User Manual

15
Troubleshooting
Problem Possible Causes Solutions
The appliance does not operate
• There is a power failure.
• The appliance is not plugged in.
• A house fuse has blown or the circuit
breaker is tripped.
• Ensure the appliance is plugged in and the
power outlet has power.
• Replace the broken fuse or reset the break-
er.
The appliance is not reaching the
desired temperature
• The appliance is placed too close to a
heat source
• The door is opened too often.
• The door is not closed completely.
• The door gasket does not seal proper-
ly.
• Adjust the temperature.
• Keep the appliance away from sunshine or
other heat sources.
• Close the door tightly and do not open the
door too frequently or for a long period of
time.
• Ensure the door gasket is not loose..
Frost forming inside the appliance
• The environment is too humid.
• The ambient temperature is too low.
• The door is opened too frequently for
a long period of time.
• Items are blocking the internal fan.
• If frost builds up, try running the unit on a
warmer temperature setting.
• Close the door tightly and do not open the
door too frequently or for a long period of
time.
• Unplug the unit to allow the frost to melt.
• Move items so they do not block the fan.
Condensation builds up
on the door.
• Ambient temperature or humidity is
high.
• Lower the room humidity using a
dehumidifier or air conditioner.
The appliance turns itself on
and off frequently
• The ambient (room) temperature is too
low or high.
• A large amount of contents has been
added to the appliance.
• The door is opened too often.
• The door is not closed completely.
• The door gasket does not seal proper-
ly.
• Decrease or increase the ambient (room)
temperature.
• To minimize internal temperature fluctua-
tion, do not add large amount of contents at
once.
• Close the door tightly and do not open the
door too frequently or for a long period of
time.
• Ensure the door gasket is not loose.
The appliance makes too much
noise
• If the noise is from the fan, it may be
normal operating noise.
• Contraction and expansion of the
inside walls may cause popping and
crackling noises.
• The appliance is not level.
• The fan makes normal fan noises.
• Some popping or cracking noises are nor-
mal. They are caused by expansion and
contraction of the inside walls due to tem-
perature changes.
• Make sure the unit is on a hard and level
surface. Do not place the appliance on car-
pet.
• See Normal Sounds.
The door does not close properly
• The appliance is not level.
• The door was reversed and not
properly installed.
• The shelves are out of position .
• Make sure the appliance is on a hard and
level surface. Avoid placing the appliance
on a carpeted or soft surface.
• Reinstall door.
• Correctly install the shelves.
Displays “LI”, “EI”, or "HI" code
• For "LI" code, decrease or increase the
ambient (room) temperature.
• Contact Whynter Customer Support.
• "LI" code indicates that the actual
temperature is much lower than your
set temperature.
• "EI" and "HI" codes
indicates that
temperature sensor has
malfunctioned.