troubleshooting” or visit www.whirlpool.com/owners. It may save you the cost of a service call. If you still need help, follow the instructions below. When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.