User's Manual

Table Of Contents
Troubleshooting Areas
JUL 2001 Rev 03
111
Indication Possible Cause Suggested Corrective Actions
IP address/subnet mask–Incorrectly configured
IP addresses will result in units being unable to
communicate
Check that IP addresses are unique for each unit
within a subnet and the correct subnet mask is
being used
Antenna or cable failure or
damage
Visually inspect antenna and cables for damage
Sweep antenna and cables
Replace antenna or cables
Poor link
performance
Polling sequence Check polling round number. Higher polling
round number increase the delay between polls
for less active units
Distance Check the maximum remote distance
configuration setting
No LOS Check LOS between antennas
Excessive Bit errors and
processing errors
Multipath interference–align or relocate
antennas or radio
Signal absorption Check LOS for obstacles such as trees
Throttling level Check if throttling is correctly configured
(Control throttling by enabling or disabling
throttling and by modifying the throttling index)
Center frequency Set units from different systems in the same
geographic area to different center frequencies–
overlapping wavelengths from other systems will
degrade performance
Overpowering co-located
unit
Output power from one unit can overpower
another co-located radio, even if units operate
on different channels—lower unit power
SNMP can’t be
activated
IP filtering configured
incorrectly for SNMP
Change IP filtering to enable SNMP
New configuration
will not take
Incorrectly upgraded
software
Reload the software image using ftp or install
new EPROMs
Unable to access
main configuration
menu
Invalid passwords Contact Wi-LAN for information about how to
re-enter your system
Units will need to be reset