Technical information
TROUBLE SHOOTING   
28  May 2010 / M-SC3.5 / EN 
5.2 ENGINE FAULTS 
Before working on the generator, remove the 
30Amp fuse from the local control panel (see 
figure 3) to prevent the engine from starting. 
5.2.1 General  
Most electrical problems relating to Voltage or Frequency 
are due to wrong engine speed. Note that RPM and Hz 
are basically the same. 
Use the problem solving tables to find the cause. When 
there is no obvious cause one can adjust the RPM (refer 
to special procedures). 
When the engine is not cranking well starting problems 
almost always originate from battery problems or poor 
battery cable connections. When the engine is cranking, 
well starting problems almost always originate from lack of 
fuel or air bubbles in the fuel pipes. 
When the engine does not start instantly, 
prolonged cranking can fill up the exhaust 
system with cooling water because of the 
water injected exhaust. When the water 
enters the cylinder through the valves this will 
bring severe damage to the engine. When the 
engine does not start and repeated cranking 
is necessary shut off the seawater inlet. Open 
the valve immediately after the engine has 
started. 
When the generator was stopped due to a engine failure, 
the origin of the failure that stopped the generator will be 
displayed on the MasterView Easy remote control panel. 
See table section 5.2.2. 
See section 5.2.3 for other engine related faults. 
5.2.2  Failure or warning messages displayed on the remote control panel 
Engine warnings and failures  Meaning  What to do? 
No failure  None (no failure detected)  -- 
Service needed  Time to service interval has elapsed.  Generator needs maintenance, see 
chapter 4 of this manual 
Oil pressure low  Oil pressure too low (oil pressure switch tripped)  See section 5.2.3 
Engine temp high  Engine temperature too high (engine 
temperature switch tripped) 
See section 5.2.3 
Exhaust temp hi  Exhaust temperature is too high (exhaust 
temperature switch tripped) 
See section 5.2.3 
Water pressure  Water pressure too low, water pressure switch 
tripped 
See section 5.2.3 
Communication  Communication error between the generator set 
and the apparatus that gave a command which 
resulted in starting of the generator set. For 
instance connection between the generator set 
and the MasterView Easy was lost. 
Check MasterBus wiring between 
generating set and remote panel. 
See user’s manual of the remote 
control panel. 
Start failure  Engine fails to start.  See section 5.2.3 
Not configured  No serial number was assigned to the generator 
set. This may mean that calibration of the 
generator fails. 
Contact your supplier. 










