Use & Care Guide Guide d’utilisation et d’entretien Front-Loading Automatic Washer Laveuse automatique à chargement frontal Para obtener acceso al Manual de uso y cuidado en español, o para obtener información adicional acerca de su producto, visite: www.whirlpool.com If you have any problems or questions, visit us at www.whirlpool.com Pour tout problème ou toute question, consulter www.whirlpool.ca Designed to use only HE High Efficiency detergents.
Table of Contents Table de matières WASHER SAFETY .................................................................. 3 ACCESSORIES....................................................................... 4 CONTROL PANEL AND FEATURES ..................................... 5 CYCLE GUIDE ........................................................................ 9 CHOOSING THE RIGHT DETERGENT ................................12 USING THE DISPENSER DRAWER .....................................
Washer Safety 3
Accessories INSTALLATION & MAINTENANCE ACCESSORIES FACTORY CERTIFIED PARTS – these three words represent quality parts and accessories GHVLJQHG VSHFL¿FDOO\ IRU \RXU DSSOLDQFH Time tested engineering that meets RXU VWULFW TXDOLW\ VSHFL¿FDWLRQV FACTORY CERTIFIED PARTS Accessories designed for your appliance: 15" Pedestal Color-matched pedestals raise the washer and dryer to a more comfortable working height. The large drawer provides convenient storage.
Control Panel and Features Not all features and cycles are available on all models. NOTES: Q The control panel features a sensitive surface that responds to a light touch of your finger. To ensure your selections are registered, touch the control panel with your fingertip, not your fingernail. When selecting a setting or option, simply touch its name. Q At cycle completion, your setting and option choices will be remembered for your next use of that cycle.
1 POWER Soil Soil level (wash time) is preset for each wash cycle. When you change the soil setting, the cycle time will increase or decrease in the Estimated Time Remaining display. For most loads, use the soil level that is preset with the cycle you have chosen. For heavily soiled and sturdy fabrics, use the Soil setting to select more wash time. For lightly soiled and delicate fabrics, use the Soil setting to select less wash time. Lower soil level settings will help reduce tangling and wrinkling.
D Cycle Signal Use this option to set the volume level or turn off the signal that sounds at end of cycle. With each touch of the Cycle Signal a number is displayed for the sound level selected: 0 = off, 1 = low, 2 = medium, 3 = high. NOTE: Touch-tone volume does not change. To turn off the tones that sound when a setting is touched: Touch and hold CYCLE SIGNAL for about 3 seconds. Repeat to turn them on.
CYCLE STATUS LIGHTS Done Once the cycle is complete, this light will come on. Remove the load promptly for best results. Delay Wash This will light when a delay time has been set. Detergent Level Low – This will light (yellow) if there is enough detergent in the Load & Go™ cartridge for only a few more cycles. Empty – This will light (red) if there is no detergent in the Load & Go™ cartridge.
Cycle Guide Settings and options shown in bold are default settings for that cycle. For best fabric care, choose the cycle, options, and settings that best fit the load being washed. Not all settings are available with each cycle, and some options cannot be used together. Not all cycles and options are available on all models. Load Size Recommendations For best results, follow the load size recommendations noted for each cycle. Large load: Fill the washer drum up to about ¾ full.
Items to wash using default cycle settings: Clothing, bedding and towels requiring sanitization Cycle: Wash Temperature*: Spin Speed***: Soil Level: Available Options: Sanitize Extra Hot Extra Fast Fast Medium Slow Off Extra Heavy Heavy Normal Light Steam Clean** FanFresh® Extra Rinse Delay Wash Eco Sanitize with Oxi Hot Fast Medium Slow Off Heavy Normal Light FanFresh® Extra Rinse Delay Wash No clothes in washer Clean Washer with affresh® Wet load of clothes Drain & Spin This cycle elim
Items to wash using default cycle settings: Cycle: Swimwear, items that need rinsing Wash Temperature*: Spin Speed***: Soil Level: Available Options: Drain & Spin with Extra Rinse Extra Hot Hot Warm Cool Cold Extra Fast Fast Medium Slow Off Extra Heavy Heavy Normal Light FanFresh® Delay Wash Select Drain & Spin; then select Extra Rinse to add water. The cycle includes an extra-fast-speed spin. For some fabrics, you may wish to set the spin speed to a slower setting.
