User Manual

67
“Init SD Card” appears when the scanner is turned
on
• The SD Card is not properly formatted. Use the PC
Application to reformat the card.
• The SD Card may not be inserted fully. Press the SD
Card into the slot until a click is heard and the card
is fully inserted in the slot.
The scanner does not function
• Ensure that the scanner is receiving power from an
appropriate power source. Remove power,
hold power button in for 1 minute, then release and
reconnect to an appropriate power source.
SD Card error messages
The scanners SD Card must be formatted correctly for
proper operation. If the SD Card is corrupted, defective,
improperly formatted or missing or if essential files or
directories are not present on the card, the scanner
displays an error message. If you experience an error
message while using your scanner in the field, take a
moment to ensure that the SD card is fully inserted in
the slot. If this does not correct the problem, refer to
the following table for the meanings of the various error
codes and steps you can take to correct the problem:
Code Meaning Corrective Action
01-00 General heap
error
Contact Support and provide error code information
01-01 Unable to
allocate from
help
Contact Supprot and provide error code information
02-00 Unknown
object type in
data
Use PC Application to delete any corrupted objects
or create a new configuration
02-01 Unknown TSYS
type in data
Use PC Application to delete any corrupted TSYS
objects or create a new configuration
03-00 No SD card
inserted
Ensure that a properly formatted SD card is fully
inserted and locked in the SD card slot.
03-01 General error
initalizing file
system
Reinsert the SD card to ensure it is fully inserted in
locked in the SD card slot. If necessary, reformat the
SD card using the PC Application "Prepare SD Card
for use" option. Replace the SD card if the problem
persists.