Warranty Guide

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02/17
IF YOU NEED SERVICE:
1. Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without
service. Please take a few minutes to review the Troubleshooting section of the Use and Care Guide or visit producthelp.whirlpool.com.
2. All warranty service is provided exclusively by our authorized Whirlpool Service Providers. IntheU.S.and Canada, direct all requests for
warranty service to:
Whirlpool Customer eXperience Center
In the U.S.A., call 1-800-253-1301. In Canada, call 1-800-807-6777.
If outside the 50 United States or Canada, contact your authorized Whirlpool dealer to determine whether another warranty applies.
WHIRLPOOL
®
REFRIGERATION LIMITED
WARRANTY
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS
REQUIRED TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the
Customer eXperience Center:
■ Name, address, and telephone number
■ Model number and serial number
■ A clear, detailed description of the problem
■ Proof of purchase, including dealer or retailer name and address
FIVE YEAR LIMITED WARRANTY
WHAT IS COVERED WHAT IS NOT COVERED
ONE YEAR LIMITED WARRANTY
For one year from the date of purchase, when this major
appliance is installed, operated, and maintained according
to instructions attached to or furnished with the product,
Whirlpool Corporation or Whirlpool Canada LP (hereafter
“Whirlpool”) will pay for factory specied replacement parts
and repair labor to correct defects in materials or workmanship
that existed when this major appliance was purchased or,
at its sole discretion, replace the product. In the event of
product replacement, your appliance will be warranted for the
remaining term of the original unit’s warranty period.
SECOND THROUGH FIFTH YEAR LIMITED WARRANTY ON
CAVITY LINER AND SEALED REFRIGERATION SYSTEM
In the second through fth years from the date of purchase,
when this major appliance is installed, operated, and
maintained according to the instructions attached to or
furnished with the product, Whirlpool brand will pay for factory
specied replacement parts and repair labor for the following
components to correct non-cosmetic defects in materials
and workmanship in this part that prevent function of the
refrigerator and that existed when this major appliance was
purchased:
■ Refrigerator/freezer cavity liner if the part cracks due
to defective materials or workmanship
■ Sealed Refrigeration system (includes compressor,
evaporator, condenser, dryer, and connecting tubing)
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS
LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS
PROVIDED HEREIN. Service must be provided by a Whirlpool
designated service company. This limited warranty is valid
only in the United States or Canada and applies only when
the major appliance is used in the country in which it was
purchased. This limited warranty is effective from the date of
original consumer purchase. Proof of original purchase date is
required to obtain service under this limited warranty.
1. Commercial, non-residential, or multiple-family use, or use inconsistent with
published user, operator, or installation instructions.
2. In-home instruction on how to use your product.
3. Service to correct improper product maintenance or installation, installation
not in accordance with electrical or plumbing codes, or correction of
household electrical or plumbing (e.g., house wiring, fuses, or water
inlet hoses).
4. Consumable parts (e.g., light bulbs, batteries, air or water lters, preservation
solutions, etc.).
5. Defects or damage caused by the use of non-genuine Whirlpool parts
or accessories.
6. Damage from accident, misuse, abuse, re, oods, acts of God, or use with
products not approved by Whirlpool.
7. Repairs to parts or systems to correct product damage or defects caused
by unauthorized service, alteration, or modication of the appliance.
8. Cosmetic damage, including scratches, dents, chips, and other damage to
the appliance nishes, unless such damage results from defects in materials
and workmanship and is reported to Whirlpool within 30 days.
9. Discoloration, rust, or oxidation of surfaces resulting from caustic or
corrosive environments including, but not limited to, high salt concentrations,
high moisture or humidity, or exposure to chemicals.
10. Food or medicine loss due to product failure.
11. Pickup or delivery. This product is intended for in-home repair.
12. Travel or transportation expenses for service in remote locations where
an authorized Whirlpool servicer is not available.
13. Removal or reinstallation of inaccessible appliances or built-in xtures
(e.g., trim, decorative panels, ooring, cabinetry, islands, countertops,
drywall, etc.) that interfere with servicing, removal, or replacement of
the product.
14. Service or parts for appliances with original model/serial numbers removed,
altered, or not easily determined.
The cost of repair or replacement under these excluded circumstances
shall be borne by thecustomer.
DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO FIVE YEARS OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do
not allow limitations on the duration of implied warranties of merchantability or tness, so this limitation may not apply to you. This warranty
gives you specic legal rights, and you also may have other rights that vary from state to state or province to province.
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Whirlpool makes no representations about the quality, durability, or need for service or repair of this major appliance other than the
representations contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this
major appliance, you should ask Whirlpool or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES: EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN.
WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the
exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives
you specic legal rights, and you also may have other rights that vary from state to state or province to province.
WARRANTY