Owner's Manual

18
Problem Possible Causes Solutions
Excessive
heat around
cookware on
cooktop
Cookware and ame are not matched. The cookware should be centered above the burner with the bottom sitting
level on the grate. The ame should be adjusted so that it does not extend
up the sides of the pan.
Cooktop
cooking
results
not what
expected
Improper cookware Ideal cookware should have a at bottom, straight sides and a well-tting
lid, and the material should be of a medium-to-heavy thickness.
Control knob set to incorrect heat level See the “Cooktop Use” section.
Range is not level Level the range. See the Installation Instructions.
Oven will not
operate
Air in the gas lines If this is the rst time the oven has been used, turn on any one of the
surface burner knobs to release air from the gas lines.
Control is locked. Press and hold the Start keypad for 3 seconds to unlock.
Control is in Demo Mode. Press and hold the Start keypad for 10 seconds to exit Demo Mode. Demo
Mode is used for display models in a showroom.
Electronic oven control set incorrectly See the “Electronic Oven Controls” section.
Oven burner
ames are
yellow or
noisy
Range converted improperly If propane gas is being used, contact a service technician.
Oven
temperature
too high or
too low
Oven temperature needs adjustment. See “Oven Temperature Control” in the “Electronic Oven Controls” section.
Convection
fan not
working
The convection cycle is in the rst
5minutes of operation.
This is normal. The convection fan will start running approximately
5minutes into the cycle.
Oven door is open. If the oven door is opened during convention cooking, the fan will turn off
immediately. It will come back on when the oven door is closed.
Display
shows
messages
Power failure (display shows ashing time) Clear the display. On some models, reset the clock, if needed. See the
“Clock” keypad feature in the “Feature Guide” section.
Error code (display shows letter followed
by number)
Depending on your model, press the Cancel keypad to clear the display.
See “Control Display” in the “Electronic Oven Controls” section. If it
reappears, call for service.
Start needs to be pressed so a cycle can
begin (display shows “PUSH” or “PSH”).
See the “Start” keypad feature in the “Feature Guide” section.
Mineral
deposits are
left on the
oven bottom
after the
Clean cycle
Tap water was used in the Clean cycle. Use distilled or ltered water in the Clean cycle.
To remove deposits, use a cloth soaked with vinegar. Then use a cloth
dampened with water to thoroughly remove any vinegar residue.
Range is not level. Mineral deposits will collect on dry areas of the oven bottom during the
Clean cycle. Level the range. See the Installation Instructions.
To remove deposits, use a cloth soaked with vinegar. Then use a cloth
dampened with water to thoroughly remove any vinegar residue.
Oven
cooking
results
not what
expected
Range is not level. Level the range. See the Installation Instructions.
The temperature set was incorrect. Double-check the recipe in a reliable cookbook.
Oven temperature needs adjustment. See “Oven Temperature Control” in the “Electronic Oven Controls” section.
Oven was not preheated. See the “Baking and Roasting” section.
Racks were positioned improperly. See the “Positioning Racks and Bakeware” section.
Not enough air circulation around
bakeware.
See the “Positioning Racks and Bakeware” section.
Darker browning of food caused by dull or
dark bakeware.
Lower oven temperature 25°F (15°C) or move rack to a higher position in
the oven.
Lighter browning of food caused by shiny
or light-colored bakeware.
Move rack to a lower position in the oven.
Batter distributed unevenly in pan. Check that batter is level in the pan.
Incorrect length of cooking time was used. Adjust cooking time.
Oven door was not closed. Be sure that the bakeware does not keep the door from closing.
Oven door was opened during cooking. Oven peeking releases oven heat and can result in longer cooking times.
Rack is too close to bake burner, making
baked items too brown on bottom.
Move rack to higher position in the oven.
Pie crusts browning too quickly. Use aluminum foil to cover the edge of the crust and/or reduce baking
temperature.