Use and Care Manual

16
TROUBLESHOOTING
Problem Possible Causes Solutions
The dehumidifier does not
operate.
 Power failure / outage.
 The automatic switch, line fuse,
or breaker has been tripped.
 The power supply voltage is
too low.
 The power cord is damaged.
 The dryness level you selected
has been reached.
 Drain bucket is full or not
positioned properly.
 Restore the power supply.
 Flip the switch / change the fuse / turn the
breaker back on. Also note that you may
have too many appliances drawing power
on one circuit, you may need to move the
other appliances to another circuit.
 Move the appliance onto another circuit
with the correct voltage.
 Call for service. Only authorized person-
nel should replace damaged power cord
or power plug.
 If you want to remove more moisture, set
the unit on Continuous operation.
 Empty drain bucket and insert the bucket
to the appliance properly.
The dehumidifier runs too
much.
 Windows or doors near dehu-
midifier are open.
 Area to be dehumidified is too
large.
 Air movement through dehu-
midifier is blocked. Air grille
may be dirty.
 Continuous mode is on.
 Close all windows or doors.
 You may need an additional dehumidifier
for area.
 Clean the air filter.
 The appliance must be placed in a space
that does not restrict air flowing into the
rear coil or out of the front grille.
 Set the RH% level and the appliance will
stop when the set RH% is reached.
The dehumidifier runs but the
room is not dry enough.
 Humidity setting (RH%) is too
high.
 The dehumidifier does not have
sufficient clearance to operate.
 Room temperature is too low.
 Windows or doors are opened .
 Set the humidity level to a lower RH%.
We recommend setting the RH% to at
least 10% lower than the current RH%.
 Ensure there is at least 10” of clearance
for proper ventilation.
 The appliance will not operate satisfacto-
rily if the room temperature is below 41°F
 Close windows or doors.
Frost appears on the coils
above the bucket.
 The dehumidifier has been
turned on recently.
 Room temperature is too low.
 This is normal due to refrigerant rushing
through the coil. Frost will usually disap-
pear within 60 minutes. This happens
when the appliance is operating in low
temperatures less than 53°F .
 The appliance will not operate satisfacto-
rily if the room temperature is below 41°F.
The dehumidifier makes loud
noise.
 Appliance is not leveled.  Shut off the appliance and let it sit on lev-
el surface for at least 6 hours.
Many common portable dehumidifiers problems are easily resolved. Try the troubleshooting suggestions
below to see if the problems can be resolved before having to contact the service department.