Specifications

ManualsBrandsWhirlpool ManualsWater SystemWHES20

How to install, operate

and maintain your Demand

Controlled Water Softener

Model WHES20

Model WHES30

Systems tested and certified by NSF International

against NSF/ANSI Standard 44

for hardness reduction and efficiency.

Systems tested and certified by the Water Quality

Association against CSA B483.1.

Do not return water softener to store

If you have any questions or concerns when

installing, operating or maintaining your water

softener, call our toll free number:

1-866-986-3223

Monday- Friday, 8 AM - 7 PM EST or visit

www.ecodynewatertreatment.com

When you call, please be prepared to provide

the model, date code and serial number of your

product, found on the rating decal, typically

located on the rim below the salt lid hinges.

7283659 (Rev S 8/25/11)

Product No. 8562921-B

Manufactured and warranted by

Ecodyne Water Systems

1890 Woodlane Drive

Woodbury, MN 55125

Installation and Operation Manual

Printed on recycled paper

Summary of content (27 pages)

PAGE 1
How to install, operate and maintain your Demand Controlled Water Softener Do not return water softener to store If you have any questions or concerns when installing, operating or maintaining your water softener, call our toll free number: 1-866-986-3223 Monday- Friday, 8 AM - 7 PM EST or visit www.ecodynewatertreatment.
PAGE 2
TABLE OF CONTENTS Page Specifications & Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Water Softener Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Before You Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PAGE 3
Specifications & Dimensions Model WHES20 Model Code Rated Softening Capacity (Grains @ Salt Dose) Rated Efficiency (Grains/Pound of Salt @ Minimum Salt Dose) Water Used During Regeneration @ Minimum Salt Dose Total Water Used Per Regeneration @ Maximum Salt Dose Rated Service Flow Rate Amount of High Capacity Ion Exchange Resin Pressure Drop at Rated Service Flow Water Supply Max. Hardness Water Supply Max.
PAGE 4
Water Softener Safety Your safety and the safety of others are very important. We have provided many safety messages in this manual and on your appliance. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others.
PAGE 5
Inspect Shipment Remove and discard (or recycle) all packing materials. To avoid loss of small parts, we suggest you keep the small parts in the parts bag until you are ready to use them. The parts required to assemble and install the water softener are included with the unit. Thoroughly check the water softener for possible shipping damage and parts loss. Also inspect and note any damage to the shipping carton.
PAGE 6
Installation Requirements LOCATION REQUIREMENTS PLUMBING CODES Consider all of the following when selecting an installation location for the water softener. All plumbing must be completed in accordance with national, state and local plumbing codes. = Do not locate the water softener where freezing temperatures occur. Do not attempt to treat water over 120ºF. Freezing temperatures or hot water damage voids the warranty.
PAGE 7
Installation Requirements VALVE DRAIN REQUIREMENTS 1/4” NPT Thread Barbs for 3/8” I.D. Tubing Using the flexible drain hose (included), measure and cut to the length needed. Flexible drain hose is not allowed in all localities (check your plumbing codes). If local codes do not allow use of a flexible drain hose, a rigid valve drain run must be used. Purchase a compression fitting (1/4 NPT x 1/2 in. minimum tube) and 1/2" tubing from your local hardware store. Plumb a rigid drain as needed (See Figure 6).
PAGE 8
Installation Instructions TYPICAL INSTALLATION To Outside Faucets Hard Water r Pipe Main Wate Ground Clamp Water Softener Valve Ground Clamp Conditioned Water Clips Plug-in Transformer 1” NPT Sweat Adaptor (not included) Outlet To Controller Inlet 1” NPT Threaded Adaptor O-ring Overflow Drain Elbow Valve Drain Elbow Salt Storage Tank Overflow Hose* Valve Drain Hose* *Do not connect the water softener valve drain tubing to the salt storage tank overflow hose.
PAGE 9
