User Guide/Manual del usuario/ Guide de l’utilisateur French Door Refrigerator/Refrigeradores de dos puertas con congelador en la parte inferior/Réfrigérateurs à double porte THANK YOU for purchasing this high-quality product. Register your new refrigerator at www.whirlpool.com. In Canada, register your refrigerator at www.whirlpool.ca. For future reference, please make a note of your product model and serial numbers. These can be located on the inside wall of the refrigerator compartment.
Table of Contents/Índice/Table des matières REFRIGERATOR SAFETY..................... 3 PARTS AND FEATURES ....................... 4 What’s New Behind the Doors? ...... 4 REFRIGERATOR CONNECTIVITY FEATURES (ON SOME MODELS) ........ 5 CONNECTIVITY SETUP (ON SOME MODELS) ............................................... 6 INSTALLATION INSTRUCTIONS .......... 7 Unpack the Refrigerator ................. 7 Location Requirements ................... 7 Remove and Replace Refrigerator Doors...........................
Refrigerator Safety Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.
Proper Disposal of Your Old Refrigerator WARNING Suffocation Hazard Remove doors from your old refrigerator. Failure to do so can result in death or brain damage. IMPORTANT: Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous—even if they will sit for “just a few days.” If you are getting rid of your old refrigerator, please follow these instructions to help prevent accidents.
Air Filter Small Items Bin An air filter is 15 times more powerful than baking soda at reducing common food odors inside the refrigerator. Replace your air filter every 6 months for maximum odor reduction. This bonus storage area is perfect for butter, cream cheese, or salad/condiment packets. Produce Preserver (on some models) Ethylene is a natural gas produced by fruits and vegetables to promote ripening. The Produce Preserver absorbs ethylene to delay the over-ripening of fresh produce.
What it does for you: Alerts you to power status and duration of outage to provide input regarding disposition of refrigerator/ freezer contents. Fast Ice/Fast Cool Control What it does: Allows you to control your refrigerator remotely from your mobile device via the Whirlpool® App. What it does for you: Lets you turn on/off Fast Ice and Fast Cool options remotely to increase ice production or make temperatures colder in refrigerator and freezer in anticipation of loading in newly purchased grocery items.
When prompted by the app, enter the Smart Appliance Identification Number (SAID) (case sensitive) which can be found on a sticker on top of the control housing located on top of the refrigerator. My Smart Appliance ID# is: ■ Once you’ve connected your refrigerator to your home Wi-Fi network, it will remain linked even if the power goes out, you move the appliance, or if you put it in storage for a while.
Remove and Replace Refrigerator Doors NOTE: Measure the width of your door opening to see whether or not you need to remove the refrigerator doors to move the refrigerator into your home. If door removal is necessary, see the following instructions. IMPORTANT: If the refrigerator was previously installed and you are moving it out of the home, before you begin, turn the refrigerator control off. Unplug the refrigerator or disconnect power. Remove food and adjustable door or utility bins from doors.
A WARNING Excessive Weight Hazard Use two or more people to move and install refrigerator. Failure to do so can result in back or other injury. Bottom Door Hinge For your convenience, the refrigerator doors have bottom hinges with door closers. These closers allow the doors to swing fully closed with just a gentle push. IMPORTANT: So that the closer feature will operate properly, the doors must be removed only when open to a 90° angle to the front of the cabinet.
4. Using the TORX® T25® screwdriver, remove the 3 screws from the top hinge and set aside. A B C D A. Top hinge cover screw B. Top hinge cover ® ® C. TORX T25 screws D. Top hinge 3. Disconnect the wiring plug located on top of the door hinge. ■ Grasp each side of the wiring plug. With your left thumb, press down to release the catch and pull the sections of the plug apart. NOTE: Do not remove the green ground wire. It should remain attached to the door hinge.
