User Guide

71
Service Under Warranty
During the warranty period, defective units will be
repaired or replaced (with the same or a comparable
model), at Whistler’s option, without charge to the
purchaser when returned prepaid, with dated proof
of purchase to the address below. Units returned
without dated proof of purchase will be considered
out-of-warranty and therefore are not covered by
the described Limited Warranty. (Refer to Service
Out-of-Warranty section.
Due to the specialized equipment necessary for testing
Whistler products, there are no authorized service
centers other than Whistler. When returning a unit for
service under warranty, please follow these instructions:
1. Ship the unit in the original carton or in a suitable
sturdy equivalent, fully insured, with return receipt
requested to:
Whistler Repair Dept.
1412 South 1st St. Rogers, AR. 72756
Please allow 3 weeks turnaround time.
IMPORTANT: Whistler will not assume responsibility for
loss or damage incurred in shipping. Therefore, please
ship your unit insured with return receipt requested.
CODs will not be accepted!
2. Include with your unit the following information,
clearly printed:
• Your name and physical street address for shipping
(no PO Boxes), a daytime telephone number, and an
email address (if applicable).
• A detailed description of the problem (e.g.,“device
will not Power ON”).
• A copy of your dated proof of purchase or bill of
sale.
3. Be certain your unit is returned with its serial
number. Units without serial numbers are not
covered under warranty.
IMPORTANT: To validate that your unit is within the
warranty period, make sure you keep a copy of your
dated proof of purchase. For warranty verification
purposes, a copy of your dated store receipt must
accompany any Whistler product sent in for warranty
work.