Installation Instructions TURN OFF WATER SUPPLY Nozzle Venturi Assembly 1. Close the main water supply valve, located near the well pump or water meter. Top Cover Brine Tank Overflow Elbow Nut Ferrule 2. Open all faucets to drain all water from house pipes. NOTE: Be sure not to drain water from the water heater, as damage to the water heater elements could result.
PAGE 10
Installation Instructions COMPLETE INLET AND OUTLET PLUMBING Measure, cut, and loosely assemble pipe and fittings from the main water pipe to the inlet and outlet ports of the water softener valve. Be sure to keep fittings fully together, and pipes squared and straight. Be sure hard water supply pipe goes to the water softener valve inlet side. Electrical Shock Hazard Install metal ground clamp to metal house water supply pipe before beginning installation.
PAGE 11
Installation Instructions TEST FOR LEAKS ADD WATER AND SALT TO THE SALT STORAGE TANK To prevent air pressure in the water softener and plumbing system, complete the following steps in order: 1. Fully open two or more softened cold water faucets close to the water softener, located downstream from the water softener. Excessive Weight Hazard Use two or more people to move and lift salt bags. Failure to do so can result in back or other injury. 2.
PAGE 12
Programming the Water Softener (Model WHES20) UP button Display PRESS TO SCHEDULE PROGRAM HOLD TO START RECHARGE RECHARGE button DOWN button PROGRAM button FIG. 15 SET WATER HARDNESS NUMBER When the transformer is plugged into the electrical outlet, a model code and a test number (example: J2.0), begin to flash in the faceplate display. Then, “12:00 PM” and the words “PRESENT TIME" begin to flash. 1. Press the PROGRAM button once again to display a flashing “25” and the word “HARDNESS”.
PAGE 13
Programming the Water Softener Customizing Features / Options (Model WHES20) (Model WHES20) SET RECHARGE (REGENERATION) TIME RECHARGE NOW 1. Press the PROGRAM button once again to display a flashing “2:00AM” and the words “RECHARGE TIME”. This is a good time for the recharge to start in most households, because water is not in use. The RECHARGE button is used to initiate an immediate recharge. FIG. 18 FIG. 19 1.
PAGE 14
Customizing Features / Options (Model WHES20) SALT EFFICIENCY MAXIMUM DAYS BETWEEN REGENERATIONS When this feature is ON, the water softener will operate at salt efficiencies of 4000 grains of hardness per pound of salt or higher (May recharge more often using smaller salt dosage and less water). The softener is shipped with this feature set OFF. The water softener automatically controls regeneration frequency.
PAGE 15
Programming the Water Softener (Model WHES30) SET SALT LEVEL button UP button Display SET SALT LEVEL PROGRAM CHECK SALT LEVEL RECHARGE button PRESS TO SCHEDULE HOLD TO START PROGRAM button DOWN button FIG. 26 SET WATER HARDNESS NUMBER When the transformer is plugged into the electrical outlet, a model code and a test number (example: J2.0), begin to flash in the faceplate display. Then, “12:00 PM” and the words “CURRENT TIME" begin to flash. 1.
PAGE 16
Customizing Features / Options Programming the Water Softener (Model WHES30) (Model WHES30) SET RECHARGE (REGENERATION) TIME RECHARGE 1. Press the PROGRAM button once again to display a flashing “2:00AM” and the words “RECHARGE TIME”. This is a good time for the recharge to start in most households, because water is not in use. The RECHARGE button is used to initiate an immediate recharge. 1. Press and hold the RECHARGE button until the words “RECHARGE", “SERVICE" and “FILL" flash in the display.
PAGE 17
Customizing Features / Options (Model WHES30) SET SALT LEVEL WATER FLOW INDICATOR The water softener has a salt monitor indicator light to remind you to add salt to the storage tank. Whenever the softener has water flowing from the outlet port, the display will show water droplets scrolling down the right hand side of the screen (See Figure 34). The faster the water flow, the faster the droplets will flash. NOTE: You must set salt level each time salt is added to the water softener.
PAGE 18