Replace Right-Hand Refrigerator Door 1. Set the right-hand door onto the bottom hinge pin. 2. Insert the top hinge pin into the open hole in the top of the refrigerator door. 3. Using the 3 TORX® T25® screws, fasten the hinge to the cabinet. Do not tighten the screws completely. Replace Drawer Front 1. Pull out the freezer drawer glides to their full extension. 2. Holding the drawer front by its sides, align the top screws, located at the bottom inside the drawer front, with the drawer glide bracket slots.
Electrical Requirements WARNING Connect the Water Supply Read all directions before you begin. IMPORTANT: ■ Plumbing must be installed in accordance with the International Plumbing Code and any local codes and ordinances. Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock.
4. Now you are ready to connect the copper tubing to the shut-off valve. Use 1⁄4" (6.35 mm) O.D. (outside diameter) soft copper tubing to connect the shut-off valve to the refrigerator. ■ Ensure that you have the proper length needed for the job. Be sure both ends of the copper tubing are cut square. Complete the Installation WARNING ■ Slip compression sleeve and compression nut onto copper tubing as shown. Insert end of tubing into outlet end squarely as far as it will go.
3. Firmly push the handle toward the door until the handle base is flush against the door. 4. While holding the handle, insert the short end of the hex key into the upper hole and slightly rotate the hex key until it is engaged in the setscrew. 5. Using a clockwise motion, tighten the setscrew just until it begins to contact the shoulder screw. Do not fully tighten. 6. Repeat steps 4 and 5 to fasten the lower setscrew. 7.
2. Move the refrigerator to its final location. 3. Using the 1⁄4" hex driver, lower the brake feet. Turn them clockwise until the rollers are off the floor and both brake feet are snug against the floor. This keeps the refrigerator from rolling forward when opening the refrigerator doors or freezer drawer. IMPORTANT: If you need to make further adjustments involving the brake feet, you must turn both brake feet the same amount to keep the refrigerator level. 4.
3. Pull the filter out of the housing. 7. Twist the water filter and turn 90° clockwise until it locks into place and that arrows are aligned. 4. Remove the water filter cap from the water filter. 8. Push the water filter door closed. 5. Install the water filter cap onto the new filter. Be sure to align the arrows so the grooves in filter align with ribs in filter cap. The Water Filter Status Light The water filter status lights will help you know when to change your water filter.
Install Air Filter Replacing the Air Filter An air filter is 15 times more powerful than baking soda at reducing common food odors inside the refrigerator. On some models, your refrigerator’s accessory packet includes an air filter which must be installed prior to use. The disposable air filter should be replaced every 6 months. To order a replacement air filter, contact us. See “Accessories” section in the User Guide for information on ordering. 1.
Installing the Produce Preserver For your convenience the suction-mounted produce preserver can be installed in either the crisper or the refrigerated drawers. CAUTION: IRRITANT MAY IRRITATE EYES AND SKIN. DANGEROUS FUMES FORM WHEN MIXED WITH OTHER PRODUCTS. Do not mix with cleaning products containing ammonia, bleach or acids. Do not get in eyes, on skin or clothing. Do not breathe dust. Keep out of reach of children. FIRST AID TREATMENT: Contains potassium permanganate.
Using the Controls The temperature control is located across the top of the refrigerator cabinet behind the doors. Meats Drinks SHOWROOM Deli/Cheese ˚F Drawer Fridge Freezer Recommended Icemaker2 ˚C Fast Cool IMPORTANT: The display screen on the temperature control panel will turn off automatically when the door is closed. Touch any control button to reactivate the display screen. The home screen will appear as shown.
Energy Saver Fast Cool The Fast Cool feature assists with periods of high refrigerator and freezer use, full grocery loads, or temporarily warm room temperatures. ■ To turn on the Fast Cool feature, touch FAST COOL to activate the feature. When the feature is ON, the Fast Cool icon will blink 3 times and remain lighted. The Fast Cool feature will remain on for 24 hours, unless manually turned off. ■ To turn on the Energy Saver feature, touch ENERGY SAVER to activate the feature.