Choosing the Right Detergent Using the Dispenser Drawer Use only High Efficiency detergents. The package will be marked “HE” or “High Efficiency.” Low-water washing creates excessive sudsing with a non-HE detergent. Using non-HE detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component malfunction and, over time, buildup of mold or mildew.
Using the Load & Go™ Dispenser Drawer (on some models) 1. Open the dispenser drawer. 2. Add laundry products as described in steps 4–6 in the “Using Your Washer” section. 3. Slowly close the dispenser drawer. Make sure it is completely closed. NOTES: Q A small amount of water may remain in the dispensers from the previous wash cycle. This is normal. Q S ee “About Detergent Concentration” for information on detergent concentration.
Using Your Washer First wash cycle without laundry Before washing clothes for the first time, add liquid or powdered HE detergent to the detergent dispenser. Choose the QUICK WASH cycle and run it without clothes. Use only HE detergent. This initial cycle serves to ensure the interior is clean and the dispenser drawer is ready for use before washing clothes. Q Turn knits inside out to prevent pilling. Separate lint-takers from lint-givers.
3. Load laundry into washer 4. Add HE detergent Load & Go™ Dispenser Drawer Load & Go™ cartridge Place a load of sorted items loosely in the washer. Items need to move freely for best cleaning and to reduce wrinkling and tangling. Close the washer door by pushing it firmly until the latch clicks. Q D epending on load type and cycle, the washer can be fully loaded, but not tightly packed. Washer door should close easily. See “Cycle Guide” for loading suggestions.
5. Add liquid fabric softener to dispenser (if desired) Load & Go™ Dispenser Drawer 6. Add liquid chlorine bleach to dispenser (if desired) Load & Go™ Dispenser Drawer Dispenser Drawer Dispenser Drawer Pour a measured amount of liquid fabric softener into liquid fabric softener compartment. Always follow manufacturer’s directions for correct amount of fabric softener based on your load size. Fabric softener is always dispensed in the last rinse, even if Extra Rinse is selected.
8. Select CYCLE* Turn cycle knob to select your wash cycle. See “Cycle Guide” for details on cycle features. 9. Adjust settings, if desired* The display will show the default settings for the selected cycle. To adjust a setting, touch its name – Wash Temp, Spin, Soil, or PreSoak. Adjusting settings will change the Estimated Time Remaining. Tightly packing the load, unbalanced loads, or excessive suds may also cause the washer to increase the cycle time.
12. Touch and hold START to begin wash cycle Touch and hold START for 3 seconds to start the wash cycle. To pause a cycle in progress, touch START once, then touch and hold again to continue the cycle. To cancel a cycle, touch POWER. Once you touch and hold START, you will hear the door lock, unlock, and lock again. The washer door will remain locked during the wash cycle.
Washer Maintenance WATER INLET HOSES Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear, or leaks are found. When replacing your inlet hoses: Q Mark the date of replacement on the label with a permanent marker. Q Check that the old washers are not stuck on the washer inlet valves. Q Use new washers in the new inlet hoses to ensure a proper seal.
WASHER CARE (cont.) 2. Chlorine Bleach Procedure: a. Open the washer door and remove any clothing or items. b. Open the dispenser drawer and add liquid chlorine bleach to the MAX level in both the bleach compartment and the fabric softener compartment. Either traditional or HE chlorine bleach can be used. NOTE: Use of more liquid chlorine bleach than is recommended above could cause washer damage over time. c. Close the washer door and the dispenser drawer. d.
REMOVING THE DISPENSER (cont.) Dispenser Drawer Removing the Dispenser To remove: 1. Pull dispenser drawer out until it stops. 2. Press down on the release tab and pull straight out to remove the dispenser. CLEANING LOAD & GO™ CARTRIDGE (on some models) It is recommended that you rinse out the Load & Go™ cartridge when changing detergent types or concentrations, or when the washer will not be used for an extended period. 1. Pull dispenser out until it stops. 2. Lift out the Load & Go™ cartridge. 3.
