Service Guide

ManualsBrandsWhirlpool ManualsAppliances27 in. Electric Smart Wall Oven with Built-In Microwave in Stainless Steel with Touchscreen

For Service Technician Use Only

DIAGNOSTICS & TROUBLESHOOTING

Whirlpool

Smart Wall Ovens

2-21

Code Description Explanation and Recommended Procedure

F1 E1 Internal oven appliance

manager error

NOTE: Before starng any test, cycle power to the oven (power o, wait 10

seconds, and power on).

PROCEDURE: Before proceeding, verify the error code by entering the Diagnoscs

mode and selecng “Error Diagnoscs”.

NOTE: If other error codes are stored, troubleshoot those other error codes rst.

1. Unplug the oven or disconnect power.

2. For single ovens: Replace the Copernicus ACU.

For double ovens: Replace both Copernicus ACU’s.

3. Reassemble all parts and panels before operang.

4. Plug in the oven or reconnect power.

5. If error persists aer Copernicus ACU is replaced, unplug the oven or

disconnect power, and then go to Step 6. If not, go to Step 9.

6. Replace HMI-Central/UI board Control Panel Assembly.

7. Reassemble parts and panels before operang.

8. Plug in the oven or reconnect power. Follow the on-screen prompts for a

model selecon.

9. Verify operaon is normal. Enter Diagnoscs mode, select “Error Diagnoscs”,

and clear the history. If the HMI-Central/UI board Control Panel Assembly was

replaced, there is no need to clear the error history.

F2 Keypad E0 Keypad disconnected NOTE: Before starng any test, cycle power to the oven (power o, wait 10

seconds, and power on).

PROCEDURE: Before proceeding, verify the error code by entering the Diagnoscs

mode and selecng “Error Diagnoscs”.

1. Unplug the oven or disconnect power.

2. Check that connectors J1 are rmly connected. If they are not, go to Step 3. If

they are, go to Step 6.

3. Reconnect any loose connectors.

4. Reassemble all parts and panels before operang.

5. Plug in the oven or reconnect power. If the failure is gone, go to Step 9. If the

failure is sll present, unplug the oven or disconnect power.

6. Replace the HMI-Central/UI board Control Panel Assembly.

7. Reassemble all parts and panels before operang.

8. Follow the on-screen prompts to select a model number.

9. Verify operaon is normal. Enter the Diagnoscs Menu, select “Error

Diagnoscs” and clear the history. If the Control Panel Assembly was replaced,

there is no need to clear the error history.

F2 Keypad E1 Stuck/shorted key

Speaker

KeypadUser Interface J1

Ribbon Cable

Control Panel Assembly