Options Power Outage The Power Outage indicator lets you know if the power supply to the refrigerator has been off and the freezer temperature has risen. The control panel display will read “Power Outage” and an alert tone will sound 3 times. Touch any button to stop the tone and touch any button again to turn off power outage icon. Once the power outage has been confirmed, the “Power Outage” will disappear and the display will return to the Home screen.
Water and Ice Dispensers Calibrate Measured Fill IMPORTANT: ■ Allow 3 hours for the refrigerator to cool down and chill water. ■ Allow 24 hours to produce the first batch of ice. Discard the first 3 batches of ice produced. ■ The dispensing system will not operate if the left refrigerator door is not closed completely.
Dispensing Touch CUBED ICE or CRUSHED ICE for your ice selection. NOTES: ■ For crushed ice, cubes are crushed before being dispensed. This may cause a slight delay when dispensing crushed ice. Noise from the ice crusher is normal and pieces of ice may vary in size. ■ When changing from crushed to cubed, a few ounces of crushed ice will be dispensed along with the first cubes. Dispensing Water IMPORTANT: ■ Dispense at least 1 qt (1 L) of water every week to maintain a fresh supply.
The Ice Dispenser IMPORTANT: ■ If the ice cubes are hollow or have an irregular shape, it could be because of low water pressure. See “Water Supply Requirements” section. ■ Ice travels from the ice storage bin through the dispenser chute to the dispenser. To turn off the ice maker, see “Ice Maker and Storage Bin” section. NOTE: Ice may continue to dispense for several seconds after removing the glass from the dispenser paddle. The dispenser may continue to make noise for a few seconds after dispensing.
■ If the ice in the storage bin clumps together, break up ice using a plastic utensil and discard. Do not use anything sharp to break up the ice. This can cause damage to the ice bin and the dispenser mechanism. ■ Do not store anything in the ice storage bin. Style 1 - Ice Maker in the Refrigerator The ice maker is located on the left door behind the bins. Ice cubes are ejected into the ice storage bin located on the lefthand refrigerator door. Turn the Ice Maker On/Off 1.
Shelves, Bins, and Drawers *OmOJUZ 4MJEF 4IFMG Some shelves will tuck away to create room for taller objects. Some models have 2 infinity slide shelves. 1. To retract the front section of the shelf, push the adjustable portion of the shelf as far back as needed toward the rear of the refrigerator. 2. Extend the front glass and front trim of the shelf by pulling the retracted portion of the shelf outward until it is fully extended.
Platter Pocket Removal NOTE: Refrigerator doors will need to be removed to remove platter pocket. See the “Remove and Replace Doors” section for more information. 1. Pull the platter pocket to the fully open position or when it stops. 2. Locate the platter pocket retention clips on both sides. These are in the side under the platter pocket. 3. Push the clip up from the bottom with your finger. 4. After both clips have been disengaged, carefully remove the platter pocket toward the front of the refrigerator.
Audio Reference Freezer Drawers Tone Assignment Small Items Bin This drawer divider is not removable and is for small, delicate items. For storage flexibility, the drawer bin can move forward and back, allowing you to store larger items in one section of the freezer. Pizza Pocket Space at the front of the drawer allows vertical storage of additional pizza boxes. Removable Divider (on some models) Tone Name Usage Examples POWER ON Cooling system is turned on every time the product is powered on.
Refrigerator Care DO USE DO NOT USE ✔ Soft, clean cloth ✘ Abrasive cloths ✘ Paper towels or newsprint ✘ Steel-wool pads ✔ Warm, soapy water with a mild detergent ✘ Abrasive powders or liquids ✘ Ammonia ✘ Citrus-based cleaners ✘ Acidic or vinegar-based cleaners ✘ Oven cleaners ✔ For heavy soil, use ONLY a stainless steel cleaner designed for appliances. To order the cleaner, see “Accessories” section.
Condenser Cleaning There is no need for routine condenser cleaning in normal home operating environments. If the environment is particularly greasy or dusty or there is significant pet traffic in the home, the condenser should be cleaned every 6 months to ensure maximum efficiency. If you need to clean the condenser, please call for service. Lights The lights in both the refrigerator and freezer compartments are LEDs which do not need to be replaced.