WINTER STORAGE CARE IMPORTANT: To avoid damage, install and store washer where it will not freeze. Because some water may stay in hoses, freezing can damage washer. If storing or moving during freezing weather, winterize your washer. To winterize washer: 1. Shut off both water faucets, disconnect and drain water inlet hoses. HELPFUL TIP: Attach a reminder note to the washer to turn the water back on before washer’s next use.
Troubleshooting First try the solutions suggested here or visit our website at www.whirlpool.com/product_help – In Canada www.whirlpool.ca for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Error Code Appears in Display (for 2 and 3 digit displays) Once any possible issues are corrected, touch POWER once to clear the code. Reselect and restart the cycle. "Sd" or "Sud" (excess suds) appears in display Excessive suds in washer.
Troubleshooting First try the solutions suggested here or visit our website at www.whirlpool.com/product_help – In Canada www.whirlpool.ca for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Error Code Appears in Display (for 2 and 3 digit displays) (cont.) All detergent level status lights are lit (on some models) Detergent dispenser is not securely in place. Pull out the dispenser, fill with detergent, and slide it back in place.
Troubleshooting First try the solutions suggested here or visit our website at www.whirlpool.com/product_help – In Canada www.whirlpool.ca for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Vibration or Off-Balance Vibration, rocking, or “walking” Feet may not be in contact with the floor and locked. Front and rear feet must be in firm contact with floor, and washer must be level to operate properly. Jam nuts must be tight against the bottom of the cabinet.
Troubleshooting First try the solutions suggested here or visit our website at www.whirlpool.com/product_help – In Canada www.whirlpool.ca for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Water Leaks (cont.) Water or suds leaking from door or rear of cabinet Leaking around door Not using HE detergent or using too Only use HE detergent. Suds from regular detergents can cause leaking from the door or rear of cabinet. Always much HE detergent.
Troubleshooting First try the solutions suggested here or visit our website at www.whirlpool.com/product_help – In Canada www.whirlpool.ca for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Washer not performing as expected (cont.) Washer won’t run or fill, washer stops working (cont.) Normal washer operation. Door must be completely closed and latched for washer to run. Washer will pause during certain phases of cycle. Do not interrupt cycle.
Troubleshooting First try the solutions suggested here or visit our website at www.whirlpool.com/product_help – In Canada www.whirlpool.ca for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Washer not performing as expected (cont.) Washer not draining/ spinning, loads are still wet (cont) Using cycles with a slower spin speed. Cycles with slower spin speeds remove less water than cycles with fast spin speeds.
Troubleshooting First try the solutions suggested here or visit our website at www.whirlpool.com/product_help – In Canada www.whirlpool.ca for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Washer not performing as expected (cont.) Load not rinsed (cont.) Washer not loaded as recommended. Avoid tightly packing the washer. The washer will not rinse well if tightly packed. Load with dry items only.
Troubleshooting First try the solutions suggested here or visit our website at www.whirlpool.com/product_help – In Canada www.whirlpool.ca for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Washer not performing as expected (cont.) Not cleaning or removing stains (cont.) Not using correct cycle for fabric type. Use a higher soil level setting and warmer wash temperature to improve cleaning. If using Quick Wash cycle, wash only a few items.
Troubleshooting First try the solutions suggested here or visit our website at www.whirlpool.com/product_help – In Canada www.whirlpool.ca for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Washer not performing as expected (cont.) Fabric Damage (cont.) Liquid chlorine bleach may have been added incorrectly. Do not pour liquid chlorine bleach directly onto load. Wipe up bleach spills. Undiluted bleach will damage fabrics.
WHIRLPOOL® LAUNDRY LIMITED WARRANTY ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED TO OBTAIN WARRANTY SERVICE. Please have the following information available when you call the Customer eXperience Center: ■ Name, address, and telephone number ■ Model number and serial number ■ A clear, detailed description of the problem ■ Proof of purchase including dealer or retailer name and address IF YOU NEED SERVICE: 1.