SC PRO SERIES OWNER’S MANUAL SC PRO 2000 SC PRO 3000 SC PRO 4000
Conforms to ANSI/UL Std 427 Certified to CAN/CSA Std C22.2 No. 120 We manufacture, test and certify 100% of our wine cooling units in the USA. By sourcing the best components and closely controlling our manufacturing processes, we can assure the highest-quality, lowest defect manufacturing rates in the industry. Copyright © 2019. WhisperKOOL. All rights reserved. WhisperKOOL copyrights this manual, the product design, and the design concepts, with all rights reserved.
TABLE OF CONTENTS Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Before You Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Receiving and Inspecting the Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Quick Reference Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
INTRODUCTION Customer Service Thank you for purchasing a WhisperKOOL cooling system. We strive to provide the highest-quality products and the best possible customer service. If you have any questions about your system, please call us at 1-800-343-9463 or visit www.whisperkool.com. Using the Manual This manual is intended to assist in the proper maintenance of the cooling system.
SC PRO Series BEFORE YOU START This guide is meant to serve as a quick reference for installation of the WhisperKOOL unit. The remainder of this owner’s manual will provide more detailed information and instructions. Upon receiving the WhisperKOOL cooling unit: 1. Inspect the unit before installation. If damage is found, please contact your distributor or WhisperKOOL Customer Service at 1-800-343-9463. 2. The unit should remain in an upright position for 24 hours prior to operation. 3.
RECEIVING AND INSPECTING THE UNIT Upon receiving your WhisperKOOL unit: • Lift only at the designated hand-hold locations on the shipping container, or fully support the unit from underneath. A shipment may include one or more boxes containing accessories. • Inspect the packaging for any obvious signs of damage or mishandling before opening the container. • Place the box containing the WhisperKOOL unit on a tabletop to prepare it for testing prior to installation.
SC PRO Series QUICK REFERENCE GUIDE Front / Side View Controller Probe input Control panel (see page 10 for details) Bottle probe Rear / Side View Rear power inlet Drain port www.whisperkool.
CONTROLLER LAYOUT Refer to page 18 for complete listing of buttons and symbols. Menu Navigation and Value Increase Power On/Off (Press and hold to manually enter Anti-Frost mode.) (hold for approx. 3 seconds) and Escape Menu Navigation and Value Decrease SET (ENTER) (Press and hold to enter the parameter menu.) Compressor is On Alarm is present Unit is in Anti-Frost Mode Temperature Measurement Fans are On UNIT SPECIFICATIONS * See note on next page 2000 3000 Dimensions 17.5"L x 14.
SC PRO Series PREPARING THE WINE CELLAR The performance and life of your system is contingent upon the steps you take in preparing the wine cellar. Improperly preparing your enclosure or incorrectly installing your unit may cause unit failure, leaking of condensation, and other negative side effects. It is highly recommended that you obtain the assistance of a wine storage professional.
Mounting the Unit The unit must be mounted within 18 inches of the ceiling in order to achieve sufficient cooling. As the room cools down, the warm air will rise to the ceiling. Mounting the unit high in the room will create a consistently cool environment by capturing the warm air and replacing it with cool air. Mounting the unit low in the room will result in a temperature variation in the room due to (a) the unit’s inability to draw warm air down from the ceiling and (b) cold air settling to the floor.
SC PRO Series Ventilation The necessity of dissipating heat away from the unit is critical to the unit’s performance and cannot be overstated. As the unit operates and cools, a greater amount of heat is generated on the exhaust side of the unit. Adequate ventilation is required in order to dissipate heat away from the unit. If ventilation is inadequate, the exhaust will heat the area or room and adversely affect the unit’s ability to cool.
PREPARING THE UNIT FOR INSTALLATION The WhisperKOOL Unit requires a dedicated 115-volt, 15-amp circuit. The unit draws a large number of amps during its initial startup. By designating a dedicated circuit breaker, you will guarantee the unit has enough power to run effectively. Contact an electrician for assistance with the installation of this dedicated electrical circuit. The unit must sit upright on a flat and level surface for 24 hours prior to testing and installation.
SC PRO Series PREPARING THE INSTALLATION LOCATION Minimum Tools Needed Level Hammer Screwdriver Saw Locate the desired installation location (no lower than 18 inches from the ceiling). Using a stud finder, locate the studs on either side of the center point, and mark them with vertical lines. Using a level and a pencil, mark a horizontal line on the wall between the two studs, no less than 1.5 inches and no more than 18 inches from the ceiling.
PREPARING THE UNIT FOR INSTALLATION 1 Single-Piece Mounting Bracket 3 The SC Series utilizes a single-piece mounting bracket. This sturdy bracket frames the installation location and secures the unit to the wall. Applying Insulation Tape Locate the six-foot piece of black foam tape included with the unit. Align one end of the foam tape with the upper left corner of the rear side of the mounting bracket. Stretch the tape across the rear of the bracket and cut the tape at the opposite edge.
SC PRO Series INSTALLING THE UNIT THROUGH THE WALL Select Power Location Before sliding the unit into the installation location, select either the front or the rear switch on the power panel located on the side of the unit to choose which power inlet (front or rear) will be in use. Installing the Unit Slide the unit from the outside wall into your wine cellar with the outer flange flush to the wall. Secure the flange to the wall through the pre-drilled holes.