Troubleshooting—Connected Models First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the warranty page in this manual and scan the code with your mobile device, visit www.whirlpool.com/connect or call 1-866-333-4591. In Canada, visit www.whirlpool.ca/fr/connect. Contact us by mail with any questions or concerns at the address below: In the U.S.A.
Troubleshooting First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the warranty page in this manual and scan the code with your mobile device, visit www.whirlpool.com/product-help or call 1-800-253-1301. In Canada, visit www.whirlpool.ca. Contact us by mail with any questions or concerns at the address below: In the U.S.A.
Troubleshooting First try the solutions suggested here or visit our website at www.whirlpool.com/product-help. If you experience Possible Causes Solution Refrigerator Operation (cont.) The motor seems to run too much. (cont.) The lights do not work. Shelves with under-shelf LEDs do not light up (on some models). The door(s) are opened too frequently Warm air entering the refrigerator causes it to run more. Open or for too long. the door less often. The refrigerator door or freezer drawer is ajar.
Troubleshooting First try the solutions suggested here or visit our website at www.whirlpool.com/product-help. If you experience Possible Causes Solution Unusual Noise Repetitive clicking Dual evaporator valve regulating the cooling operation You may hear rapid, repetitive clicking sounds as the unit switches from cooling one compartment to cooling the other. This sound is normal. Creaking/Cracking/ Grinding May be heard as ice is being ejected from the ice maker mold This is normal.
Troubleshooting First try the solutions suggested here or visit our website at www.whirlpool.com/product-help. If you experience Possible Causes Solution Ice and Water (cont.) The refrigerator door is not closed completely. Close the door firmly. If it does not close completely, see “The doors will not close completely” in this table. A large amount of ice was recently removed. Allow sufficient time for ice maker to produce more ice.
Troubleshooting First try the solutions suggested here or visit our website at www.whirlpool.com/product-help. If you experience Possible Causes Solution Ice and Water (cont.) The water and ice dispenser will not operate properly. (cont.) There is a kink in the water source line. A kink in the water line can reduce water flow from the water dispenser and result in hollow or irregular shaped ice. Straighten the water source line. The refrigerator has just been installed.
Troubleshooting First try the solutions suggested here or visit our website at www.whirlpool.com/product-help. Ice and Water (cont.) If you experience Possible Causes Water from the dispenser Water from the dispenser is chilled to is warm. 50°F (10°C). Solution This is normal. The refrigerator has just been installed. Allow 24 hours after installation for the water supply to cool completely. A large amount of water was recently dispensed. Allow 3 hours for the water supply to cool completely.
Connected Appliance Regulatory Notices Federal Communications Commission (FCC) Compliance Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Connected Appliance Regulatory Notices (cont.) Open Source License Usage The following statements refer to the portions of this software based in part on FreeRTOS v7.0.2, http://www.freertos.org. The use of this software is governed by the terms of GNU General Public License v. 2, which is available at: http://www.gnu.org/licenses/gpl-2.0.html. A copy of the source code may be obtained by written request for the software by name to opensource@whirlpool.com, along with the address for delivery.
Performance Data Sheet Water Filtration System Model P9WB2L/P9RFWB2L Capacity 200 Gallons (757 Liters) System tested and certified by NSF International against NSF/ANSI Standard 42, Standard 53, Standard 401, and CSA B483.1 for the reduction of contaminants specified on the Performance Data Sheet. This system has been tested according to NSF/ANSI Standards 42, 53, 401, and CSA B483.1 for the reduction of the substances listed below.
® WHIRLPOOL REFRIGERATION LIMITED WARRANTY ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED TO OBTAIN WARRANTY SERVICE. Please have the following information available when you call the Customer eXperience Center: ■ Name, address and telephone number ■ Model number and serial number ■ A clear, detailed description of the problem ■ Proof of purchase including dealer or retailer name and address IF YOU NEED SERVICE: 1.