Customizing Features / Options (Model WHES30) MAXIMUM DAYS BETWEEN REGENERATIONS CLEAN / CLEAR WATER IRON REDUCTION This feature is beneficial on water supplies containing ferrous (clear water) iron. The default setting is OFF. When this feature is set to ON, an additional backwash and fast rinse cycle will occur first, preceding the normal regeneration sequence. This provides extra cleaning of the resin bed before it is regenerated with the salt brine.
PAGE 19
Routine Maintenance ADDING SALT CLEANING THE NOZZLE & VENTURI Lift the salt hole cover and check the salt storage level frequently. If the water softener uses all the salt before you refill it, you will experience hard water. Until you have established a refilling routine, check the salt every two or three weeks. Always add if less than 1/4 full. Be sure the brinewell cover is on. NOTE: If using potassium chloride (KCl), do not fill above level 4 on the brinewell decal.
PAGE 20
Troubleshooting AUTOMATIC ELECTRONIC DIAGNOSTICS (Model WHES20) 3. The letter “P” and a dash (or dashes) indicate POSITION switch operation (See Figure 45). If the letter appears, the switch is closed. If the dash shows, the switch is open. This water softener has a self-diagnostic function for the electrical system (except input power and/or water meter). The water softener monitors electronic components and circuits for correct operation. If a malfunction occurs, an error code appears in the display.
PAGE 21
Troubleshooting (Model WHES20) MANUAL ADVANCE REGENERATION CHECK This check verifies proper operation of the valve motor, brine tank fill, brine draw, regeneration flow rates, and other controller functions. Always make the initial checks, and the manual initiated diagnostics. If the water softener does not draw brine, check for (most likely to least likely): = Dirty or plugged nozzle and venturi, see "Cleaning the Nozzle and Venturi" section.
PAGE 22
Troubleshooting AUTOMATIC ELECTRONIC DIAGNOSTICS (Model WHES30) 3. Symbols in the display indicate POSITION switch operation (See Figure 48). This water softener has a self-diagnostic function for the electrical system (except input power and/or water meter). The water softener monitors electronic components and circuits for correct operation. If a malfunction occurs, an error code appears in the display. Switch is open (Cam not rotating) Switch is closed (Cam rotating) FIG. 48 4.
PAGE 23
Troubleshooting (Model WHES30) MANUAL ADVANCE REGENERATION CHECK This check verifies proper operation of the valve motor, brine tank fill, brine draw, regeneration flow rates, and other controller functions. Always make the initial checks, and the manual initiated diagnostics. If the water softener does not draw brine, check for (most likely to least likely): = Dirty or plugged nozzle and venturi, see "Cleaning the Nozzle and Venturi" section.
PAGE 24
Softener Exploded View 25 40 Valve Assembly See Pages 26 & 27 for parts 26 70 27 41 1 28 2 3 6 4 29 7 5 30 32 8 33 31 9 34 24 8 23 10 35 7 6 5 22 21 36 20 19 38 18 39 17 11 16 12 13 14 24 37 15
PAGE 25
Softener Parts List Key No. 1 2 3 4 5 6 7 8 9 10 11 Part No. 7170296 7170254 7077870 7170270 7105047 7176292 7088033 7114787 7264922 0502272 7095470 7221746 7113016 12 7131365 14 7308881 13 15 7142942 7116713 16 0516924 18 7170288 17 19 20 21 22 23 24 ¢ 0516211 7308904 7093216 7220627 0516947 7097202 0513860 7168647 7310189 7310202 Key No. Description O-Ring, 2-7/8” x 3-1/4” 25 O-Ring, 13/16” x 1-1/16” Top Distributor 26 O-Ring, 2-3/4” x 3” Repl. Bottom Distributor Clamp Section (2 req.
PAGE 26
Valve Exploded View 50 51 95 94 52 93 54 92 53 56 55 57 91 88 58 90 87 89 86 61 62 85 59 70 63 84 64 83 71 65 82 66 81 68 76 79 72 67 77 80 60 69 78 74 Wear Strip Seal Cross-section View 75 26 73
PAGE 27
Valve Parts List Key No. Part No. 50 7224087 Screw, #8-32 x 1” (2 req.) 52 0900857 Screw, #6-20 x 3/8” (2 req.) 51 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 7286039 7231385 0503288 7284964 7142942 7024160 0900431 7170327 0501228 7170238 7170212 7082087 7199232 7170246 7134224 7170204 7092642 7129889 7116713 7278442 7170288 2204101 7117858 Key No. Description Motor (incl. 2 ea. of Key No.