User Manual

Possible Cause: The unit is tilted or not leveled.
Solution: Ensure the unit is on a hard, level, and stable surface. Placing the unit on a thick carpet
is not recommended.
Possible Cause: The base of the unit has been damaged.
Solution: Unplug the air conditioner and check the base for any cracks or damages. If found,
contact the retailer the item was purchased from or contact Whynter Customer Support. Ensure
the unit sits upright for a minimum of 4 hours before reconnecting to power.
Possible Cause: The rubber drain stopper is not installed.
Solution: Install the rubber drain stopper and drain cover, if applicable. Some models include
multiple drain ports, ensuring all ports are covered. Refer to the user manual for more
information
Problem: Fan speed cannot be changed
Possible Cause: Fan speed differences are not very noticeable.
Solution: The fan speed difference is not very noticeable when the compressor is on. Try setting
the unit to Fan only mode, you should be able to hear the difference between high and low fan
speed settings.
Problem: The air conditioner needs to be drained frequently
Possible Cause: The ambient humidity may be high.
Solution: Close and insulate any windows and doors to the room. For dual-hose models –
remove the intake hose if the outside humidity is high or it is raining.
Possible Cause: The self-evaporative feature is not working or there is a loose internal
connection.
Solution: Contact Whynter Customer Support.
Problem: The window slider kit does not fit the window