DRAIN LINE Condensation Drain Line Tube All units come equipped with a drain line for additional removal of excess condensate. This is a backup system to the condensate evaporator. It is mandatory to install the drain line attachment. The condensate evaporator will heat and dissipate the excess moisture through the rear of the unit. However, in extreme humidity, additional condensate will be created.
SC PRO Series LIQUID-MEASURING THERMOSTAT SYSTEM (BOTTLE PROBE) WhisperKOOL cooling units come with a liquid-temperature-measuring thermostat. The self-calibrating bottle probe contains a sensor chip, which communicates back and forth with the thermostat. This results in a consistent temperature setting and accuracy. Wine should be kept at a very precise, controlled temperature and humidity. By measuring the liquid temperature rather than air, the unit will operate 75–80% of the time.
SYSTEM OPERATION Initial Start-Up When power is applied to the unit, the control will briefly display all symbols, and the snowflake symbol will be displayed (if unit is calling for cooling). There may be a brief delay (up to 60 sec.) before the evaporator fan turns on. When the evaporator fan is activated, the fan symbol will display. APST (Advance Product Safety Technology) is a temperature control feature for the evaporator fan that comes standard with all WhisperKOOL units.
SC PRO Series CONTROLLER FUNCTIONS Button/Symbol Normal Functions ON/OFF • Press and hold the ON/OFF button for approximately 3 seconds to turn the unit on or off. Note: T his does not disconnect power from the unit. In order for the power to be shut off from the unit, the power cord must be unplugged from the power outlet. • This button also serves as an escape button. UP/ DOWN • Use these buttons to scroll up or down a menu.
ALARM CODES Message Cause “E1” “E2” “E3” “AH1” “AL1” “COH” “Ad3” Solution Bottle probe is unplugged Attach bottle probe to unit Faulty bottle probe connection 1. Check bottle probe attachment at circular connector 2.
SC PRO Series WIRING SCHEMATIC www.whisperkool.
WIRING SCHEMATIC Page 20 | 1-800-343-9463 SC PRO 111519
SC PRO Series NOTES www.whisperkool.
TROUBLESHOOTING GUIDE Unit has ice forming on the evaporator Possible cause Solution Evaporator coil is dirty Clean coil with a vacuum. If coil is very dirty, use a spray bottle with a small amount of liquid dish detergent. Spray coil, let set for 5 minutes, then flush with fresh water.
SC PRO Series Unit leaks water Possible cause Solution Unit is not level Unit should be level in wall to prevent leaking Drain line clogged or kinked Check drain line to make sure water can flow freely Drain is clogged, preventing water from escaping Disconnect exterior drain line and clear it out.
MAINTENANCE SCHEDULE Monthly 1. Check coils 2. Check for unusual noise or vibration 3. Check drain line to see if it is above the waterline (if draining into a vessel) Every Six Weeks Disconnect exterior drain line and check for blockages. Quarterly Use a vacuum with brush attachment to clean coils; be careful not to crush coil fins when cleaning. NOTICE: NEVER CLEAN COILS WITH ANY CLEANER, CHEMICAL, OR WATER. Annually 1. Inspect for corrosion 2.
SC PRO Series TECHNICAL ASSISTANCE WhisperKOOL Customer Service is available Monday through Friday from 6:00 a.m. to 4:00 p.m. Pacific Standard Time. The appointed customer service representative will be able to assist you with your questions and warranty information more effectively if you provide them with the following: • The model and serial number of your WhisperKOOL unit. • Location of unit and installation details, such as ventilation, ducting, construction of your wine cellar, and room size.
PRODUCT WARRANTY INFORMATION The Coolest Thing In Wine Storage WhisperKOOL Product Terms and Conditions Including Product Limited Warranty And Product Installation Requirements For WhisperKOOL SC PRO Series ATTENTION: PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE INSTALLING YOUR WHISPERKOOL COOLING SYSTEM. INSTALLING YOUR WHISPERKOOL COOLING SYSTEM INDICATES THAT YOU ACCEPT AND AGREE TO EACH OF THE TERMS AND CONDITIONS SET FORTH HEREIN (“TERMS OF USE”).
8. This limited warranty is voided if installed in an enclosure of insufficient design that does not follow the Product installation requirements stated herein and in the Owner’s Manual. 9. Removing the rivets from the Product’s unit housing without prior authorization from WhisperKOOL voids this limited warranty. 10.
5. Additional End User Costs And Responsibilities The following items are not covered under any warranty and are the sole responsibility of the End User: A. End Users should satisfy themselves that the Product they are purchasing is suitable for their particular needs and requirements, and thus no responsibility will be placed with WhisperKOOL for the End User’s decisions in this regard. B.
9. Questions, Additional Information And Technical Assistance A. Questions: If you have any questions regarding these Terms and Conditions or wish to obtain additional information, contact us via phone at 1-800-343-9463 or please send a letter via U.S. Mail to: Customer Service WhisperKOOL Corporation 1738 E Alpine Ave Stockton, CA 95205 E-mail: support@whisperkool.com Web: www.whisperkool.com B. Technical Assistance: WhisperKOOL Customer Service is available Monday through Friday from 6:00 a.m. to 4:00 p.
WhisperKOOL 1738 E. Alpine Ave Stockton, CA 95205 1-800-343-9463 www.whisperkool.
