Use & care guide
7
WHIRLPOOL
GOLD
®
WHISPURE
™
AIR PURIFIER WARRANTY
ONE YEAR LIMITED WARRANTY
For one year from the date of purchase, if the air purifier fails when operated and maintained according to instructions attached to or
furnished with the product, Whirlpool Corporation will repair or, at our option, replace your air purifier. Your replacement unit is covered
by our one year limited warranty. This warranty does not cover the replacement HEPA (High Efficiency Particulate Air) filter or pre-filter.
Use of a non-Whirlpool Corporation specified filter will invalidate this warranty. Keep this book and your sales receipt together for future
reference. You must provide proof of purchase or installation date for in-warranty service.
SECOND THROUGH FIFTH YEAR LIMITED WARRANTY ON AIR PURIFIER MOTOR
In the second through fifth years from the date of purchase, if the air purifier motor fails when operated and maintained according to
instructions attached to or furnished with the product, Whirlpool Corporation will repair or, at our option, replace your air purifier.
Whirlpool Corporation will not pay for:
1. Service calls to instruct you on how to use your air purifier, to replace house fuses or correct house wiring or reset circuit breakers,
or to replace owner accessible air filters.
2. Replacement when your air purifier is used in other than normal, single-family household use.
3. Damage resulting from accident, alteration, misuse, abuse, fire, floods, acts of God, improper installation, installation not in
accordance with local electrical codes, or use of products not approved by Whirlpool Corporation or Whirlpool Canada Inc.
4. Replacement parts, repair labor costs and/or replacement of a “failed” air purifier for units operated outside the United States or
Canada.
5. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
6. Shipping or freight charges to return products for warranty service to Whirlpool Corporation or Whirlpool Canada Inc.
7. Damage resulting from improper packing of products returned for warranty service.
If you reside in the United States and your Whirlpool Gold
®
Whispure
™
air purifier should fail within the first year of ownership or
the motor fails in the second through fifth year:
1. Call our Customer eXperience Center at 1-800-253-1301 (toll-free), 8 a.m. to 6 p.m., Monday through Friday or 9 a.m. to 4:30 p.m.,
Saturday (EST).
2. Give the consultant your complete model and serial numbers.
3. The consultant will identify the designated service center nearest your location.
4. You will be responsible for insurance and freight or other transportation to our service center. Please include your name and address
on a piece of paper along with a copy of the proof of purchase (register receipt, credit card charge slip, etc.). The air purifier should
be properly packaged to avoid damage in transit since we will not be responsible for any such damage.
5. Whirlpool Corporation will return the repaired unit, or at our option, an identical or comparable air purifier to your door free of
charge.
If you reside in Canada and your Whirlpool Gold
®
Whispure
™
air purifier should fail within the first year of ownership, or the
motor fails in the second through fifth year:
■ Call 1-800-461-5681 for details on servicing or obtaining a replacement unit.
WHIRLPOOL CORPORATION OR WHIRLPOOL CANADA INC. SHALL NOT BE LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES.
Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion or limitation
may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state or
province to province.
Outside the 50 United States and Canada, this warranty does not apply. Contact your authorized Whirlpool dealer to determine
if another warranty applies.
If you need service, first see “Troubleshooting.” Additional help can be found by checking “Assistance or Service,” or by calling our
Customer eXperience Center at 1-800-253-1301, from anywhere in the U.S.A. or write: Whirlpool Corporation, Customer eXperience
Center, 553 Benson Road, Benton Harbor, MI 49022-2692. In Canada, call 1-800-807-6777.
8/04
Keep this book and your sales slip together for future
reference. You must provide proof of purchase or installation
date for in-warranty service.
Write down the following information about your air purifier to
better help you obtain assistance or service if you ever need it.
You will need to know your complete model number and serial
number. The model and serial number label is located on the
bottom of your air purifier.
Dealer name____________________________________________________
Address ________________________________________________________
Phone number__________________________________________________
Model number __________________________________________________
Serial number __________________________________________________
Purchase date __________________________________________________