Owner's Manual

25
If you experience Possible Causes Solution
Error Code Appears in Display
Once any possible issues are corrected, touch the POWER button once to clear the code. Re-select and restart the cycle.
(Water tap closed)
No or not sufcient water supply
because:
■ Water faucet is closed.
■ There are kinks in inlet hose.
■ Water faucet pressure is too low.
■ Mesh lters in inlet hose are
clogged.
■ Water inlet hose is frozen up.
Open the water faucet.
Make sure there are no kinks in the inlet hose.
Make sure water pressure is sufcient.
Clean the mesh lters in the inlet hose.
Install the washer at an ambient temperature of at least
41°F (5°C).
After the problem has been corrected, touch the START/
PAUSE button. If the problem persists, touch and hold the
POWER button for at least 3 seconds.
(Clean lter)
Waste water is not pumped out
because:
■ There are kinks in drain hose.
■ Drain hose is blocked or frozen up.
■ Filter is blocked.
■ Pump is blocked.
Check the drain hose for kinks.
Install the washer at an ambient temperature of at least
41°F (5°C).
Clean the drain pump lter as described in the “Cleaning the
Drain Pump Filter/Draining Residual Water” section.
After the problem has been corrected, touch the START/
PAUSE button. If the problem persists, touch and hold the
POWER button for at least 3 seconds.
(Door open
indicator blinks)
The door cannot lock. Firmly press the door in the area of the door lock to properly
close it. Then touch the START/PAUSE button. If the problem
persists, touch and hold the POWER button for at least
3 seconds.
FdL (or F29) The door cannot unlock. Firmly press the door in the area of the door lock. Then touch
and hold the POWER button for at least 3 seconds. If the Hot
cycle is selected, wait until cool down and touch and hold
the POWER button again for at least 3 seconds. Turn on
the washer. If the failure still appears, check and eventually
correct the possible cause as indicated for the “Clean lter”
error code. Then turn on the washer again. If the door does
not unlock, touch and hold the POWER button for at least
3 seconds.
If the door still does not unlock, refer to the “How to Open
Door in Case of Failure” section. Before draining water/
opening the door, wait until the water has cooled down
(for hot wash programs).
Fod
Excessive foam formation (maybe by
overdosage of detergent) interrupted
the program/cycle. This interruption
may be repeated several times until
foam is adequately reduced.
Start the Rinse & Spin program, with the Intensive Rinse
option. Follow the detergent manufacturer’s dosing
recommendations.
Use the Dosing Aid option.
Make sure the drain pump lter is clean.
TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.