Installation Guide

Appendix A: Errors and Troubleshooting
Thisappendixdescribesgeneralsystemproblems,andhowtotroubleshootthem.Forfurtherassistance,
contactSolarEdgeSupport.
Identifying Errors
Errorsmaybeindicatedinvarioussysteminterfaces:Ontheinverterbottompanel,aredLEDindicatesan
error.InthemonitoringplatformandtheSetApp,errorsaredisplayedwithcodes.
Formoreinformationonthecodesdisplayedforerrorandwarningmessages,referto
https://www.solaredge.com/sites/default/files/troubleshooting_for_se_inverter_
insallation_guide_addendum_na.pdf.Thisdocumentdescribeserrorsthatappearin
SetApp,monitoringplatform,andLCD(forinverterswithLCD).
Toidentifytheerrortypes,usethemethodsdescribedbelow.
To identify the error type using the inverter LEDs:
1. MovetheON/OFF/PswitchtoPpositionforlessthan5secondsandreleaseit.
2.
ObservetheLEDlightsandusethefollowingtabletoidentitytheerrortype.For
moreinformation,refertohttps://www.solaredge.com/us/leds.
Error type
LED color and state
Red Green Blue
Isolation or RCD problem Blinking OFF OFF
Grid error OFF ON OFF
High temperature OFF Blinking OFF
Pairing failed OFF OFF ON
Other issue OFF OFF Blinking
To identify the error type using the monitoring platform:
1. OpenthesitedashboardandclicktheLayouticon.
-Single Phase Inverter with HD-Wave Technology Installation MAN-01-00541-1.0
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Appendix A: Errors and Troubleshooting