User Instructions

11
TROUBLESHOOTING
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, or
visit www.whirlpool.com/product_help. In Canada, visit http://www.whirlpool.ca.
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:
Whirlpool Brand Home Appliances
Customer eXperience Centre
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Operation
Problem Possible Causes Solutions
Nothing will operate
Power supply cord is unplugged. Plug into a grounded outlet.
Household fuse is blown or a
circuit breaker is tripped.
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
Cooktop will not operate
The control knob is set incorrectly. Push in knob before turning to a setting.
Excessive heat around
cookware on cooktop
Cookware that is not the
propersize.
Use cookware about the same size as the surface cooking area,
element, or surface burner. Cookware should not extend more
than
1
/
2
" (1.3 cm) outside the cooking area.
Cooktop cooking results not
what expected
Control knob set to incorrect
heat level.
See the “Cooktop Use” section.
Range is not level. Level the range. See the Installation Instructions.
Cooktop element cycles
on and off on High setting
Element cycling due to a
temperature limiter.
This is normal operation. The element may cycle on and off
tokeep the cooktop from overheating.
Oven temperature
too high or too low
Oven temperature needs
adjustment.
See “Oven Temperature Control” in the “Oven Controls” section.
Oven indicator lights flash
Elements are turning on and off. The oven indicator light will turn on and off when the bake or
broil elements turn on and off. This is normal to keep a precise
temperature.
Oven cooking results not
what expected
Range is not level. Level the range. See the Installation Instructions.
The temperature set wasincorrect. Double-check the recipe in a reliable cookbook.
Oven was not preheated. See “Baking and Roasting” section.
Racks were positioned improperly. See “Positioning Racks and Bakeware” section.
Not enough air circulation around
bakeware.
See “Positioning Racks and Bakeware” section.
Batter distributed unevenly in pan. Check that batter is level in the pan.
Darker browning of food caused
by dull or dark bakeware.
Lower oven temperature 25°F (15°C) or move rack to a higher
position in the oven.
Lighter browning of food caused
by shiny or light colored bakeware.
Move rack to a lower position in the oven.
Incorrect length of cooking time
was used.
Adjust cooking time.
Oven door was not closed. Be sure that the bakeware does not keep the door from closing.
Oven door was opened
duringcooking.
Oven peeking releases oven heat and can result in longer
cooking times.
Oven door was open for too long. If the oven door remains open for too long, the heating elements
will shut off until the oven door is closed.
Rack is too close to bake burner,
making baked items too brown
onbottom.
Move rack to higher position in the oven.
Pie crusts browning too quickly. Use aluminum foil to cover the edge of the crust and/or reduce
baking temperature.
In Canada:
Whirlpool Brand Home Appliances
Customer eXperience Centre
200 - 6750 Century Ave
Mississauga, Ontario L5N 0B7